Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
Everything is good. One ride from SM Bacoor, tatawid ka lang. Didn't expect that they got their own Netflix account free to be used unlike sa Iba na ikaw ang need mag login. Other things were working fine. It's just the bathroom shower Lang sa room namin, di buo ung water na nalabas. Nasa isang side lang sya. But still working Kaya walang problema samin. Didn't expect din Na malakinang standard room. Babalik kami dito. 💓
It really is sweeter the second time around! I’m back at Sotogrande and once again, they did not disappoint. We had a sudden change of plans and needed a room around 4:00 PM to attend a local event. I was impressed that they could accommodate a same-day booking so smoothly.
Sir Kim handled our check-in and was a lifesaver—he got us processed quickly because we were in a rush, and the security and their good personnel team was very hands-on helping us with our things.
After the event, returning to the hotel at 9:00 PM was the highlight of my day. The room was incredibly comfy. Even though we were too tired for the pool and malapit na ata mag-close that time the hot shower and bathtub were pure luxury.
My companion, who is very familiar with the high-end hotels in BGC, was genuinely impressed that the service and amenities here could easily compete with Manila’s best.
The next day, you cannot miss the breakfast buffet! The quality is top-tier. The chicken sotanghon and beef tapa were delicious, but the adobo was the absolute winner for me. 🤤
Around 11:40 am, we went to the Upper Ground for a check out. What makes this hotel special is the people.
Ms. Cess recognized me immediately even with my mask and cap on! She assisted with our check-out today (and, along with Sir Josh,) was the reason my first stay here was so memorable.
Thank you, Sotogrande, for the ”top class” hospitality. I’m already planning to bring my parents and friends next time to show them why this is the best spot in Batangas!
Taal Vista is a good place to stay when you’re in Tagaytay. There’s nothing more relaxing than getting an unobstructed view of Taal lake while having breakfast. Speaking of breakfast, Taal Vista offers a variety of food such as Filipino staples, salad, and bread, among others, which I really enjoyed. The rooms are not new but are clean well-maintained nonetheless (kudos to their cleaners who clean the rooms everyday!). If you’re after a serene place, this is the place to go. But if you want newer facilities, then you might want to consider looking for another hotel.
The place was nice and good for family or barkada staycation. Staff are very friendly and approachable. Amenities are cool, they have play area for kids, teenagers, and adults. They also have warm pool!!
We stayed here last Holy Week 2024 for 2 nights. The location is good and easy to find. The restaurant needs a bit of improvement when it comes to tables and chairs and the ambiance and also the food choices. There were no pastries and cakes and no other coffee choices.They only have brewed which didn’t taste good. The room was nice and huge including the bathroom but it needs brighter lighting. Overall it was a good stay but it’s not really place to be going back to. We just tried it.
We always had a great time staying at this hotel, but the location is far from downtown. I hope next year they will fix the hot water in the shower and provide mosquito repellent in the room. I also hope the construction by the pool will be completed next year, and that there are no windows in the new building they are constructing, as it would be intrusive if someone could watch you swimming in a swimsuit. Overall, it was a good stay. The staff at Queen Margarete are nice.
This was my second time staying in a family room here. This hotel has an unbeatable view that no other five-star hotel, no matter how hard they try, can replicate. I absolutely love this room because it allows me to fully enjoy that incredible scenery. I'll definitely be back.
The only minor downside is that the breakfast selection could be a bit more varied.
We stayed here, and it was excellent, great layout, lovely and clean, and the staff were extremely helpful. We ate in the restaurant and it was excellent quality and value for money. Would definitely recommend this hotel to others.
Positives: friendly staff (maybe too friendly); quite clean both in and out of the hotel rooms; there were barely any guests there when I checked in, and with a window-less room, it actually made for great sleep hygiene; a positive for those tired travellers that need a good nap.
There's not a lot in Bacoor and the roads leading to Cavite and in the Manila direction have the most appalling traffic that I've experienced; but it is a short ride to the Manila airport (min 20 minutes by cab) , making this a potential airport hotel.
The safety deposit box didn't work at first, but to the staff's credit, they replaced it very quickly. Unfortunately, the hot water just wasn't present during shower time.
Buffet breakfast was okay, but it was a smaller selection than what I've seen at other hotels. As a vegan, I barely managed to find enough options.
Despite some positives, I do think the hotel was overpriced. For instance, I only paid about $20 extra for my stay at the City Garden Grand Hotel, in its prime location in Makati and superior facilities.
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47 reviews
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AAnonymous UserIt was such a lovely experience. The staffs are very accommodating and we felt valued. The whole place is lovely. We are even contemplating to extend but due to work commitments we are just planning our next stay.
GGuest User1N2D Stay for Couple - July 2025
Loved everything and will absolutely book again. Our room was upgraded for free and had an outdoor tub. The room was huge and had a lot of sitting areas. Bed was king size and comfortable and clean. Smart TV can connect to YouTube but you need to sign in to your own Netflix account. Bathroom was huge. I think the room needs more hangers, complementary shampoo, reusable room slippers, scented candle/diffuser and it would be just perfect. Wifi was also fast. Breakfast buffet at pesce was cleansing and delicious for us. Loved walking around the farm, swimming at the pools, and the other services plus, the staff of the farm are very friendly and helpful. Had dinner at the Upperdeck and food was also good and yummy and it felt romantic because a guitarist and a singer serandes us.
DDonato JrWe always had a great time staying at this hotel, but the location is far from downtown. I hope next year they will fix the hot water in the shower and provide mosquito repellent in the room. I also hope the construction by the pool will be completed next year, and that there are no windows in the new building they are constructing, as it would be intrusive if someone could watch you swimming in a swimsuit. Overall, it was a good stay. The staff at Queen Margarete are nice.
GGuest UserThey upgraded my room at no cost due to room availability which is lucky for me.
The room was spacious and well airconditioned though we had to turn it off since the weather was cold already.
As expected they welcomed my 7 dogs and we had a comfortable stay. Hope to go back again soon
__nonameatallIt really is sweeter the second time around! I’m back at Sotogrande and once again, they did not disappoint. We had a sudden change of plans and needed a room around 4:00 PM to attend a local event. I was impressed that they could accommodate a same-day booking so smoothly.
Sir Kim handled our check-in and was a lifesaver—he got us processed quickly because we were in a rush, and the security and their good personnel team was very hands-on helping us with our things.
After the event, returning to the hotel at 9:00 PM was the highlight of my day. The room was incredibly comfy. Even though we were too tired for the pool and malapit na ata mag-close that time the hot shower and bathtub were pure luxury.
My companion, who is very familiar with the high-end hotels in BGC, was genuinely impressed that the service and amenities here could easily compete with Manila’s best.
The next day, you cannot miss the breakfast buffet! The quality is top-tier. The chicken sotanghon and beef tapa were delicious, but the adobo was the absolute winner for me. 🤤
Around 11:40 am, we went to the Upper Ground for a check out. What makes this hotel special is the people.
Ms. Cess recognized me immediately even with my mask and cap on! She assisted with our check-out today (and, along with Sir Josh,) was the reason my first stay here was so memorable.
Thank you, Sotogrande, for the ”top class” hospitality. I’m already planning to bring my parents and friends next time to show them why this is the best spot in Batangas!
AAnonymous UserTaal Vista is a good place to stay when you’re in Tagaytay. There’s nothing more relaxing than getting an unobstructed view of Taal lake while having breakfast. Speaking of breakfast, Taal Vista offers a variety of food such as Filipino staples, salad, and bread, among others, which I really enjoyed. The rooms are not new but are clean well-maintained nonetheless (kudos to their cleaners who clean the rooms everyday!). If you’re after a serene place, this is the place to go. But if you want newer facilities, then you might want to consider looking for another hotel.
MMs. CabalhinSeda Nuvali truly exceeded expectations from a smooth, check-in to a hassle-free check-out, with every process running like clockwork. Our spacious suite room was perfectly clean, featuring plush bedding, a separate shower and bathtub, high-speed Wi-Fi, and thoughtful touches like complimentary water and coffee and tea selections, perfect for unwinding.
Service was impeccable throughout, highlighted by an outstanding breakfast buffet with fresh Filipino and international options, including customizable omelets and healthy juice stations. The staff’s attentiveness shone brightest with our group of persons with disabilities (PWDs); they proactively selected accessible seating in the pool dining area, with ample space, making everyone feel truly cared for.
Located in the serene Nuvali estate, it offered easy access to nearby malls and greenery, providing the ideal calm retreat as we prepared for my son’s wedding. Outstanding value, eco-friendly practices, and top-notch facilities make this a standout choice for families or events.
GGuest UserThis is our second room. It’s quite smaller than our first room but still the same service we received. On our second day, we went swimming. But the only con was the pool area is in different location and the pool is not heated. After 6pm,no more hotel driver available. So we dont have a choice but to ride in a tricycle just to get there. But then, there is a staff who assisted us and gave us fresh towels. I just hope that they will have a driver until 9pm. Because they said that the pool use is until 9pm. But then, we enjoyed our experience and surely would comeback here.
GGuest UserI had a wonderful stay at this 4-star hotel. The front desk team was friendly, professional, and very accommodating from the moment I arrived. They made everything easy and comfortable.
What impressed me most was how willingly they assisted with a special request. I needed to interview the Food & Beverage Supervisor, and the staff quickly helped arrange it. The interview went smoothly, thanks to their support and coordination.
The F&B Supervisor was kind and informative, and the overall experience was better than expected. The staff’s warm attitude and willingness to assist made my stay truly enjoyable. I highly recommend this hotel for both comfort and outstanding service.
GGuest Userthe place was nice and spacious. it’s perfect to unwind but some of the people doesnt wear appropriate swimming attire. the management is so lenient about this matter.
The worse experience was, in our unit area, Sampaloc.
People keeps on banging the doors, kids screaming that led us uncomfortable sleeping at night until morning. No one from the management attends to it or someone who roam around to check the safety and peace of the building/unit. At the end of the day, no matter how beautiful the place is, if the service is only at bare minimum, still not worth for your money. Hope this would be addressed soon. The place has lots of good potential. Quality matters than quantity of clients.
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