Title: Great Location for a Fun Theme Park Visit
Review:
Location:
Great location, especially if you’re visiting the theme park. Very convenient and easy to find food around the area.
Room:
The room is spacious and comfortable. However, the towel and pillow could be improved for better comfort. The water pressure was also a bit low. Although the price is slightly on the higher side, the overall stay was still pleasant.
Breakfast:
Breakfast was decent and satisfactory.
Service:
Service was excellent, especially from the counter staff and bellboy who were very helpful and friendly.
The hotel was amazing, a customer service was at the top level explaining things, Even give me a courtesy late check out at 1pm. Seriously the best hotel I stayed in a couple of year. Kudos to front desk staffs for their ways to go beyond further.
Bali is just next door! Haven on earth, good environment, vibes and massage. Excellent customer services from staff named Rahman, he prepared a parking and ramp for me as i brought my mom on wheelchair. Exceeded expectations
Booked the villa for my birthday celebration, dined in Jeff cellar restaurant. Both the hotel & restaurant service are top notch. The staff is very attentive & friendly, as well the buggy service arrive after few minutes we call.. also enjoy their yoga activities, a short gateway from the busy city, living in the nature space. Highly recommend for couple to do their honeymoon or celebration here ..
We had a very pleasant stay at this hotel. The room was clean and comfortable, the staff were welcoming and helpful, and the overall atmosphere was relaxing. We would happily stay here again.
Have a wonder stay in this hotel. The location is good and near to one of the famous seafood restaurants. The manager (Steven) is very friendly and helpful, We will for sure stay back this hotel for our next trip in Teluk Intan.
Title: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
Everyone was very friendly and exceptional hospitality by the team. Will definitely recommend to our white people guests as we're also in the tourism industry in Penang.
Except for the dining Sidai restaurant service staff, bad attitude and even giving faces when chef kitchen asked them to prepare things missing. My husband is a hotel chef for 10 years so he knows how to operate a 5 star hotel. Didn't keep baby chair clean too, full of dirt (serious not like some dirt). Should be in SOP to wipe everyday, but luckily service crew help me wipe upon asking. Spot another couple brought baby too and they wipe themselves while GM kutuk them then they still watching customer wipe themselves without go in front and said I help to wipe, so hilarious 😆You're charging a lot for this resort, so I expect at least 4 star service.
Room cleanliness can be improved, especially bathroom. Dirt marks between tiles can be easily fixed by just putting tile grout then problem fixed. Room photo is different from the one listed on Agoda and Trip.com so there's a expectation vs reality scenario but I am okay with a smaller room, just that maybe others won't be happy.
I went there for a staycation with my parents, my sister and my nephew The place is quite far from bandar lumut/manjung. We stayed at family room with Seaview. It was really nice and our room is near to the beach and the balcony is clean. There were variety of foods during breakfast, probably because it was during public holiday.
There was slight delay for us to check in, but management is considerate to allow late check out.
There was a kids clubs but you or your kids need to wear socks or to buy the socks over the counter. We ordered ayam percik for room dine in experience and it tasted similar to rendang.
Location ideal for walks to the lake gardens & cafes / hawker centres nearby.
Unit floor was dusty. Some water spots & signs of water leak from the bedrooms - mouldy in those areas. Air conditioning in one room was not cold.
All safe boxes were not working. Balcony door could not lock properly. No water boiler in the room. Some parts of the stairs had a lot of bird droppings.
Very Good
39 reviews
8.2/10
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GGuest UserI went there for a staycation with my parents, my sister and my nephew The place is quite far from bandar lumut/manjung. We stayed at family room with Seaview. It was really nice and our room is near to the beach and the balcony is clean. There were variety of foods during breakfast, probably because it was during public holiday.
There was slight delay for us to check in, but management is considerate to allow late check out.
There was a kids clubs but you or your kids need to wear socks or to buy the socks over the counter. We ordered ayam percik for room dine in experience and it tasted similar to rendang.
AAnonymous UserMy stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
FFakhri1190The hotel was amazing, a customer service was at the top level explaining things, Even give me a courtesy late check out at 1pm. Seriously the best hotel I stayed in a couple of year. Kudos to front desk staffs for their ways to go beyond further.
HH4ik4lTitle: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
SSharon 伍珮钧Booked the villa for my birthday celebration, dined in Jeff cellar restaurant. Both the hotel & restaurant service are top notch. The staff is very attentive & friendly, as well the buggy service arrive after few minutes we call.. also enjoy their yoga activities, a short gateway from the busy city, living in the nature space. Highly recommend for couple to do their honeymoon or celebration here ..
JJacqueline Wong Ka YingEveryone was very friendly and exceptional hospitality by the team. Will definitely recommend to our white people guests as we're also in the tourism industry in Penang.
Except for the dining Sidai restaurant service staff, bad attitude and even giving faces when chef kitchen asked them to prepare things missing. My husband is a hotel chef for 10 years so he knows how to operate a 5 star hotel. Didn't keep baby chair clean too, full of dirt (serious not like some dirt). Should be in SOP to wipe everyday, but luckily service crew help me wipe upon asking. Spot another couple brought baby too and they wipe themselves while GM kutuk them then they still watching customer wipe themselves without go in front and said I help to wipe, so hilarious 😆You're charging a lot for this resort, so I expect at least 4 star service.
Room cleanliness can be improved, especially bathroom. Dirt marks between tiles can be easily fixed by just putting tile grout then problem fixed. Room photo is different from the one listed on Agoda and Trip.com so there's a expectation vs reality scenario but I am okay with a smaller room, just that maybe others won't be happy.
FFarihahibTitle: Great Location for a Fun Theme Park Visit
Review:
Location:
Great location, especially if you’re visiting the theme park. Very convenient and easy to find food around the area.
Room:
The room is spacious and comfortable. However, the towel and pillow could be improved for better comfort. The water pressure was also a bit low. Although the price is slightly on the higher side, the overall stay was still pleasant.
Breakfast:
Breakfast was decent and satisfactory.
Service:
Service was excellent, especially from the counter staff and bellboy who were very helpful and friendly.
NNad.travelWe had a very pleasant stay at this hotel. The room was clean and comfortable, the staff were welcoming and helpful, and the overall atmosphere was relaxing. We would happily stay here again.
GGuest UserHave a wonder stay in this hotel. The location is good and near to one of the famous seafood restaurants. The manager (Steven) is very friendly and helpful, We will for sure stay back this hotel for our next trip in Teluk Intan.
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