We had a great 3 days 2 nights stay at Sunway Lost World Hotel š¤ The room was super spacious and felt quite new, which made the stay really comfortable. The hallway is a bit older, but it didnāt affect our overall experience.
Loved the small details in the room too, the plugs come with USB charging ports.
Hospitality from all the staff was excellent, everyone was very friendly and helpful throughout our stay. We also got free 2-night night park and hot spring tickets, plus 35% off day park tickets, which was such a good deal.
Breakfast was so-so, but okay lah. Nothing fancy, but still decent enough to start the day.
Honestly, at least 2 days are needed to properly enjoy everything because one day can be quite tiring. We also highly recommend adding the RM25 Malayan Express Lane. It really helps save time and lets you enjoy more rides (both water and dry attractions).
Overall, a very enjoyable and value-for-money stay. Would definitely recommend š
Nice little hotel, easy fast check in . Friendly staff, nice clean room, only AC wasn't cold enough otherwise everything else was good . But was kind of disappointed with the breakfast, may e because it's ramadhan kot.
I enjoyed my stay overall, especially the cleanliness of the hotel and the excellent customer service. The staff were friendly and attentive, and all the necessary amenities were well provided for guests.
However, I was a bit disappointed with the room interior as it did not reflect the Balinese vibe I was expecting. The design and overall atmosphere felt lacking, including the absence of the signature Bali-style aroma or fragrance that usually enhances the experience.
Additionally, the hotel does not have a swimming pool, which was a downside for me. Overall, it was a comfortable stay, but there is room for improvement in terms of ambiance and facilities.
I booked a 3 bedroom suite. It was spacious, very clean and with an amazing view of the theme park. Everything was perfect except for the faulty bidet in the toilet but not a big problem. The self check in and out was easy with clear instruction. 10āļø
Hereās a polished, warm version you can sendāfriendly, appreciative, and clear š·
(I kept your original points, just smoothed the flow and tone.)
āø»
The hotel was very pleasant and comfortable. The breakfast was nice, with a good variety of vegetables for the salad. The Singapore-style bihun goreng was so yummy! However, the rice for the nasi lemak tasted a little bit unusual.
My kids really enjoyed the cereal, bihun goreng, bread with jam, and the pastries.
Plus, near the hotel, there were plenty of restaurant and kiosk options around the Bulatan Sultan Azlan Shah area. At night, you can rent bicycles, buggies, and other vehicles to ride around the roundaboutāit was so much fun! There was even a small train, which the kids absolutely loved.
In the morning, after our wonderful breakfast, my kids and I went back to the roundabout for a brisk walk and spent some time at the playground. It was really enjoyable and a great way to start the day.
I would also like to send my appreciation to Trip.com customer service. The staff responded to my issue promptly and truly tried their best to resolve it. Iām very happy and grateful for the support from Trip.com. Keep up the great service!
Good environment for relaxing but a bit disappointed on the food. Price is understandable as it is on remote location but the service was not up to a resort standard. The food was bland and the seafood was not fresh (stink and decayed).
Overall, had a good experience during the stay especially with the friendly and attentive staffs on their service provided. The hotel is at the prime location, just a short distance from the scenic Taiping Lake Garden and surrounded by numerous dining options, was highly appreciated for its convenience and accessibility. The room is clean and comfortable, especially the serene pool and beautifully landscaped garden area, which offered a peaceful retreat from the bustle of daily life.
Had such a wonderful anniversary getaway at DoubleTree by Hilton Damai Laut ā¤ļøThe resort was peaceful, beautiful and perfect for a relaxing escape from busy life. Loved the stunning sea view, clean room, delicious food and the warm hospitality from the staff throughout our stay.
The pool was amazing and our child really enjoyed the Kidās Club too š„° It definitely made the trip more family-friendly and enjoyable for parents with kids.
Just a small suggestion ā it would be even better if the Kidās Club could include a mini playground or small slide for children to play š
Overall, it was a memorable and relaxing stay. Thank you for making our anniversary celebration so special ⨠Definitely looking forward to coming again!
Our stay at this hotel was absolutely amazing. The hotel and the surrounding are stunning, the staff is super friendly and the facilities could not have been better. Upon our arrival, our rental car had a flat tyre and the staff was so helpful and fixed this for us immediately. As travellers from Europe this is an excellent service which is so helpful when you do not speak the local language to communicate with for instance the people at the garage. Additionally, we received a free upgrade of our hotel room from the lake villa to the garden villa, for two nights in a row. This villa with private pool and garden is stunning. All the caves and the surrounding facilities are so impressive and nature and luxury blends together perfectly. This is a must visit.
Amazing
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9.7/10
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ZZatie rosliHad such a wonderful anniversary getaway at DoubleTree by Hilton Damai Laut ā¤ļøThe resort was peaceful, beautiful and perfect for a relaxing escape from busy life. Loved the stunning sea view, clean room, delicious food and the warm hospitality from the staff throughout our stay.
The pool was amazing and our child really enjoyed the Kidās Club too š„° It definitely made the trip more family-friendly and enjoyable for parents with kids.
Just a small suggestion ā it would be even better if the Kidās Club could include a mini playground or small slide for children to play š
Overall, it was a memorable and relaxing stay. Thank you for making our anniversary celebration so special ⨠Definitely looking forward to coming again!
GGuest UserOur stay at this hotel was absolutely amazing. The hotel and the surrounding are stunning, the staff is super friendly and the facilities could not have been better. Upon our arrival, our rental car had a flat tyre and the staff was so helpful and fixed this for us immediately. As travellers from Europe this is an excellent service which is so helpful when you do not speak the local language to communicate with for instance the people at the garage. Additionally, we received a free upgrade of our hotel room from the lake villa to the garden villa, for two nights in a row. This villa with private pool and garden is stunning. All the caves and the surrounding facilities are so impressive and nature and luxury blends together perfectly. This is a must visit.
AAnonymous UserI enjoyed my stay overall, especially the cleanliness of the hotel and the excellent customer service. The staff were friendly and attentive, and all the necessary amenities were well provided for guests.
However, I was a bit disappointed with the room interior as it did not reflect the Balinese vibe I was expecting. The design and overall atmosphere felt lacking, including the absence of the signature Bali-style aroma or fragrance that usually enhances the experience.
Additionally, the hotel does not have a swimming pool, which was a downside for me. Overall, it was a comfortable stay, but there is room for improvement in terms of ambiance and facilities.
GGuest UserMarina Island Boat transfer easy, although I feel a little expensive. Coffee was cold, they had wrong check in information and I almost tripped on uneven block surface exiting building to boat. Check in completed at reception , with correction to booking. We were in a lower tropical garden villa, which is cheapest room. We were lucky to have part sea view and part back of pool view. Other lower villas in this category, not so good a view. This said, room was gorgeous, despite dead moth in sunken bath area. All the staff were fantastic and helpful. Chatted to some people in over water villas, who were disappointed you could not swim in sea from villa, nor enter sea from beach around jetty , due to sea urchins. On the other side of the Island is Emerrald bay. Absolutely stunning! Beautiful beach and sea to swim in. Lots of space for sun beds, but everyday ran out by 11am! Suggest they get some more! Forfeited scrumptious in all restaurants.Ā
GGuest UserNice little hotel, easy fast check in . Friendly staff, nice clean room, only AC wasn't cold enough otherwise everything else was good . But was kind of disappointed with the breakfast, may e because it's ramadhan kot.
SSahril SalimI booked a 3 bedroom suite. It was spacious, very clean and with an amazing view of the theme park. Everything was perfect except for the faulty bidet in the toilet but not a big problem. The self check in and out was easy with clear instruction. 10āļø
AAnonymous UserWe had a great 3 days 2 nights stay at Sunway Lost World Hotel š¤ The room was super spacious and felt quite new, which made the stay really comfortable. The hallway is a bit older, but it didnāt affect our overall experience.
Loved the small details in the room too, the plugs come with USB charging ports.
Hospitality from all the staff was excellent, everyone was very friendly and helpful throughout our stay. We also got free 2-night night park and hot spring tickets, plus 35% off day park tickets, which was such a good deal.
Breakfast was so-so, but okay lah. Nothing fancy, but still decent enough to start the day.
Honestly, at least 2 days are needed to properly enjoy everything because one day can be quite tiring. We also highly recommend adding the RM25 Malayan Express Lane. It really helps save time and lets you enjoy more rides (both water and dry attractions).
Overall, a very enjoyable and value-for-money stay. Would definitely recommend š
GGuest UserGood environment for relaxing but a bit disappointed on the food. Price is understandable as it is on remote location but the service was not up to a resort standard. The food was bland and the seafood was not fresh (stink and decayed).
BBalkhisHamidHereās a polished, warm version you can sendāfriendly, appreciative, and clear š·
(I kept your original points, just smoothed the flow and tone.)
āø»
The hotel was very pleasant and comfortable. The breakfast was nice, with a good variety of vegetables for the salad. The Singapore-style bihun goreng was so yummy! However, the rice for the nasi lemak tasted a little bit unusual.
My kids really enjoyed the cereal, bihun goreng, bread with jam, and the pastries.
Plus, near the hotel, there were plenty of restaurant and kiosk options around the Bulatan Sultan Azlan Shah area. At night, you can rent bicycles, buggies, and other vehicles to ride around the roundaboutāit was so much fun! There was even a small train, which the kids absolutely loved.
In the morning, after our wonderful breakfast, my kids and I went back to the roundabout for a brisk walk and spent some time at the playground. It was really enjoyable and a great way to start the day.
I would also like to send my appreciation to Trip.com customer service. The staff responded to my issue promptly and truly tried their best to resolve it. Iām very happy and grateful for the support from Trip.com. Keep up the great service!
JJoyce ChuahFirst time stay here , itās great bed for good sleep, but to the top floor restaurants is disappointed. No one serve at counter and table non clean up even wait more than 5min , although we see the guys, finally we did ourselvesā¦
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