Hotels With Spa in Kagoshima Prefecture, Japan

This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped. Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later. At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation. Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns. Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.

This hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).

It's conveniently located near the station and close to major shopping areas. The staff are friendly and the rooms are clean. The breakfast is also good, and the bathhouse is a great way to unwind. If you're looking for accommodations in Kagoshima, I highly recommend it. Great value for the price!

First, we loved the onsen and its services, where we soaked in three pools of different temperatures, sweated in a sauna, then alternately cooled ourselves in cold baths. Second, room services were excellent despite its furnishings seemed to be run down a bit. Third, its location is central to travel most places of interest, which spreads out in Kagoshima Prefecture.

Tatami room, traditional Japanese style such as quilt, dokonomama ceramic decoration, long-standing Japanese life memories, hot spring baths called source water, breakfast restaurants decorated with Satsuma ceramics and pretty ceramic tableware are calmly dressed I admire the Chinese table and the hearty staff, and everything was good, especially the dinner with the sister restaurant Guwoo, and the kind host couple who treated me sincerely! A place I want to go again with my friends

Facilities: Formerly the Royal Hotel, the west wing has only undergone exterior renovations. Therefore, I booked the newly renovated east wing. The rooms are predominantly wooden, and the twin-bed Japanese-Western style rooms are quite nice. The onsen (hot spring) is a mild sulfur spring, and the outdoor pool is nice. However, it's not the main sulfurous white spring in the area; those would likely be more therapeutic. There's a heated swimming pool, tennis and basketball courts, a playroom, and a children's play area. Cleanliness: Good Environment: Located next to Takachiho Ranch, it's situated on high ground, offering views of Sakurajima to the south, making it a good spot for sunset viewing. Service: Good. Semi-electric bicycles are available for rent, currently free.

Peripheral functions are very convenient Nutritious and delicious breakfast There is a supplies area in the lobby on the first floor. Diverse brand categories In winter, there are also bath tablets that you can pick up if you need them. Intimate and convenient The room and restaurant are decorated with fresh flowers It’s beautiful and worthy of being a rose city. The counter staff can only communicate in Japanese Very kind I will still choose this hotel when I go on a business trip next time

I highly recommend this hotel when visiting Kagoshima – it's incredibly convenient! They have a delicious local pork hotpot right in the hotel (reservations recommended, portions are small). After dinner, you can head to the supermarket next door for a stroll and find a fantastic selection of strawberries. Afterwards, just pop up to the 5th floor for a relaxing hot spring bath. There's a tram stop right outside the hotel, but for places like the aquarium and Sakurajima ferry terminal, it's a bit more convenient to take a taxi (around 1,000 yen, very close). On the day we left, the sun finally came out, and we got to enjoy a beautiful view of Sakurajima right from our room!

I used this hotel for a short trip with my husband after work (we wanted to go to Kirishima Shrine)! First, we were given a welcome drink of sweet potato shochu and tea, typical of Kagoshima, and everyone was having a good time. I also had some tea, and the staff were very polite and I felt that they were proud of the hotel. ^_^ First, we went to the family bath, and it was a very relaxing space where we could relax. There was a coffee meal set, and I had never made my own coffee, but I was able to spend a relaxing time enjoying delicious coffee! The wonderful tools make it a picture. ♪ The large public bath was also okay. I went there thinking it would be just normal and clean, but it was very Japanese and stylish, and had a different atmosphere from the hotel's front desk and rooms, and it was very nice! There were several types of amenities to choose from, such as shampoo, and I thought, wow! I wanted to try this! I was happy. My husband is tall. I wrote that in the comments section, and they prepared loungewear in a larger size for us, and we had a much more enjoyable time than we expected! My husband doesn't go to hot springs very often, but it was so good that I forced him to go, and he was so happy too! (*Ü*)♡ I'm really glad we were able to make some good memories♪

The hotel is quite old but so is the other hotels in the area, free alcohol bar at check in time was great it was overall nice.