The hotel is a 2-minute walk from Hatchobori Station. It is located in the most prosperous area of Hiroshima. It is a 3-minute walk to the shopping street and a 5-minute walk to Parco. There are indoor and outdoor hot springs on the top floor. The room is not big, but very practical. The air conditioning is very strong. The reception is on the 13th floor. There are daily necessities in the lobby. The hotel entrance is a little hidden. When you arrive, walk to the end and there is a hidden door. It will open automatically as long as you get close.
The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
The hotel is really beautiful, the environment around the hotel is very good, there are many delicious restaurants nearby, the location is first-class, opposite the beach, it is convenient to go everywhere, and there are parking spaces.
Pros:
1. Excellent location.
2. Service was very good.
3. The hotel is quite new.
4. All basic facilities are well-equipped.
5. Breakfast was very rich and varied.
6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great.
Cons:
1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby.
2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended.
3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.
This property far exceeded my expections.
I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave.
As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.
The open-air bath attached to the room was very nice. There's also a large public bath on the 9th floor. We recommend staying on the 5th floor or higher as the view is very nice.
There is a smoking room on each floor of the building, and the view from the room is also romantic. There are simple supermarkets and convenience stores nearby. Haha, since I was in a foreign country, I paid a lot of attention to conversation, but I was surprised that the person serving the customer spoke Korean! I was completely relaxed.
Amazing hotel and I cannot wait to go back.
The view is to die for.
I just wish I had checked in a lot earlier.
The convenience store downstairs sells alcoholic drinks, bento and other snacks at reasonable prices.
The shuttle bus is convenient but does not run that frequently so I recommend you to check it well in advance. I ended up paying around 3500 yen for taxi one way 🤣
The room is small but there is a table and sofa, enough space to open two suitcases! The 1/F hot spring is big enough and comfortable enough. Breakfast buffet is included, although there is not much variety of food, but the standard is good. Location near Sakezo-dori and JR stations, Lawson downstairs, although Saijo itself is not many restaurants, but overall good!
Hotel near Itsukushima Island,Hatsukaichi100% of visitors choose this area
施施2019.02.01
This is definitely the best service hotel in Japan. Everyone knows that Japan's service attitude has always been good. This is a bit of a good time. As long as you see the waiter, you will smile and say hello! You can try it for dinner, and the meal is very rich! The hot springs in the hotel are not a bit boring in the open air, but the bubbles are not bad. There are a bunch of deer at the door~... You can call the hotel at the Miyajima Pier. If you want to go to the shrine, you can call the hotel to send you. Room we are on the fourth floor, sea view is OK!
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9.1/10
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8.6/10
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GGuest UserAmazing hotel and I cannot wait to go back.
The view is to die for.
I just wish I had checked in a lot earlier.
The convenience store downstairs sells alcoholic drinks, bento and other snacks at reasonable prices.
The shuttle bus is convenient but does not run that frequently so I recommend you to check it well in advance. I ended up paying around 3500 yen for taxi one way 🤣
YYingtaoxiaowanziThe hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
__WeChat28323****Pros:
1. Excellent location.
2. Service was very good.
3. The hotel is quite new.
4. All basic facilities are well-equipped.
5. Breakfast was very rich and varied.
6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great.
Cons:
1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby.
2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended.
3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.
GGuest UserFacilities: The room was on the smaller side for two people to move around freely, but having a microwave was a great bonus.
Cleanliness: Standard for a business hotel, with refreshed linens.
Environment: Decent, and the location was superb.
Service: The hot spring on the 10th floor was a pleasant experience, also featuring an outdoor pool and a sauna.
GGuest UserThe open-air bath attached to the room was very nice. There's also a large public bath on the 9th floor. We recommend staying on the 5th floor or higher as the view is very nice.
PPong shunThe hotel is a 2-minute walk from Hatchobori Station. It is located in the most prosperous area of Hiroshima. It is a 3-minute walk to the shopping street and a 5-minute walk to Parco. There are indoor and outdoor hot springs on the top floor. The room is not big, but very practical. The air conditioning is very strong. The reception is on the 13th floor. There are daily necessities in the lobby. The hotel entrance is a little hidden. When you arrive, walk to the end and there is a hidden door. It will open automatically as long as you get close.
GGuest UserThis property far exceeded my expections.
I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave.
As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.
AAnonymous UserAlthough this hotel has been open for many years, its facilities are still relatively new and complete, and the rooms are exceptionally clean and tidy.
The hotel warmly provides guests with snacks. We opted for breakfast and dinner, and the meals were surprisingly generous and varied.
The hotel offers a shuttle bus service to and from Fukuyama Station, which can be reserved by calling the hotel in advance. The staff are English-speaking.
The hotel's views are also worth mentioning: the vast ocean in front and the town and mountains in the back create a delightful and relaxing atmosphere.
Overall, this is a very good review.
SSolomon ChoiThe room is small but there is a table and sofa, enough space to open two suitcases! The 1/F hot spring is big enough and comfortable enough. Breakfast buffet is included, although there is not much variety of food, but the standard is good. Location near Sakezo-dori and JR stations, Lawson downstairs, although Saijo itself is not many restaurants, but overall good!
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