Hotels With Pools in Qinghai, China

After comparing a few hotels, I still decided to go with Sofitel! And I'm so glad I did, it was a truly nice experience. Firstly, the hotel has a fantastic design; it doesn't feel old or dated at all, and the facilities are impeccably maintained, definitely five-star standard. Secondly, the billiard and ping-pong rooms are a real highlight! Thirdly, the service was incredibly thoughtful. It just so happened to be my birthday during my stay, and my butler, Xiao Qi, thoughtfully delivered a birthday cake – I was truly touched!

I recently stayed at Lone Star with my child, and overall, the experience was quite good and I'd recommend it, though there are a few minor details I hope they'll improve. First, the pros: * **Environment and Cleanliness:** The hotel is located in the Gobi Desert and has a very futuristic design. The room was clean and tidy, the bedding was comfortable, and the bathroom had no odor, which exceeded my expectations. * **Observation Deck:** The observation deck offers excellent views. Stargazing at night was truly spectacular; there was no light pollution, and the Milky Way was clearly visible. My child was so excited they didn't want to come down. * **Children's Facilities:** There's a dedicated children's playground and that popular big slide. My child went down it dozens of times, completely wearing themselves out. It's very family-friendly. * **Front Desk Service:** A definite thumbs-up! When we checked in, the front desk attendant proactively told us that the price we booked at was higher than the current day's rate. She advised us to cancel and rebook on Ctrip, saving us several hundred yuan. Such honest service is rare these days, and I was very touched. * **Butler Service:** The overall attitude was great, and they were very responsive to requests, helping with luggage and delivering items promptly. Now for the shortcomings, mainly two points: * **Butler Response Time:** Perhaps due to limited staff, there were a few times when I messaged the butler on WeChat and received slow replies. For example, it took nearly half an hour to get a bottle of mineral water. I suggest increasing staff during peak hours. * **Outdated Shuttle Vehicles:** This was the biggest drawback. The hotel's shuttle buses and pick-up/drop-off vehicles looked old and worn. The seats were tattered, they rattled loudly when moving, and the brakes felt a bit shaky, making us uneasy. For such a stylish hotel, these vehicles are really out of place. I strongly recommend replacing them with new ones. In summary, the positives outweigh the negatives. The environment and experience were well worth the price. If they could update the vehicles, it would be perfect. I would consider staying here again if I visit Shuishang Yadan in the future, and I hope the hotel continues to improve.

I had a wonderful stay! The room was spacious and well-designed, spotlessly clean, and completely odor-free. The bed was so soft and comfortable, I slept like a baby. The bathroom had a great wet/dry separation, and there was plenty of hot water, with all the essential amenities provided. The hotel staff were incredibly warm, attentive, and friendly. The location is super convenient for transportation, yet the surroundings are peaceful and quiet. It’s definitely an excellent choice for a trip. The hygiene was top-notch; there wasn't a speck of dust or dirt anywhere, and the room was well-ventilated with a comfortable temperature. The soundproofing was fantastic, making for a truly quiet night's rest. The facilities were excellent, with soft, pleasant lighting. The staff were responsive and friendly. This hotel offers much better value for money than others in its price range, and I would genuinely recommend it and definitely return.

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

We booked a hotel apartment, and the space was incredibly generous – a 120-square-meter two-bedroom suite. The hotel staff thoughtfully provided plenty of bottled water and laundry detergent, and the room was equipped with a washing machine. The self-service breakfast was abundant and delicious! I highly recommend this apartment for families traveling with children and elderly members!

I had originally booked another hotel, but two days before check-in, I found out it didn't have air conditioning. I promptly switched to this one. It turns out that even in Xining (the 'Summer Capital'), AC is still a must. The hotel's location is excellent; it's incredibly convenient for public transport, with bus stops all around, making it easy to get to the main attractions in the city. There's even a park right across the street. The front desk staff were friendly and efficient. The room was spacious and tastefully decorated, the mattress had just the right firmness, bottled water was generously provided, and there was even a capsule coffee machine. The bathroom was large, with a separate wet and dry area. For breakfast, they offered local specialties like beef noodles, rice noodles, blanched vegetables, and milk tea. I particularly enjoyed the hot dishes because they had a good variety of vegetables. I'll definitely stay here again when I come to Xining.

The hotel is quiet, with a nice decoration style. It is very comfortable, which is my favorite style. The room has a wide view, and the park opposite is beautiful. The hotel facilities are complete, and free parking is available. The guest rooms are cleaned very cleanly, and the room is also very tidy. The front desk staff is very enthusiastic and upgraded the room type for me for free. The service is very good, especially considerate, and solves various problems for us. The location is good, travel is convenient, and the cost performance is also very high. It is highly recommended and makes people feel very comfortable.

My stay here exceeded expectations. The hotel facilities are well-equipped, and the environment is very clean and well-maintained. Both the front desk and room service staff were friendly. Getting around was incredibly convenient, with an airport shuttle stop right outside the door. The high-floor rooms offer stunning views, with the city's nightscape spread out before you. There are also plenty of great restaurants nearby, offering a wide array of local specialties, making it easy to find good food. It's truly ideal for out-of-town visitors, with everything being absolutely impeccable.

It's a new hotel, and the service is a bit immature. Why do I say that? Because they don't have rooms and don't know how to adapt. If the customer booked a luxury room, they would say they would give the customer a high-end room, but usually they would upgrade the room directly. This is the first time I've encountered a downgrade. Waiters should not make loud noises while cleaning, do not make loud noises, do not make loud noises! There are many services, but they are not clearly informed to customers. Do not park your car in front of the hotel entrance, even if it is the provincial party secretary's car, do not block the door.

This hotel, built in a remote area, offers an excellent overall stay experience. It's clean and tidy, and conveniently equipped with a restaurant, coffee shop, supermarket, and SPA. The hotel itself is an attraction, blending seamlessly with the surrounding Yardang landforms and adorned with salt lakes and numerous family-friendly facilities. A special shout-out goes to the hotel's butler service for their thorough, comprehensive, patient, and polite explanations, and the breakfast, which far exceeded expectations! Overall, highly recommended!