Hotels With Pools in Qinghai, China

Had a fantastic stay! The hotel lobby is grand and impressive, and the front desk staff were efficient and incredibly welcoming during check-in. The room itself was spacious and bright, spotlessly clean, and the bedding was super comfortable. Breakfast offered a wide variety of choices and tasted great. I'll definitely choose this hotel again next time I'm in Xining!

Overall, this hotel is excellent. To find such a good hotel in the Yardang area is a feat in itself. The butler team's service was especially attentive. They proactively added us on WeChat to send menus and directions, which was a nice personal touch. Upon arrival, the butler escorted us to our room and showed us all the facilities. The entire service was warm and thoughtful. We also had dinner there, and the food was very good. The only surprise was that the breakfast restaurant didn't have a coffee machine. I'm used to having coffee first thing in the morning. While I could go outside the park from the breakfast area to buy coffee, it wasn't very convenient. I really think adding two coffee machines to the breakfast restaurant wouldn't hurt the park's coffee sales. I hope they consider this improvement.

The front desk service was very enthusiastic. When I checked in, I was given cookies, which were delicious and hot. The front desk lady patiently introduced the hotel and the swimming pool and gym. I also went to experience them. The service of the swimming pool staff was also very good and warm. The room was clean and tidy. I will continue to choose this hotel next time.

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

I stayed at The Sebel Xining Apartments, which is connected to Sofitel Xining, and had a pleasant stay overall. The apartment was clean, comfortable, and surprisingly quiet, making it a good place to rest after a day of exploring. The staff who handled my check-in were friendly, efficient, and welcoming, which made the arrival process smooth and enjoyable. A good option for travelers looking for spacious accommodation with the convenience of being connected to the Sofitel facilities.

The rooms are very big and spacious! Really helps one feel relaxed. The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms. The rest of our stay was great. The location is pretty good with a lot of halal eating options nearby.

Who knows, family members! This time I stayed in a hotel that can be called a ”dream love shop”, and I must recommend it to everyone! As soon as I stepped into the hotel lobby, the gorgeous and warm decoration directly captured me, and the fragrance smelled just right, instantly driving away the fatigue of the journey. The facilities and equipment are brand new and complete, the location is very good, the front desk lady 71 is super enthusiastic, the check-in is fast and considerate, and she also took the initiative to upgrade the room type, which is full of favorability!

My overall stay was incredibly comfortable and pleasant. The hotel boasts a wide range of facilities that are all easy to use and well-maintained. Housekeeping did an excellent job; the room was spotless and completely free of any odors. The staff provided attentive service throughout my stay, proactively offering directions and always with a gentle demeanor. The location is a huge plus, with the airport shuttle stop conveniently located right downstairs, making transfers to and from the airport super easy and stress-free. Being on a high floor, the views were expansive; the city skyline during the day was impressive, and at night, the cityscape twinkled beautifully. I highly recommend this hotel.

The stay experience exceeded expectations! The hotel has a modern design, spacious and bright rooms, and panoramic floor-to-ceiling windows that offer a panoramic view of the city. The bedding is soft and comfortable, the bathroom has perfect details of dry and wet separation, and the toiletries are high-end and exquisite. All the fatigue along the way is swept away! The front desk was warm and thoughtful, and gave us an upgraded room. The breakfast was rich, and the local yogurt and mutton soup noodles were must-try. The combination of Chinese and Western food satisfied the taste buds. The location is convenient, it only takes 20 minutes to drive to Ta'er Monastery, and there is convenient parking nearby. The details are carefully considered and it is highly recommended to travelers who pursue quality!

I stumbled upon this luxury wilderness town and was really drawn in by the scenery and all the facilities. I decided I'd take a look at the rooms before committing to a stay. The butler was incredibly thoughtful and patient, showing us every single room. We ultimately decided on the American-style log cabin. In the evening, the hotel had a free bonfire party, which was lively, and they even handed out sparklers – the atmosphere was fantastic! Most importantly, it wasn't cold at night; the room had underfloor heating, and the butler even thoughtfully pointed out the switch for it. As we were leaving, they even offered us some water for the road. Truly very considerate! Full marks from me.