I had a wonderful stay at Inda Hotel. The staff was incredibly friendly and helpful. The rooms were well-maintained, neat, and clean, and the breakfast was delicious. Highly recommend
From the 3 days from check-in to check-out, every moment was like returning home, being cared for and cherished by the ”family and friends” team. Everyone at the front desk was very enthusiastic, and they would not be perfunctory even if there was a wedding on the night of check-in. Not to mention the rich breakfast, the serving guys and girls were all handsome, beautiful and kind-hearted. The buffet dinner was also delicious. The design of the Thai restaurant (the last few photos) really amazed me. However, the biggest surprise was the cleaning team! Not only did they carefully do what they should do, but they also prepared flowers and vases for me with care, and left warm words. I heard their laughter in the workroom several times. The customer service manager, a beautiful lady, also hit it off with me. Knowing that I had to catch the morning flight, she prepared free tea for me before I left. After so many years of traveling, this time is the ultimate! I highly appreciate the leadership of the management, and I will definitely stay here again if I go to Kochin next time
OVerall a lovely hotel and super nice staff at reception. Rooms are very spacious and nice comfy beds.
Slight communication error when we asked for a tuk tuk and he took us to somewhere we hadn't asked & good job I has my google maps to recognise we were headed to wrong place!
Pool is lovely for a swim and nice to have complimentary drinks at 430pm too with a little snack, the games area upstairs was fun too but just very hot up there.
The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
After staying at 5 other hotels in India, it was finally Holiday Inn's turn, and my friends and I were absolutely thrilled! It's such a shame we only stayed for one night. This is a European-style hotel. The rooms are clean, and the rooftop pool on the second floor is simply magnificent. The staff are polite, and the breakfast 🥞 was a solid 100 out of 10! The variety of dishes was just superb. I really loved Kerala, and my friends and I decided we'll explore it more thoroughly next time. And of course, we'll definitely choose this hotel again ❤️🇮🇳
We had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf. The service is also great.
Stayed at the hotel for a night, and it was a great experience. The staff is polite and friendly; always willing to help!
Highly recommend this hotel by the airport.
Hotel was beautiful, expensive but worth the money.
Amazing
57 reviews
9.4/10
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9,3/10
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GGuest UserI was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
GGuest UserWe had a lovely stay. I highly recommend this hotel and the restaurants. Especially don’t miss the restaurant on the first floor, where you can get a great traditional Kerala meal in a banana leaf. The service is also great.
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
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