Posted on Aug 11, 2024|Comfort Double Room, Balcony (Wellness Access)
Guest UserThe room was large, and the hotel front desk clerk was very enthusiastic and took us to the room personally! Breakfast is very rich! There are also welcome refreshments upon check-in! Worth recommending
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Price per night fromS$ 220
Posted on Aug 8, 2026|Superior Deluxe Double Room
Anonymous UserWe really enjoyed our stay at Ensana Nové Lázně and overall had a very positive experience.
The hotel itself is beautiful and has a lot of historic charm. We especially enjoyed the spa area, with the old Roman Baths being a real highlight and a very special feature of the hotel. The only downside was that we found the water in the pools quite cold. It would have been much more relaxing if the water temperature had been a little warmer.
Our room was very nice, comfortable and, most importantly, very quiet, which we really appreciated.
Breakfast was good, with a rich and varied selection. One aspect we found a little disappointing was the seating arrangement. Guests were assigned a table rather than being able to choose where to sit. When we asked whether we could sit at a quieter table towards the side instead of right in the middle of the room, this unfortunately led to quite a discussion before we were eventually allowed to move. A little more flexibility in this regard would make the breakfast experience more pleasant.
Overall, we had a lovely stay and really liked the hotel. The beautiful historic setting, the Roman Baths and our quiet and comfortable room were particular highlights. With a few small improvements, especially regarding the water temperature and flexibility at breakfast, the experience could be even better.
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Price per night fromS$ 176
Posted on Jan 4, 2026
Sogol
We were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
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Price per night fromS$ 66
Posted on Dec 22, 2024
Guest User
Simply beautiful a dream large room from the finest and a wonderful rich breakfast and very nice staff from breakfast to reception simply for the comfort and several times a little small but still uses the swimming pool there Can you relax and it's okay we can come back guaranteed.
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Price per night fromS$ 62
Posted on Jul 16, 2024
Guest User
I booked this hotel for my Mom. And she loved it: the staff was accommodating and caring, great location and delicious meals. Highly recommended
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Price per night fromS$ 129
Posted on Sep 14, 2025
Guest User
It was again super, you can park the car on the big parking lot for 50 krones per day or directly at the hotel costs a little more. Car you can stand to the city drive directly a bus costs only 18 krones per person.
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Price per night fromS$ 63
Posted on Apr 1, 2026
Sultan M Alshahrani
Grandhotel Pupp hotel located on the river and near to attractions in Karlovy Vary. The room was clean, spacious and tidy. The staff are amazing and friendly. The restaurant and cafe provide variety of delicious meals and drinks. The spa was clean and has variety of activities.
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Price per night fromS$ 248
Posted on Jul 29, 2026|Swiss Superior Room
Guest UserA magnificent modern hotel that breathes new life into the resort.
This is an unexpectedly chic hotel at a very attractive price! I'm genuinely surprised that a place of this caliber has appeared in Mariánské Lázně – with upscale, modern design and quality furnishings. I really dislike old, 'tired' hotels, and that factor always deterred me from visiting spa towns. But this hotel is a completely different story. It has every chance to attract a younger crowd and literally inject new life into the town.
The hotel is beautiful and luxurious! The excellent work of the designer is immediately apparent; every detail has been thoughtfully considered.
Right in the reception area, there's a drinking spring (as I understood it, the 'Forest Spring') and special mugs. Very convenient.
Very spacious rooms with large modern TVs and an incredibly comfortable bed. Sleeping was pure pleasure.
The hotel has a full-fledged, excellent spa area and a good gym. The rooftop bar was a particular delight. There are very comfortable sofas there, perfect for sitting and enjoying the panoramic view.
Breakfasts are excellent! I was pleased to see an omelet station where everything is prepared fresh for you, as well as a good selection of fresh fruits and berries.
The only thing I didn't particularly like was the dinner food. Compared to the overall high standard of the hotel, dinners seemed a bit weak, and the cuisine could use some improvement.
If you're looking for a stylish, modern, and comfortable resort stay without the 'ancient' feel – this is definitely the place for you. I'll definitely be back!
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Price per night fromS$ 147
Posted on Apr 20, 2025
Gary0423
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
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Price per night fromS$ 114
Posted on Nov 20, 2024
Anonymous User
It was absolutely amazing experience to stay here. The hotel is located very centre of tourist area with lots of choices of restaurants and cafes. The interior and the room were stunning. Limited time slots if check-in and out might be inconvenient for some, but we arrived and left during daytime, so it was not a problem for us.
The breakfast was also very tasty, albeit service was a bit inconsistent (the menu was provided on the first day but not on the second day and limited choice).
Overall, we had very good time and we would love to stay here again.
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Price per night fromS$ 102