Hotels With spa in Henan, China

The location is fantastic, right by the lake, which is the most beautiful spot in Zhengzhou. It's lively at night with stunning views. I loved the lobby; it's stylish and cozy. The JW Marriott brand really delivers. The room was spacious with a great view, the bed was comfortable, and the bathroom was excellent. Breakfast offered a wide variety of dishes, including delicious Hu La Tang (spicy soup) and Rou Jia Mo (meat burger), as well as various noodles. You can even take coffee to go – Marriott is quite generous. The Executive Lounge food was also very good, and the staff were well-trained; we ended up not going out for dinner. Xiao Luo from housekeeping left a handwritten welcome card and folded a heart, which was a lovely touch, thank you. The express service was very prompt, and I appreciated the weather forecast displayed inside the elevator – a thoughtful detail. Lucky at the front desk checked us in quickly; she was efficient and her warm smile was truly welcoming. Ms. Men Jingxue was also very enthusiastic, proactively greeting guests, guiding them to the front desk, and providing information about the hotel facilities and surrounding area. Thank you!

## Facilities Generally very good. The only minor point is that the hotel uses central air conditioning, which often doesn't cool the room as much as individual units, typically maintaining around 22°C, and can sometimes feel a bit stuffy. However, the hotel's maintenance staff responded quickly, and after they cleared it, the room did feel noticeably cooler. ## Hygiene The room was immaculately clean and tidy. The housekeeping staff did an excellent job. ## Environment The hotel boasts a fantastic location, right at the subway entrance, which makes getting around incredibly convenient. ## Service The service was truly excellent. Any issues we had were promptly addressed by the front desk. A special mention goes to the complimentary drop-off service to Zhengzhou East High-Speed Rail Station on our last day, which was a very thoughtful touch and much appreciated. My only very minor suggestion would be to improve the consistency or quality control of the welcome fruit. I would definitely choose this hotel again on my next visit to Zhengzhou.

The overall environment is pretty good, and the breakfast at 68 is reasonably priced. The room had water and 4 complimentary drinks. The room itself was quite nice, and the staff were friendly. However, because the hotel is so large, finding the elevators was confusing. The map provided wasn't very clear. There should be more recognizable signs on the walls indicating room numbers and elevator directions. A concerning incident was when I couldn't find an elevator after walking around for a long time, so I decided to take the stairs down. To my surprise, the door on the first floor was locked. I had to go back up to the second floor to find an elevator. For safety, how can the bottom door of a fire escape be locked?

Le Méridien Zhengzhou boasts a unique and recognizable aesthetic design, perfect for Instagram-worthy photos. The surrounding commercial area is well-equipped, making it convenient to get around. A big thanks to Sylvia, who was warm and gentle, paid attention to guests' detailed needs, and provided just the right amount of service without being overbearing. The room was clean and comfortable, and the amenities were excellent. It was a pleasant stay, and I highly recommend experiencing it.

I loved my stay here! The staff were very friendly and helpful, and the location was perfect for the sight seeing I went to do with my friends! After a long day walking around in the sun and heat, the cool water of the hot spring bath attached to my room was perfect to relax and get refreshed for my adventures the next day! This hotel is perfect for groups of friends, business travel, or families with children! We didn’t realize it when we booked our stay, but there is also a water park in the hotel resort, which is perfect for kids!

The room was spacious with modern amenities like an automatic toilet and automatic curtains. The bathroom and shower room featured full marble walls, a large bathtub with panoramic floor-to-ceiling windows, and double sinks, offering ample space. Thoughtful details like a clothesline were much appreciated. Besides a king-sized bed, there was also a queen-sized bed, making it perfect for families with two adults and two children. The front desk and housekeeping staff were exceptionally friendly and enthusiastic. Check-in was handled on a separate executive floor, which also offered complimentary afternoon tea, a buffet dinner, and evening cocktails. Fresh fruit and milk were delivered to the room twice daily. They also had a fun activity for kids where they could collect stamps at the hotel and exchange them for gifts, which the children loved. The entire second floor was dedicated to breakfast, offering an extensive selection for both adults and children, along with a generous take-away service. Upon departure, the lobby attendant even gave gifts to the children and charging cables to the adults. Overall, the experience was fantastic, making it the best hotel stay during our trip to Henan. We will definitely stay here again next time we visit Luoyang. Highly recommended for families traveling with children.

Huge thanks to Karen, the Front Office Manager, for helping us get a room upgrade and planning our itinerary in advance. The concierge was super friendly, greeting us warmly and assisting with our luggage. The lovely lady at check-in thoughtfully offered us hot drinks, and Vivian at the front desk even gave us a kind reminder and some water for our journey when we were heading out. We really appreciate it! Our room was spacious, clean, and comfortable, and the housekeeping staff on our floor were so attentive. They noticed we'd run out of water, left a sweet note, and brought extra bottles, which made our Christmas feel incredibly warm and special.

Summary: This hotel was chosen blindly. Aside from its good location and friendly staff, all other facilities were subpar. Pros: The location was decent, close to several attractions and surrounded by cosmetic shops. While the view from the window wasn't great, the room was relatively large. Cons: The soundproofing was terrible. I could hear the TV and conversations from next door; it was extremely poorly soundproofed. I was also unlucky; the first night, a bunch of inconsiderate people next door played cards all night, making it feel like I was sleeping in a card room, which meant I didn't sleep a wink. Also, the shower in the room had very low water pressure and weak flow, making it impossible to wash my hair. It was repaired once but never fixed. For a hotel with a bathhouse, the shower facilities were extremely inadequate. I originally booked for three nights, but after two nights, I couldn't stand it anymore and switched hotels.

The hotel was great, very close to the East Station. I couldn't book the shuttle service that was included in the package, but it was only a five-minute walk anyway. I stayed for two nights and got upgraded to a 40+ sqm room, which was spacious and bright. The hotel is quite new and well-maintained. On weekends, breakfast runs until 10:30 AM and is plentiful, complete, and delicious. The ingredients are fresh, and the drinks are excellent. It was perfect to wake up naturally, enjoy a brunch, then take the kids out for a stroll or let them have fun at the pool. Other services were pretty much 'anything you ask for'. The only minor issue was that laundry services required a fee; I glanced at the price list and decided it wasn't for me. I usually stay at Quanji hotels when I travel, so I'm not quite used to paying for laundry. 😂

Hilton Zhengzhou is usually my go-to choice when I'm in the city. I've tried other hotels occasionally, but for value for money and overall hotel quality, I always come back here. The underground parking has a decent number of spaces, and from the window, you can see the 'Big Corn' skyscraper lit up at night.