Huangshan Shilin Hotel

Highly recommend this stay on top of Huangshan! Genuinely a comfortable stay at the Shilin Hotel. Housekeeping Manager Xiao took great care of me and mum from the moment we checked in. She was very attentive and wonderfully polite! She kept us updated at all times regarding the weather, where to watch sunset/sunset, making sure we stay comfortable and safe. Even the service staff at the restaurant where we had dinner were also attentive. It is those little details that we rarely see in the service industry these days. Great to experience it here in Shilin Hotel. The reviews that we often read is that the hotel is very basic, so shouldn't expect too much. I must say, the hotel is full service and not basic at all. Don't be fooled by the 'loud' red display board on the entrance and outdated style though. Both dinner and breakfast were delicious! The hotel is located very close (10mins) to the Qingliang Terrace to watch sunrise.

Mount Huangshan is a mountain range of breathtaking beauty and rugged terrain. Maintaining a four-star hotel inside a 5A protected scenic area, where every supply — from food and bed linens to waste removal — must be carried up and down the mountain manually by workers, requires an extraordinary amount of effort and dedication. It is impossible to compare the operational cost and hard work behind a four-star hotel here with hotels in ordinary locations. Even so, this hotel provided an excellent experience in every aspect. The rooms were comfortable and spotless, the food was fresh and delicious, and the staff were always warm, welcoming, and enthusiastic. I would especially like to thank Ms. Xiao Ma at the front desk. She assisted me throughout my entire stay and helped resolve every issue I encountered, even though we had to communicate through WeChat translation. I truly appreciated her kindness and professionalism. I highly recommend this hotel and sincerely hope to return one day with my family and friends. Huangshan is truly an unforgettable place.