Hotels With Spa in Brussels-Capital Region, Belgium

The location of the room is very good, close to major attractions. The environment is clean and tidy, and the front desk reception service is also very enthusiastic. If I go to Brussels, Belgium next time, I will still choose this hotel to stay.

I booked a room on Trip.com and requested a 'fireworks view' in the comments, if possible. I received the booking confirmation → OK. To ensure I got the right room, I went to the hotel's website to chat and confirm the view. I had to pay an additional €34 to get this view. WHY? The requested room was in the same category and was already more expensive that day (Dec 31). At that point, I really felt like I was dealing with a low-cost airline. I'm the sucker! Upon arriving at the hotel, we received the key and went to our room… on the 3rd floor… with absolutely no fireworks view. We went back down to the reception, and our room was changed to 1205. Upon entering the room, it was very cold, and we were genuinely surprised by the noise coming from the boulevard → a nasty surprise, we'll need earplugs. After dinner, we returned to the room at 11:30 PM and heard music coming from outside?? We realized there must be a party somewhere. We didn't sleep until 7 AM when the music finally stopped. What a nightmare. Once we left, we realized there was indeed a nightclub right next door, and we were hearing their music. I spent €400, had a VERY bad experience that I will share with my friends, and will probably never return — which is a shame, because the last time we came, we had a good experience. I hope this is helpful. Positive points: the cocktails and breakfast are very good, and the rooms are small but comfortable.

I recently stayed at this hotel and overall, it was a mixed experience. The hotel itself was okay inside—comfortable rooms and a nice sauna that I really enjoyed after a long day. However, the surrounding area was quite disappointing due to ongoing construction nearby. The neighborhood didn’t feel very safe or inviting for evening walks, which was a bit of a downside. If you're looking for a place to relax indoors, the hotel’s amenities are decent, but the external environment leaves much to be desired. I might consider staying here again if the construction is completed and the area improves.

Location is not near city center, but there is some restaurants nearby. Room is clean and comfortable. But the toilet and the bath tub did not have separate door, a bit not convenient. Reception staffs are really nice and helpful. But the restaurants staffs are bad, not polite if you need to get something from them. We are having buffet dinner over there because my parents want to eat mussels, but it only appear 1 time that night. Not recommended the restaurant inside hotel.

TLDR: Poorly staffed hotel albeit a great location Room was left half cleaned (towel not changed, even with a sponge left in the toilet) . Hotel location is great accessible through the train station itself at Exit 2. But the room was extremely warm. Front desk did not pick up the call from the room so had to go down multiple times to try to get the room to be colder. In the end, staff only could say they will send someone up but never did. Only people that work the night shift are the front desk staff so they are understandably busy. Regrettable that this experience did not match the standard of Pullman at other countries as well as the price of the room. Would not really recommend this hotel unless location is a high priority.

Very convenient location with only 1 min walk to metro. Big hotel with a lot of rooms and the rooms are in good size. Rooms are clean and nice and with coffee machine provided as well.

Stunning hotel and excellent service. Beautiful pool (pre book your swim). Room service had a few issues but good overall. Excellent location right on the Rogier stop. Very equipped room. I'll be back.

Very very good hotel, the software and hardware are not worse than the magnificent, especially the service staff is particularly well trained, warm and thoughtful, too few breakfast categories do not affect the possibility of choosing again. Also, the hair dryer is not easy to use, you can bring it yourself.

The hotel is 15 minutes away from the airport and there is a Chinese consulate nearby. It was an old hotel before, but it was taken over by the Chinese. Chinese signs can be seen everywhere. The hotel breakfast includes Chinese fried noodles and white porridge, pickled mustard, and Western bread and cheese. . Most of the guests are airline employees. Compared with hotels booked in other cities, this one has the largest rooms.

Im Hinterhof des Hotels war eine große Baustelle, die in der Hotelbeschreibung nicht stand. Leider war diese Baustelle zu hören. Die Zimmer waren auch etwas hellhörig. Im Badezimmer in der Dusche war die Fliese in der Mitte gebrochen und kaputt, da war ein halbes Loch, Verletzungsgefahr. Ebenso konnte man die Badezimmertür nicht schließen, weil man die sonst nicht mehr auf bekommen hat. Der Wellnessbereich war schön aufgemacht, jedoch waren am ersten Abend ganz viele weiße Stücke (keine Ahnung was das war) im Becken auf dem Boden. Durch die Whirlpool Funktion wurde das ganze Wasser aufgewirbelt und irgendwann wurden sie raus gespült. Die Sauna wird wohl von vielen ohne Handtuch benutzt, weswegen das Holz schon ”schrumpeliger” ist. Aber schön gemacht. Beim Frühstück, wenn es sehr voll war, kommt der Mann oftmals mit dem Nachräumen der ganzen Sachen nicht hinterher. Dann muss man echt länger warten bis neue Säfte, Croissants, Toast, Früchte und Rührei da sind. Man konnte sich jedoch echte Belgische Waffeln selber machen. Der flüssige Teig steht neben dem Gerät und man konnte es einfach rein gießen und das Gerät schließen und umdrehen. Sonst ist das Personal echt nett und hilfsbereit und es ist sonst auch echt sauber.