Posted on Feb 22, 2024|Resort Lagoon King Room
Rip RipWas expecting more given the price we paid, apparently already considered low season.
The pool lagoon was disappointing and expected higher standards, more staff and cleanliness.
Hotel restaurant food expensive unless ******** and apparently would have great discount.
Room service was good and value for money.
Expected small amenities like free bottled water to be more generous given the heat. Apparently just 2 bottles per check in although we stayed 2 nights .
Bathroom and toiletries reasonable although bathroom door had a drum which made it inconvenient to open as door swung closed automatically ..
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Price per night fromPHP 9,545
Posted on Apr 9, 2026|Superior Room - Request Two Queens
Jeremy1eeStayed here with friends this time, and the experience was fantastic! The hotel's location is superb, right within the resort area, making it very convenient to get everywhere. The room was even more spacious than expected, and the cleanliness was impeccable. The bedding was also very comfortable. All the facilities were top-notch; both the pool and the restaurant were unique. The front desk service was warm and efficient, always ready to help. All in all, this was an exceptionally good stay, and we'll definitely choose this hotel again next time!
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Price per night fromPHP 39,117
Posted on Aug 18, 2026|Economy Studio - Not Pet Friendly
J¡mmyWe were only using the cabi to come back from long days out and sleep and it worked out quite well for us. We visited the small water park which looks like it could be a bit of fun for kids. There’s two pools that we visited and one is big for families and the second is the adults pool.
There’s a few barbecues around the park too which was nice to cook some buffalo sausages on.
The boom gates can be a little tricky sometimes. They have a games room but you have to pay for each use of the game and it’s not open at night. I believe the park is setup in a thoughtful way and I have attached some photos of the locals that show up on your doorstep for breakfast.
Overall it was a nice place to visit.
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Price per night fromPHP 6,320
Posted on Mar 16, 2025
Vana Lobato
Upon first check in, the receptionist confirmed that we paid through Trip.com but after taking the bond payment he then straight away told us he hasn’t received any payment and asked us to show our proof of payments such as trip.com confirmation, bank transfer, & even statement of bank deduction. We showed confirmation, bank transfer, statements as he asked and then the receptionist refused and insisted we haven’t paid. He refused all the proofs and insisted us to make another payment with them. He refused us to talk to the supervisor because he said “they will say the same thing”. Unfortunately, we didn’t get his name, so we couldn’t specify who he was. Terrible services.
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Price per night fromPHP 4,981
Posted on Sep 17, 2026|Premier Studio
Guest User
Good pool and spa. Excellent location. Good lobby/reception, waiting area. Phone call to inform us that our room was ready early was greatly appreciated. Generally the staff were all helpful.
On the negative side the room itself - the layout is poorly designed, very angular - narrow gap between the end of the bed and the open door into the living area. The TV in the bedroom is set at a strange angle because of the room design. It didnt bother us to watch it as we didnt, but the TV extended past the wall , narrowing the walkway at the end of the bed.) Living area and kitchen were fine, good supply of tea/coffee.
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Price per night fromPHP 9,517
Posted on Oct 29, 2023|Junior Queen Suite Harbour View
Happy customer 2023Great service. Easy quick check out by putting the key back on the place where the reception is.
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Price per night fromPHP 7,509
Posted on Jun 13, 2026|Standard Room-Request King Zipper
ChenchenbuchilaThis hotel boasts an excellent location, right next to the visitor center, surrounded by numerous restaurants and a supermarket. The resort shuttle for Desert Sails is just a 5-minute walk away. The only downsides were the lack of hot water for showering and the absence of an elevator to the second floor in some rooms.
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Price per night fromPHP 27,444
Posted on May 30, 2026
Guest UserOverall it was a nice stay. However we had a misfortune due to hotel staff giving wrong information about public carpark. As the hotel carpark was full on the first day, we had to park on the public carpark. However the staff told us we can pay thru the machine the next day when we collect the car. Unfortunately the Australian carpark rule is that we have to pay and display the ticket the moment we parked the car hence there was a penalty payment of AUD 40.
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Price per night fromPHP 5,734
Posted on Sep 1, 2025
FancyTravelVery convenient location as it’s next to the town centre and shopping mall. Staff are friendly and helpful. Some rooms however are seen able by public access so privacy may need to be protected. Due to the open corridors and courtyards are surrounding all the rooms, could be very noisy if other guests are having conversations. Note that the desk phone in all the rooms are not working just for display! There’s no food and beverage facilities.
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Price per night fromPHP 3,792
Posted on Sep 30, 2025
Deborah Elizabeth
Mantra on the Esplanade worked well for us for the three nights we stayed. Close to the main shops and eateries so plenty of choice there, with a free bus to the large out of town shopping centre too. The room was clean and tidy though a little dated. We were at the back of the hotel which meant the music and noise from the pubs and clubs nearby could be heard til quite late though it didn’t keep us awake.
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Price per night fromPHP 7,203