A shame to pay a dec2 euro fee , make a weekend in my country and pay a fee .
The pool was not even a diving one , many people . Having weddings or baptized everything well , but they used the pool for who will relax in a way of babby for God 's sake is simply a shame
We had a truly perfect stay at Jam Hotel Porto. From the very beginning everything felt easy and welcoming. The room was in excellent condition, almost like new, very modern and thoughtfully designed. It was always clean and perfectly tidy which made it very comfortable to come back to after a day in the city.
What made the stay really special was the lovely lady at the reception. She noticed that I was celebrating my birthday during our stay and organized a birthday muffin to be brought up to my room. It was such a kind and personal gesture that I did not expect at all and it honestly made my day.
Overall it felt like a place where people really care about their guests, not just in a professional way but in a warm and genuine way. I would happily stay here again without hesitation.
Stayed at this hotel 3 times in less than 2 months, not planning to return ever again.
Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster.
Nobody answering phone calls at night.
Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late.
Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late.
When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am.
He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us.
Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket.
Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!!
Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...
The room is clean. The bathroom is spotless. The shower drain is a bit slow; therefore the water does accumulate a bit. Breakfast contains scramble eggs, sausages, pancakes, mushrooms, hard broiled eggs, cereals, yogurt, croissants, Portuguese egg tarts, bread, juices, coffee, tea and champagne. Check in was fast.
We stayed here for our honeymoon and had a truly wonderful experience.
Special thanks to Spencer for his incredible kindness and professionalism. His attentive service made us feel truly special and elevated our entire trip. It's rare to find someone so dedicated and warm-hearted. We are already looking forward to our next visit because of the amazing memories made here. Thank you so much, Spencer!
The hotel is greatly located with nice view. The unusual architecture and very nice facilities including indoor and outdoor swimming pools, saunas. The presence of the parking lots and EV charging station are also very attractive. Ideal place for tranquil escape from the city noise. A lot of wineries are around.
Located in Marco de Canaveses, Dajas Douro Valley is on the riverwalk, within a 15-minute drive of Duoro River and Alpendorada Memorial. This hotel is 8.8 mi (14.2 km) from Oceânico Laguna Golf Course - Vilamoura and 8.9 mi (14.4 km) from Parque de Lazer do Ribeiro de Sampaio.
Enjoy recreational amenities such as cooking classes and a seasonal outdoor pool.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring espresso makers and Smart televisions. Your memory foam bed comes with down comforters. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
The hotel was much nicer than some of the other reviews I read about it. It has bags of charm and was very clean. There are renovations going on at the moment so lots of banging which is no good for someone who likes to sleep in. The room itself was lovely but with a real lack of space for your 'things' and the bathroom, which was newly refurbished, could really do with some shelves and storage. No milk or sugar for tea but there is a fridge for milk so not the end of the world. Excellent location
Everything during my stay was perfect:
• The room was immaculate, cozy, and truly felt like a home away from home.
• Special thanks to the Port wine and curated guidebook greatly enriched my exploration of Porto!
Amazing
97 reviews
9.6/10
Price from
S$ 104
per night
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