Romantic Hotels in West Java, Indonesia

We had a wonderful stay at this hotel. From the moment we arrived, the staff were incredibly helpful, welcoming, and attentive to our needs. The hotel itself is very cozy, with a pleasant scent that made the atmosphere even more relaxing and enjoyable. The food was also excellent—every meal we had was delicious and well-prepared. It definitely added to the overall great experience. We would especially like to commend one staff member ALDI RUSTANDI who stood out during our stay. He was exceptionally helpful, polite, and went above and beyond to assist us. His kindness and professionalism truly made a difference and made our stay even more memorable. Thank you to the entire team for such a lovely experience. We would gladly stay here again and highly recommend this hotel to others.

The services of staff so nice, the reception also open 24hours. I love this place so peaceful and really enjoy the nature. The things that i don't like and a bit disappointed them not provide iron. Can i suggest to your place please provide iron for women that's importance. If you can't apply for every room just provide one at lobby. Thank youuu!

No complaints throughout my stay. Room was clean, complete amenities and even provided non slip mat and extra slippers as requested. Queued for a while to check in tho. Fully quipped gym. Breakfast at semeja had good variety. Took a while for jamu to be fully refilled though. Had dinner at monomono, yummy and value for money dinner set and wonderful attentive service by Ramdan who made the visit extra special. Would love to return someday.

strategic location, near a lot of delicious food from early morning untill midnight. suitable for families and couple who love to eat

This hotel in the Dago area has a bathtub in every room. The view from the Grand Deluxe room type is excellent, and the staff are friendly. The swimming pool is warm, but only lukewarm. For breakfast, there aren't enough varieties for a 4-star hotel, and the taste still needs a lot of improvement. The donuts, though, are delicious! Hopefully, next time I return, the breakfast will have more variety and better flavor.

It’s been an amazing stay! It’s our first time here and we truly enjoyed it. The hospitality of all the staff has been wonderful. The security, front office, and housekeeping teams are all very helpful, always smiling and showing great kindness. Keep up the great work! The location is perfect, and the amenities are very complete for a 3-star hotel. We had a great experience.

I had an absolutely fantastic stay at The Botanica Sanctuary. Nestled in the refreshing mountain air, it provided the perfect, peaceful escape from the city. My room was beautifully designed and spotless, but the real highlight was the exceptional hospitality from the staff, who went out of their way to make me feel welcome. Between the stunning rooftop pool and the delicious breakfast spread, it was a truly luxurious getaway that I highly recommend

This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.

I chose this hotel during my trip and was pleasantly surprised by the comfort and peace of mind it offered. Tucked away from the hustle and bustle, the environment is quiet and pleasant. The room was clean and cozy, with a simple yet elegant setup that instantly helped me relax. The meticulous cleaning, thoughtful basic amenities, and warm, attentive service all helped melt away my travel fatigue. The excellent location combined with the comfortable living environment made every short stay incredibly pleasant. It's definitely a great place to stop and rest during your travels.

This was my fourth visit to the hotel (twice for work events and twice with family), but this time I booked through an app, and unfortunately, we encountered several disappointing issues. Firstly, the app did not provide information that the swimming pool would be closed from 1 PM to 6 AM. Although we were allowed to use the children's pool, it would have been uncomfortable for the kids to swim among people decorating for a party, so we decided against it, much to their disappointment. Secondly, the room was advertised for four guests, but amenities were only provided for two; however, after we informed the staff, the missing items were promptly delivered to our room. Thirdly, the app stated breakfast for four guests, but only two were initially accommodated. Again, we had to complain, and this was quickly rectified. Lastly, the room description on the app mentioned a city view, which our assigned room lacked. Furthermore, we found dead cockroaches and other insects, which were immediately cleaned after we reported them. I usually book two connecting rooms, but this time I wanted to try a different room type, which turned out to be somewhat less satisfying. Despite these issues, the hotel's facilities are truly outstanding – absolutely fantastic! The breakfast was delicious with a wide variety of choices. The views and photo opportunities are superb, and the staff were very friendly, even helping us take pictures at some of the best spots. Thank you, GH Universal. I hope the points I've raised can be addressed for future improvements.