Romantic Hotels in Ontario, Canada

It's hard to rate this hotel. First of all, the location is excellent, perfect for panoramic views of the waterfall from your room. However, there was a power outage during my stay, which meant the elevators were out of service. Hauling luggage up the stairs was a bit of a nightmare. Also, perhaps because it's accommodation near a tourist attraction, they tend to charge some self-imposed fees, so guests should be aware of that. On the bright side, Trip.com was very responsible in helping to resolve the issues, definitely providing an extra layer of protection compared to booking directly on the official website.

Very nice view, worth for booking. Hotel staff very nice, I arrived by uber but my son lost a handbag, so I ran out to see, and a receptionist lady also ran out for help, she is super helpful to help me to contact the driver, even we cannot reach out the driver, and when I checked in the counter, another super nice receptionist lady explained very detail to me for how to contact the drivers again or report police etc, both 2 receptionist ladies are super super nice and helpful and professional. The last one is the manager and we lost another backpack and wonder it was lost in hotel, he spend long time to look for me and review cctv few times for me, they all are very kind hearted and helpful when you have problems. Really appreciated and touched. Room was a bit old but everything looks good, room service food also good.