Posted on Sep 9, 2025|Suite with Mountain View
JM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
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Price per night fromTHB 2,491
Posted on May 29, 2026|Deluxe King Room
Aventwn
A top-notch 5-star hotel in the city center with attentive service and spacious, comfortable rooms. The higher floors offer mountain views. The breakfast selection is incredibly diverse, and the pool is fantastic. A must-stay hotel when visiting Sapa.
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Price per night fromTHB 3,575
Posted on Jun 16, 2026
Kimberly lizanoIf there were 10 stars, that's what I would give. It's so beautiful and the staff here are so kind. You can't say anything bad, even the transportation people are super nice. Highest quality recommendation! I will come back to you. Special mention, Ms Mai. You look so pretty, kind person! See you around!
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Price per night fromTHB 1,183
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night fromTHB 1,248
Posted on Jun 26, 2025|Executive One Bedroom Villa On The Rock
hakiefEverything was amazing from check-in to buggy to service to cleanliness to breakfast to view.
The only letdown was the water pressure in the toilet. It's the irritatingly WEAKEST shower head I've ever experienced. Same goes for the bath tub which I wanted to use but gave up when only half the tub was filled after 30min. Speechless for such a price and beautiful bathroom that failed in its main purpose.
Maybe I'm unlucky maybe it's only this particular villa I ain't sure.
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Price per night fromTHB 9,582
Posted on Feb 22, 2026
Anonymous User
Basically, everything was pretty good. However, because it's new, the guest service seems rather lackluster. I felt the staff weren't up to par, and the areas weren't optimized for functionality. Despite being a 5-star resort, I think it's currently only considered a 4-star domestic resort. Even my room didn't have bath salts when I checked in, so the housekeeping process needs improvement. The check-out process was also quite slow. I hope the resort improves and develops better in the future.
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Price per night fromTHB 5,650
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
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Price per night fromTHB 4,070
Posted on Jul 2, 2026
Saveliy40The hotel is great - clean, with good staff. There's an outdoor pool with a beautiful view of the house, but it's cold (it's a shame it's not heated). There's also an indoor one, which is warm. The view from the pool is lovely, but we often had clouds and fog. The location is central and very convenient. The staff are very attentive and polite. Breakfast is super - the banana pancakes are the best! I recommend this hotel.
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Price per night fromTHB 1,812
Posted on Jun 13, 2025
QanQ
Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.
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Price per night fromTHB 3,248
Posted on May 31, 2026
Guest User⭐⭐⭐⭐⭐
We had a wonderful stay at Pistachio Hotel Sapa. The hotel is beautiful, modern, and very clean. The room was comfortable, and the highlight of our stay was definitely the swimming pool, which offers a breathtaking view of the surrounding mountains.
Sapa itself is a destination that is truly worth visiting. The weather is cool and refreshing, and the scenery is absolutely stunning. We enjoyed visiting Cat Cat Village and Fansipan, both of which were beautiful and memorable experiences. The fresh mountain air, amazing landscapes, and peaceful atmosphere made our trip very enjoyable.
One small issue was that there appeared to be construction work taking place nearby, possibly for new hotels or shops. During the daytime, especially around noon, the noise could be quite loud, making it difficult to take an afternoon nap. However, this was a minor inconvenience compared to the overall positive experience.
Overall, we had a fantastic stay and would highly recommend Pistachio Hotel Sapa as well as Sapa itself to anyone planning a trip to Vietnam. The beautiful views, pleasant climate, and excellent hotel facilities made this a memorable holiday.
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Price per night fromTHB 2,382