Enjoyable moment at royale chulan seremban. Booking for my daughter birthday celebration and very thankful to the management who did the best to fulfill guest requirements. We will continue supporting royale chulan hotel or resort.
We booked 3-bedroom pool terrace and stayed at this resort for 3 days / 2 nights. Overall, it was a very pleasant experience. Everyone in our group was happy with the stay, especially the kids.
The room was clean, spacious, and comfortable, which made our time there very relaxing. The environment was peaceful and suitable for families.
The only downside was that the hotel is not very wheelchair-friendly. We had to take a longer route each time to access our room, which was a bit inconvenient. Hopefully, the management can consider improving accessibility in the future.
Overall, it was still a lovely stay, and we enjoyed our time.
I stayed at the hotel yesterday and would like to share some feedback regarding my experience. The room was generally comfortable, although the furniture appeared quite old and could use some refurbishment. The bedding was good; however, the pillows were less comfortable than expected.
I also noticed the presence of many small black ants inside the room, which should be addressed to maintain cleanliness and comfort.
On a positive note, the food served was tasty and the prices were very reasonable. The swimming pool area was enjoyable for both adults and children. However, the kids’ room was rather simple and could be made more engaging or well-equipped for young guests.
Overall, the stay was pleasant, but with some improvements in room maintenance and amenities, the experience could be greatly enhanced.
Well the resort was located strategically in front of the beach and many nearby eateries. Room was clean and newly renovated but bathroom start to get some mold. More attention need to be taken care off. Especially some of the rooms lights are out of order. Front desk staff are friendly but lack of rooms information. Please keep up with the good work. Breakfast staff were are also friendly but was not seen attending the buffet spread promptly. were hiding in the kitchen most of the time. Staff not to be blamed but top management ways of manage. Hope management will trained their staff and take care of their well being. Summary, great place for affordable price.
Friendly and polite front desk staff.
Quiet ambience for relaxing vacation.
The room could be improved as there are quite some insects and ants on the desk and even the bed.
Looking forward once the hotel renovation is done next year.
Its a great family getaway and has been for several stay before at this hotel.The booking and check in were smoothly done and service was fast and friendly. We like the variety of facilities such as game room, large swimming pool, private beach, f&b and live show.The family room was big with 1 king bed, 1 double decker and 1 corner seating.We had so much fun here and plan to have a future stay here.
Check in was smooth. Although they did ask for cash deposit,which I was unaware of. At my end, i should have prepared some cash. But I have been cashless for long time. Reception allowed us to check in, despite zero deposit.
The kids enjoyed the pool throughout our stay. We hardly left our room.
The first night was scary though due to Senyar Storm. We were hardly able to sleep. The big trees, the long lamp post were swaying. Our floats flew around in the pool. The next day we saw the destruction the Storm caused and we were relieved we were all ok. The rest of the nights,it was beautiful weather.
The pool was in need of repairs. The metal cover of the filter came off. The pool bed was sharp. Kids had a few cuts on their feets. The shower area beside the pool need a good washing too.
Would prefer if there is a hanging rail for us to dry our swimming clothes.
I recently stayed at a 3-bedroom apartment and was genuinely impressed by how spacious and comfortable it was — perfect for families or groups seeking both space and privacy. One of the best parts is its prime location, just a short walking distance to the beach, which made morning strolls and evening sunsets effortlessly enjoyable.
The hotel also offers excellent recreational facilities, including pools with fun water slides that my kids absolutely loved. Another plus point is the abundance of eateries right outside the hotel, offering a wide variety of local and international food options.
However, one area that could be improved is the lighting in the apartment. The lights were quite dim at night, especially in the hall. A single white fluorescent light would make a big difference and enhance the comfort of the space.
Overall, it’s a great place to stay — convenient, family-friendly, and ideally located. I’d definitely return, especially if the lighting issue is addressed.
The location is good. One negative is the 1st room we checked in had the following problems:
1. No proper housekeeping - hairs in bathtub and under bed
2. TV not working
The hotel did arranged a replacement room pretty fast though. The hotel is relatively old.
I think i wasn't given the Superior Room as depicted when i made the reservation. But somehow i didn't make a fuss as the room was still spacious & comfortable, and i was given a room early at 1pm & was just staying for 1 night. The location was good, close to eateries & amenities, and walkable to the public beach.
Breakfast was so so & held in a temporary function room as the Coffee House was undergoing a renovation. But they started serving only at 7.45am even though the official time was 7.00am.
Overall, a satisfactory stay.
Good
353 reviews
7.7/10
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8.3/10
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CCharmedIts a great family getaway and has been for several stay before at this hotel.The booking and check in were smoothly done and service was fast and friendly. We like the variety of facilities such as game room, large swimming pool, private beach, f&b and live show.The family room was big with 1 king bed, 1 double decker and 1 corner seating.We had so much fun here and plan to have a future stay here.
NNurulmukhtarrI recently stayed at a 3-bedroom apartment and was genuinely impressed by how spacious and comfortable it was — perfect for families or groups seeking both space and privacy. One of the best parts is its prime location, just a short walking distance to the beach, which made morning strolls and evening sunsets effortlessly enjoyable.
The hotel also offers excellent recreational facilities, including pools with fun water slides that my kids absolutely loved. Another plus point is the abundance of eateries right outside the hotel, offering a wide variety of local and international food options.
However, one area that could be improved is the lighting in the apartment. The lights were quite dim at night, especially in the hall. A single white fluorescent light would make a big difference and enhance the comfort of the space.
Overall, it’s a great place to stay — convenient, family-friendly, and ideally located. I’d definitely return, especially if the lighting issue is addressed.
AAnonymous UserGrand interior, lobby gives a feeling of high class.
Front counter staff abit not friendly, rude, and impatient, but helpful, could be having a bad day.
Water heater for shower need to wait more than 5 minutes of running water before its usable. Towel quite rough, will cause pain if you rub too hard, one of the towels got yellow stains
Toilet dry-wet segment is very well done.
Parking is very very dark without any light at night.
MMs TohThe staff were all very welcoming and helpful. The breakfast was great with many varieties. Check in and out was quick and fast. My family had a relaxing stay there. It was not easy to get a taxi/grab there. If you are not driving, it is better to settle your meals in the hotel restaurants. GrabFood deliveries will be blocked by security so hotel guest need to walk a long way out to get their food.
GGuest UserThe location is good. One negative is the 1st room we checked in had the following problems:
1. No proper housekeeping - hairs in bathtub and under bed
2. TV not working
The hotel did arranged a replacement room pretty fast though. The hotel is relatively old.
RroadtripperCheck in was smooth. Although they did ask for cash deposit,which I was unaware of. At my end, i should have prepared some cash. But I have been cashless for long time. Reception allowed us to check in, despite zero deposit.
The kids enjoyed the pool throughout our stay. We hardly left our room.
The first night was scary though due to Senyar Storm. We were hardly able to sleep. The big trees, the long lamp post were swaying. Our floats flew around in the pool. The next day we saw the destruction the Storm caused and we were relieved we were all ok. The rest of the nights,it was beautiful weather.
The pool was in need of repairs. The metal cover of the filter came off. The pool bed was sharp. Kids had a few cuts on their feets. The shower area beside the pool need a good washing too.
Would prefer if there is a hanging rail for us to dry our swimming clothes.
AAkmal J.I stayed at the hotel yesterday and would like to share some feedback regarding my experience. The room was generally comfortable, although the furniture appeared quite old and could use some refurbishment. The bedding was good; however, the pillows were less comfortable than expected.
I also noticed the presence of many small black ants inside the room, which should be addressed to maintain cleanliness and comfort.
On a positive note, the food served was tasty and the prices were very reasonable. The swimming pool area was enjoyable for both adults and children. However, the kids’ room was rather simple and could be made more engaging or well-equipped for young guests.
Overall, the stay was pleasant, but with some improvements in room maintenance and amenities, the experience could be greatly enhanced.
ZZainalfI think i wasn't given the Superior Room as depicted when i made the reservation. But somehow i didn't make a fuss as the room was still spacious & comfortable, and i was given a room early at 1pm & was just staying for 1 night. The location was good, close to eateries & amenities, and walkable to the public beach.
Breakfast was so so & held in a temporary function room as the Coffee House was undergoing a renovation. But they started serving only at 7.45am even though the official time was 7.00am.
Overall, a satisfactory stay.
GGuest UserCan this hotel see if I write in Chinese? I probably won't go there again. There is no air-conditioning, no matter how beautiful the environment is, it cannot withstand the lack of air-conditioning. After all, we are not on the top of the mountain but in the mountains. It is really fatal to have no air conditioning.
AAnonymous UserFacilities of the house is tip top. The weakness is parking space where customers need to park beside of the building. which is far away from the lobby.
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