I had a great experience with friendly staff. However, due to construction at the main entrance, the check-in counter has been moved to a side door. I stayed on the first floor (actually the second floor), and the first thing I noticed when the elevator doors opened was the overwhelming smell of cigarettes in the hallway. Since it's difficult to eliminate the smell with individual rooms, it would be helpful if they provided a non-smoking floor on each floor. Breakfast was delicious, though I didn't have time to fully enjoy it. However, instead of providing black coffee, they provided a bag of mixed coffee.
Facilities: Complete, standard international brand five-star hotel. I heard from friends that it was previously managed by Pullman.
Hygiene: Up to standard, clean, no odor.
Environment: Good location, good security, commercial area at the door, convenient for shopping.
Service: Enthusiastic, timely response, the most satisfactory hotel to stay in when I went on a business trip to Mandalay.
Very convenient and safe. You can directly book various activities at the front desk. The hot water supply is quite stable (though the maximum temperature isn't super high). There's someone sleeping by the entrance at night, which makes you feel pretty secure.
I didn't expect the Samsung hotel rooms to be equipped with bathtubs, and the pool and gym environment was also very good. The room is very spacious and the service is very detailed. The hotel is said to have opened last year. The facilities are newer than other hotels in Mandalay. It feels that it has reached the 4-star standard and will choose next time.
I stayed at Holidays Pier Hotel for 2 days during my business trip on November 2025 . The room was beautifully and clean. The location was perfect with city view. The staff went above and beyond to ensure we had a comfortable stay. However, the air conditioning in our room was a bit noisy. Overall, it was a delightful experience.
The location isn't close to shops and restaurants but the view nearby is breathtaking. Riding an e-bike around by myself is one of the best travel experiences I have ever had.
The room is beautiful and perfectly decorated, very friendly staff but some facilities are a bit old. The shower doesn't have hot water sometimes.
Breakfast is very good but the restaurant is a bit pricy and not very tasty, not recommended.
Don't expect anything from the local Five Star News. The hotel's facilities and decoration are similar to those of ordinary hotels. When checking in, the floor is not air-conditioned and it is very stuffy. The check-in process is also a long time and it feels that the management is chaotic. The breakfast is hardly delicious. The only thing that is commendable is that the high-rise view is very good, overlooking the city, after all, it is almost the tallest building in Mandalay.
Excellent staff and nice simple spa. Restaurant average and expensive but breakfast is good. Grounds beautiful but not well maintained, pool is rarely cleaned and garbage never removed. Overall a nice hotel but for the price, a bit more is expected!
The room is ok, slightly smaller. The bath water is large. The hotel is OK. Breakfast is on the top floor and the scenery is good. Parking is convenient and has its own parking lot. The front desk brother and the waiter communicate no problem. The price/performance ratio is OK.
A luxurious resort right on the banks of the Irrawaddy. Beautiful, well-maintained grounds, a large and clean pool, soft lawns, and helpful staff. Excellent and inexpensive spa. Downsides: breakfasts are weak. The Sakura rooms we stayed in were very modest, though clean, with old towels and peeling plaster. 5 for the grounds, 3 for the rooms and breakfast.
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42 reviews
9.3/10
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HHATEOFFICIALThe location isn't close to shops and restaurants but the view nearby is breathtaking. Riding an e-bike around by myself is one of the best travel experiences I have ever had.
The room is beautiful and perfectly decorated, very friendly staff but some facilities are a bit old. The shower doesn't have hot water sometimes.
Breakfast is very good but the restaurant is a bit pricy and not very tasty, not recommended.
GGuest UserExcellent staff and nice simple spa. Restaurant average and expensive but breakfast is good. Grounds beautiful but not well maintained, pool is rarely cleaned and garbage never removed. Overall a nice hotel but for the price, a bit more is expected!
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