Hotels With Pools in Wakayama Prefecture, Japan

A very good experience. The house is very clean and can accommodate 6 people. But the house agent can explain clearly where to get the house key, but the email instructions are unclear. Otherwise very good.

The hotel's location is superb. From the room and the hot spring, you can see Hangqiao Rock. Soaking in the hot spring while watching the sunrise over the Pacific in the morning, and enjoying the starry sky at night, was a truly wonderful experience. The hotel's breakfast and dinner were of good quality, and they provided a shuttle service to and from the train station. My only dissatisfaction was that the Ctrip confirmation stated that all three meals were included, but the hotel only provided two, which didn't match my Ctrip order.

Facilities: Typical Marriott standard. I specifically booked a Japanese-Western style room to experience it, and indeed, the combination was a bit 'unusual'. The good thing is the tatami area can be used to store a lot of items! Cleanliness: Tidy and clean. Environment: Although many people complain about the 'hill' issue, since we took taxis up and down, I didn't feel the need to complain much. Walking up and down the slope without luggage can indeed be a bit tiring, but I just took it as exercise (I can understand other reviewers' complaints). Service: Very good! We arrived at Shirahama Station around 8 PM, and there were no buses, so we had to wait for a taxi. It was raining and snowing, and no taxi came for a long time, leaving us shivering from the cold… I called the hotel to ask if they could pick us up, and the lady at the front desk quickly arranged for a colleague to pick us up from the station! I'm very grateful for their 'help in time of need'! (No charge) Also, the front desk reception, breakfast guidance, and greetings were all very warm and friendly 👍 A good stay overall!

This hotel definitely deserves a 5-star rating; it pretty much met all my expectations for this vacation. Make sure to book a sea-facing room! The rooms are quite spacious, and they offer futon-laying service. When you open the window, you're directly overlooking the sea. Be aware that some room types might have the parking lot obstructing the view, so it's not a completely unobstructed oceanfront view. The best part of the hotel is undoubtedly the hot springs, which span three or four levels. The lowest level is open-air, allowing you to experience soaking in the water while gazing out at the Pacific Ocean in the morning. The hot springs were absolutely the highlight of our trip, incredibly comfortable and relaxing, so much so that we spontaneously extended our stay by an extra night. The dinner included with the room booking was just okay, but breakfast was decent. There are several restaurants within a 10-minute walk, so you don't necessarily need to book dinner with your room. The facilities are comprehensive, including billiards, KTV, and a bar.

The rooms are spacious, but the hotel is quite old, so the facilities are outdated. However, because there are indoor and outdoor hot springs, many locals stay there on weekends, and the lobby bar offers complimentary snacks and drinks, making it good value overall. However, the hotel's location is remote, and there aren't many restaurants nearby, making it very inconvenient if you're not traveling by car.

We had a lovely 6-day stay at Shiraraso Grand Hotel with breakfast and dinner included. What stood out most was the personal touch in everything—something you rarely find in chain hotels. Every staff member works well as a team to ensure guests are comfortable, and we appreciated that throughout our stay. Our room was meticulously cleaned each day. The view was spectulae. We had good sleep because of the comfortable beds and pillow. The hot bath was a nice bonus, and we also enjoyed the free wine events. The buffet breakfast and dinner were genuinely impressive. Over six nights, the chef prepared nearly 10 courses each evening with almost no repetition. We truly appreciated the variety and effort. They accommodated our special request of replacing the sashimi dishes to cooked food. A special thank you to Mr. T. FUKUSHIMA. Due to my own mistake, I had booked a room with futon beds that we wouldn't have been able to use. He arranged a room upgrade for us (with a reasonable fee) and looked after us during our entire trip. His kindness and helpfulness made a real difference. Also, thank you to Miss S. OZAWA, who helped us with a few personal requests to ensure we enjoyed our stay. All the staff were polite and helpful throughout. We left feeling very well taken care of.

The surrounding facilities were a bit far, but the hotel itself was luxurious and I felt like a trip. It was good that there was a large bath.

We booked a twin room in a Western-style house for our wedding anniversary, and they gave us a fantastic spot with a great view. They also gifted us two cute coasters. The location is super convenient, close to everything. I'm not sure about the onsen, but my husband said it was excellent. I was very satisfied with the room; every detail was well thought out. The Chinese-speaking staff member was also very lovely. It's just a small road away from Shirarahama Beach, making transportation easy. The breakfast was a decent buffet as well. The only thing that was a bit disappointing was at checkout. It was drizzling, and the staff actually made us drag our own luggage to the bus without offering help or even an umbrella. This really felt like a big disconnect from what you'd expect from a well-established brand like Sanrakuso and Japanese service in general.

The two-story building has an independent hot spring outdoors, which is very private. The room is fully equipped with Japanese tatami that can accommodate six people. Parking is convenient in front of the door, and you can barbecue in front of the door at night. It is very quiet.

The view is stunning, but taking the bus to Oura Station means you have to drag your suitcases up a bit, or catch the 6:00 PM shuttle bus from Shirahama Station. It's worth checking the shuttle bus schedule beforehand; the last one seems to be around 5:00 PM. The bathroom facilities are a bit dated, but the other services are good. With fewer Chinese tourists, it's mostly Japanese families with children. The indoor pool is a bit small, mostly occupied by the children. The breakfast was okay and filling, a typical hotel buffet, but they do offer mentaiko and tuna. On the way back, the hotel booked a taxi to the airport, which took 10 minutes. It's a bit far from Shirarahama, Senjojiki, and Sandanbeki, so it's best to get a timetable and have change ready if you're taking the bus.