Hotels With Pools in West Sumatra, Indonesia

Check in was smooth but could do with giving more information about the hotel. During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo. I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.

The room was spacious and clean, perfect for a family stay. The hotel staff were truly exceptional, offering superb service from the moment we arrived until we departed, even assisting us with our luggage right to our car.

Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.

Superb! Comfortable and friendly, highly recommended for family travel.

Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed. However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.

Everything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.

My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.

This hotel bedroom was nice & clean but the bathroom was a bit tired and grubby. The rest of the hotel was very good in terms of breakfast choice & quality and the staff service was very good.

Wise location, comfortable bed, average room size. The room has nice view (upper floor) - sunset or sunrise. The hotel has a very nice view roof top restaurant.

The room comes with a bath tub (the shower is within the bath tub). However, there is no curtain blocking the bathtub and the dry area so i found it a bit messy with water all over the floor. Breakfast is basic