Stayed here as we were attending a wedding at the registry office (opposite). Found the check-in staff to be very friendly and efficient. Only one elevator was functioning during our stay. Had booked a double room but was initially allocated a twin, this issue was resolved immediately and without any fuss. Rooms were small but contained all you needed, however as they all had a connecting door there was an issue with people talking in the next-door room late at night and during the afternoon. Buffet breakfast was pretty standard ”luke warm” stuff made worse by a lack of marmalade.
There was no hot water across the hotel when we arrived. They didn't tell us in check-in and said there was a sign instead. They didn't bother to use initiative and keep gym pool shower changing rooms available instead, as they needed member of staff to be present !! Not well organised during this incident.
The pool, sauna and facilities are APPALLING and in bad state and needs urgent updating. Full of kids ruling the pool & jacuzzi and staff members don't care. Hygiene is not a top Priority .
Location is easy accessible by car off motorway. Many small takeaway and restaurants near by.
Lovely room, bed was amazing. Food was superb. Staff were fantastic. Leisure pool could do with a re fresh and our room was freezing cold. The heating kept switching itself off. Room 244. Would stay again but in the Warmer months.
Booked here through trip.com for twin room. Arrived at hotel who said been booked as king room. Were very helpful and changed room and put single bed in with double as no twins left. Receptionist stated frequently have this issue with agents booking hotel.
Issue resolved easily. Staff friendly and helpful. Room clean, beds comfy. Great location for NEC, BP PULSE LIVE AND AIRPORT.
Modern decor, really beautiful bathroom. I stayed in December and the only complaint I had was it was a little bit cold. Really friendly staff, really comfortable bed, good location. Also the bar/grill/gym has a lot of footfall so it felt more alive, if that’s what you’re into. There is even a Starbucks. Tesco round the corner, a Burger King and KFC right across from the hotel too.
Really good mid-range stay. The hotel’s a decent size with very reasonable rates. My room was clean, spacious, and quiet, with reliable Wi-Fi and a perfectly fine bathroom. The location’s ideal — right next to the big shopping centre. Can’t ask for much more from a mid-range hotel.
Hotel was in great location for conference at millennium point. Easy access to city but nicely located in slightly quieter spot in Aston university campus. Room was nice and even could have a range of pillows . Bathroom nice , with good fluffy towels . I did think the products were likely watered down and the loo roll was the brown scratchy sort . I was on the second floor and only real complaint was that from 7am the main door slams, it’s like one of those sound cannons waking you up.
Maybe a quiet shut be an easy fix.
Otherwise the staff are all really polite and helpful. Free swim/ gym pass for the university pool is a real nice touch. All in all excellent . But a soft close on that door would be amazing .
Best swimming pool in Conventry, extra £5 per day per visitor, so I didn’t join. Self-check in, no service. Pub and Starbucks downstairs, Friday 4pm onwards free car park until Sunday. Weekday parking fee applies.
Very Good
111 reviews
8.2/10
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per night
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8,6/10
Very Good
Fabulous hotel, great amenities - jacuzzi and sauna were all wonderful! Lovely canal view!
Really good mid-range stay. The hotel’s a decent size with very reasonable rates. My room was clean, spacious, and quiet, with reliable Wi-Fi and a perfectly fine bathroom. The location’s ideal — right next to the big shopping centre. Can’t ask for much more from a mid-range hotel.
It was an amazing experience we got free stuff for the kids which was a colouring book set and a free voucher for snacks.The room was clean, the breakfast was absolutely delicious and the pool and the jacuzzi was comfortable.The staff were also very nice,kind and respectful.
The room was like any other village hotel so got what we expected. We had room service and even though the food was a little pricey the service was prompt and without any issues. The hotel was busy and had small signs of wear like pos hanging off the stairs it just needed a little attention to detail. Restaurant staff seemed nice but needed a little someone on the floor leading the shift as there was a feel things they had to keep going off to find out etc. Overall it was not a bad trip and having worked and stayed and village it was one of the better experiences I’ve had.
The hotel is conveniently located (on the way from London to Birmingham) and we found the staff to all be very friendly and helpful. The rooms were clean and the beds comfortable. And we had a really good breakfast too. My only slight criticism is that we didn't get our Doubletree warm cookie on arrival - but we check-in after midnight! We would definitely stay again.
The place is absolutely amazing! Do not forget your swimsuit like me because the pool was looking great! The bedroom was clean and spacious as well as the bathroom!
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