Hotels With Pools in Cumbria, United Kingdom

Swimming pool still not open at the hotel. Smelt like done one had been smoking in the bathroom prior to our stay.

The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.

The hotel is located on a hillside in the Lake District. It's a manor-style hotel with a beautiful exterior, a garden, and a large lawn. The setting is stunning. We originally booked a Classic Twin Room, but since we wanted to enjoy the beautiful surroundings, we paid extra for a Club Twin Room based on the pictures. We were very excited, but upon arriving we were disappointed. The elevator only goes up to the first floor (the second floor in China), but our room was on the second. We had to ask the Ctrip taxi driver to help us carry our luggage. Then, upon entering, we discovered it was completely different from the pictures and even worse than the Classic Twin Room we originally booked. There was a sofa but no coffee table, desk, or chair. We contacted the front desk, but the staff was multitasking and busy serving the restaurant, so every time we tried to get through, we had to ring the bell and wait. They denied any mistake, insisting it was a mistake in the Ctrip pictures. They gave us a Club Twin Room, and there were no other rooms available. So, we had no choice but to check in. It was the worst night of our 16-night trip. Thankfully, Ctrip later intervened and refunded the price difference and provided compensation. We are very satisfied with Ctrip's handling of the situation.

I booked a room for 3 people, on the top floor, the room size is okay, there is room for luggage. The facilities are new and the mattresses are comfortable. The landlord is very enthusiastic, and my son chatted with him very happily. I must give him a good comment. Breakfast is also very good, with a set of bread, bacon, omelette per person, yogurt and fruit buffet. The hotel is located in the middle of the railway station and the pier, and there is a 599 bus stop at the door. When I arrived, I felt that it was a long way from the train station, but after getting familiar with it, I thought it was okay.

Overall, it's pretty good. The decor has a bit of an American style, giving it a warm and cozy feel. The view from the window is lovely, offering a direct look at the lake. The hotel restaurant is right downstairs, and we saw many foreigners sitting there enjoying drinks. The town itself is small; you can explore most of it within a 15-minute walk, which is very convenient. There's no mini-fridge in the room, but you can ask the front desk for ice, and they'll provide a large bucket.

The biggest advantage is that it is close to the station. If you arrive late at night, you can get there in a few steps after getting off the train. The room is OK. There is a big supermarket at the station

Upon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’. Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel. Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views.

It happened to be a wedding when I went there. The lobby was full of enthusiastic and cheerful foreigners. There was a dog on duty at the front desk, and it was very well behaved. If you bring children, you need to pay an additional 30 yuan per dog. This, uh... it would be good without this fee. The free buffet breakfast on the second day was good. After ordering coffee, the waiter brought it. There was self-service milk and drinking water in the corridor. Parking is free, and the parking lot is quite large. Basically, you don’t have to worry about having no place, because even if the wedding was full of people the day before, there are still a few parking spaces. Although it is gloomy, rainy, windy and snowy every day in the UK, we saw the long-lost starry sky here.

The Macdonald Old England Hotel is well situated, being just a stones throw from the lakeside and the shops in Bowness. The staff are friendly and obliging and the service matches their attitude. The breakfasts are fine, although the staff can sometimes be a bit slow in replenishing the tureens. We did not use the Spa, so we cannot comment on that. Overall, we found the hotel to have all the facilities that we were lookling for and we would be happy to stay there again.