At first glance, the hotel resembles a castle, but the facilities have been renovated and are very clean. The breakfast was delicious, with salads, fruit, and croissants, and there was even a Nesporesso coffee machine. The building itself is complex, requiring two elevator changes to get to the room, but once you get used to it, it wasn't a problem. The location was also great, as the elevator to the city of Toledo was also nearby.
The hotel is in a great location, but it's not in the old town. It's on the hill opposite the old town, so you can overlook the old town, the church and the castle. The sunset is very beautiful. You must stay at this hotel when you go to Toledo. Check in at 15:00. If you arrive early, you can only send your luggage and go to the old town. There are shuttle buses to the old town, or you can walk. It will take about an hour to walk.
1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock.
2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion.
3. There is no complementary water. If you need water, you have to go get it from the cafeteria.
4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.
The hotel has a parking lot and free charging. The environment is very good👍 but the location is a bit far away. The surrounding scenery is beautiful. The service staff can understand English and the service is good.
The hotel is very quiet, the town is not big, there is a Don Quixote Museum not far from the next, Zhou Zhou is not far from the supermarket, the Unicom room is especially convenient for the family, impressed
The room is a bit small, and the sound insulation is not very good, it may be a very old house!
Breakfast is not self-service, you need to communicate with the waiter, it is more difficult!
The location is not bad, in the back of the ancient city, it is very convenient to have a bus!
The front desk is good and welcoming
When we arrived, the room was ready. At the reception they were very kind offering us breakfast for the next day, and what to say about the room, it was great, it had a lot of space and the mattress was very comfortable.
We didn't use the hotel car park but right in front of the hotel there are many places to park and we had no difficulty finding it.
A success, we will definitely return!
Great
86 reviews
9.0/10
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TRY 2,495
per night
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8.6/10
Very Good
OOliver LaoThe hotel has a parking lot and free charging. The environment is very good👍 but the location is a bit far away. The surrounding scenery is beautiful. The service staff can understand English and the service is good.
GGuest UserWe were surprised to encounter major renovation to the front terrace which reduced the car parking availability and created a lot of white/grey dust best to avoid the terrace area altogether but pack a clothes brush anyway as there are none in the room. Garage parking is advertised in Reception as €25/day but due to reduced free parking there was no charge. All staff are very obliging and professional and appear pleased to ensure your time there is enjoyable. The building has been repurposed over the decades but as a hotel it is both dignified and comfortable. A vending machine dispensing bottles of water would be useful. During the 2 night stay we took breakfast lunch and dinner and whilst the food is not great it is good.
Parador de Cuenca is a great example of the brand but as we are only a few into their Spanish estate and with another 88 to visit we sadly don't have time to return.
MMiansechaohongThe hotel is located on the hillside, the view is very wide, the whole Toledo scenery is in the eyes, the room is large and clean, the fly in the ointment is that the sound of the refrigerator and air conditioner is too noisy
NNoel Carpio1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock.
2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion.
3. There is no complementary water. If you need water, you have to go get it from the cafeteria.
4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.
GGuest UserLove this hotel. Definitely will come back for longer stay if ever come to Toledo again. From photos I thought it was nice but when we got there, except check in a bit busy wait for like 15 mins, the room n decor of hotel was stunning! Size of room is huge, free parking. We took a bottle from the minibar n wanted to pay when checking out, the staff said no problem no need to pay, just a little gesture makes an excellent impression.
GGuest UserThe hotel is in a great location, but it's not in the old town. It's on the hill opposite the old town, so you can overlook the old town, the church and the castle. The sunset is very beautiful. You must stay at this hotel when you go to Toledo. Check in at 15:00. If you arrive early, you can only send your luggage and go to the old town. There are shuttle buses to the old town, or you can walk. It will take about an hour to walk.
GGuest UserGenerally the stay was great. However the actual room was not the same as what was shown in the picture. It’s actually much smaller with much smaller balcony. We were quite displeased about it. Nonetheless the stay was good
AAnni43Staff is extremely nice. The restaurant downstairs is good. The room was clean but we can clearly hear the neighbours snoring like if they were in the room...
GGuest UserThe location is a little bit off, and it takes ten minutes to go out to the bustling place on the street. The facilities and sanitation services are quite good. There are many choices for breakfast buffet, but there is no change every day. The Chinese are hard to eat.
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