Hotels With Pools in Heilongjiang, China

The location is quite convenient, and all the staff are well-trained. From the bellhop who helped with luggage at the door, to the front desk, housekeepers, and restaurant staff, everyone was very friendly and kind. The room itself felt like a palace with an exotic flair. I loved the sensor lights from the bedside to the vanity; it meant I didn't have to turn on the main lights when going to the restroom at night. Even during peak season, it was well worth the price. Harbin is so cold that outdoor activities are limited each day, so choosing a comfortable hotel is key. I hope they continue to improve and wish them great success in their business. I'd love to stay here again if I get the chance.

This hotel is really fantastic. It is clean, the staff are friendly and helpful and the location is absolutely perfect -- close to places to eat, shop and close to the pedestrian street. The room is lovely, with mini bar, a little couch, a tub and its clean and lovely. The staff brought and left me snacks, and brought me delicious fruit. Plus I found the people of Mudanjiang to be really friendly and lovely as I walked around the city.

I have to give a huge shout-out to Manager Xiao Jing at the Shangri-La Hotel Harbin! From check-in inquiries to responding to our needs, she was incredibly patient and meticulous, professional yet genuinely caring. She really made our entire trip feel warm and wonderful – truly amazing! We were traveling with a child, and Manager Xiao Jing even offered a complimentary kids' breakfast. At check-out, she gave us a souvenir little tiger. We will definitely choose to stay here again next time we're in Harbin!

What an incredible hotel this is. Our stay has been absolutely 5 star. The staff are incredibly helpful. I haven't remembered all their names but Suyu at the front desk was so helpful in ensuring we got settled in on arrival. It was early and cold when we arrived but this hotel provided us a warm haven. This hotel has all the 5 star features you would expect and more. The multiple hot pools are a highlight. The outside heated pool was amazing during the snow. The staff helped us navigate the city buses easily (the gentleman at the front desk was also great). We will return to this hotel as soon as we can. Harbin is cold but the hotsprings ♨️ are warm

Facilities: Great! The pool was very clean! However, the temperature was quite low, not reaching 28 degrees Celsius in winter, so it was a bit cold. Hygiene: Clean! Clean! It's pet-friendly, which is fantastic! We arrived very late, but the staff still gave us a welcome gift, very enthusiastic. Environment: Very good! The hotel has a limited area for pets to play, but it doesn't really matter as there's a huge lakeside right behind the hotel, perfect for a stroll. Service: We had a small incident in the early morning. After going out for an early market breakfast, we drove back to the hotel, but the security guard blocked us from parking back in the hotel. We were already very tired and just wanted to go back for some more sleep. The guard said there would be a wedding car coming soon, but we, as hotel guests, were clearly there first. Yet, he wouldn't let us in and made us wait by the roadside for a very long time, and no wedding car ever showed up. We were very angry and called the front desk. Thankfully, the staff quickly arranged and guided us to the underground parking. When checking out, another lady promptly explained the situation again and gave us many apology gifts, which actually made me feel a bit embarrassed. The hotel's service is really good, and Qiqihar's early morning market is definitely worth a visit!

The place was really clean, and the host was super friendly and helpful. Plus, the food there was delicious! I'm already missing their candied sweet potatoes.

I called in advance to communicate and offered to help reserve a parking space. I felt good before checking in. After checking in, the waiters were always very enthusiastic. Check-in at the hotel is slightly less efficient, and when skipping room inspections has become more popular, you still need to collect a deposit for items, but room inspections are very quick when checking out.

Had a fantastic stay, my first time in Harbin! I could see the beautiful Songhua River right from my window. The restaurant was also great, and the facilities were excellent. The room was spacious, bright, clean, and hygienic. Teasel from guest relations provided wonderful service. Truly a superb experience!

Stay one more day. I made a special trip from Beijing to Jiamusi to see the city where my parents lived and worked all their lives. The location of the hotel is very good and the hotel facilities are very good. However, the vehicles on the road keep honking, which affects the staying experience. Such a nice hotel, such a comfortable room, was disturbed by the sound of the horn. I originally planned to stay for three days and made a reservation, but I had no choice but to check out today. I really didn’t want to hear the sound of the horn anymore and leave the city. Thanks to Ms. Zhou Xiaoying at the front desk for her warm and attentive reception and arrangements. The standard service of the hotel staff left a deep impression on us. Thank you.

Coming here again, another new experience, I feel very comfortable. The environment here is very good, away from the hustle and bustle of the city, the air here is fresh, the staff is warm and thoughtful, giving people a home feeling. The room is very warm. I will come again next time when friends gather.