GGuest UserCheck in e check out ineficientes, apesar de encaminharem e-mail para check in online, na chegada ao hotel os hóspedes recebem pagers pra aguardar (por muito tempo) o atendimento , o que é indicador claro do problema crônico. A estrutura geral atende o esperado.
GGuest UserExcellent hotel very good , service treated us with closed face difference I spoke good afternoon nor answered me , placed us in a room that was not booked then they spoke that the rooms I booked were all busy , more placed in another room , excellent breakfast many varieties pleasant clean room was all very good first time , would return more times ...
FFurongtongxueThe hotel is very new and the rooms are very clean. It is not bad to have lunch here several times, and the daily breakfast is OK. But Brazilians may eat salty and sweet 😂 not so used to eating.
GGuest UserI made two reservations in my name. When I checked in, the attendants identified the two reservations and asked for confirmation. I asked if everything was correct, and I replied that the other reservation would be for my parents who would arrive on the early morning flight. In the early hours of the morning, at approximately 2:30 am, on 11/25, when my parents went to check in. Another attendant told us that we did not have a second reservation, and that we would have to pay again for the stay. I request a refund for the second night, from the hotel or the trip.
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