Wonderful experience and the best hotel during our stay in Madeira. Perfect price and value proposition with a staff who are really customers oriented and friendly. Smaller hotel what is never overcrowded. Nice charming design elements.
Very good breakfast with selection of local cheeses and meat. Real juice would be the only needed improvement and some pastel de Nata for the breakfast would add to the mandatory Portuguese experience. Otherwise 100% perfect stay. Excellent swimming pool with sea water.
Yes. The rooms are somewhat dated but super clean and comfortable. I didn't came here to see golden chandeliers so l was super satistied!
Excellent location and direct sea access. What more could one look for??
We stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed.
Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect.
Thanks
We have been very grateful to the Golden Residence hotel team, from the sparkling bottle to the small gestures like the offer of shops in check out our stay was excellent. The indoor pool and the Turkish bath are a must besides the outdoor pool. The rooms are large, with room and kitchenette missing only TV in the room.
Все номера в отеле с видом на океан - потрясающий вид! За этот вид можно простить немного уставшую мебель в комнате. Вкусный разнообразный завтрак, есть белое вино и шампанское, свежеыжатый апельсиновый сок, смузи из киви.
We were unfortunately not really satisfied. The location was beautiful! However, the hotel was too big to feel well...at breakfast it was extremely noisy, staff overloaded and the buffet was completely dispersed. Within the hotel's restaurants, you were quite over the table offering a lot of bread and water to you, which was finally on the bill! In addition, you pay a service fee of 10% for a service that was not different from a normal restaurant where you don't have to pay it. For it is a 5-Sterne-Hotel, it offers quite little and is unfortunately only on profit and not on the good of the guests. Don't recommend for the price! Damage....
The hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.
Charming hotel with spacious and bright rooms, a well-kept garden and a wonderful view over Funchal. The property is original and very interesting, though perhaps in need of some care. The available parking is a real plus. Quiet location yet close to the city center, with always friendly staff. Relaxing atmosphere, highly recommended for a pleasant stay.
Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
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AAnonymous UserWonderful experience and the best hotel during our stay in Madeira. Perfect price and value proposition with a staff who are really customers oriented and friendly. Smaller hotel what is never overcrowded. Nice charming design elements.
Very good breakfast with selection of local cheeses and meat. Real juice would be the only needed improvement and some pastel de Nata for the breakfast would add to the mandatory Portuguese experience. Otherwise 100% perfect stay. Excellent swimming pool with sea water.
Yes. The rooms are somewhat dated but super clean and comfortable. I didn't came here to see golden chandeliers so l was super satistied!
Excellent location and direct sea access. What more could one look for??
OOxana BaВсе номера в отеле с видом на океан - потрясающий вид! За этот вид можно простить немного уставшую мебель в комнате. Вкусный разнообразный завтрак, есть белое вино и шампанское, свежеыжатый апельсиновый сок, смузи из киви.
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