Pestana Carlton Madeira, Premium Ocean Resort

The room was nice, and room service was good, but one day it wasn't cleaned properly.

Due to a cancelled flight, we had an extra day and decided to stay here again. We booked a slightly smaller family suite, but it was still very spacious. With two large beds and a small sofa bed, it easily accommodated four of us. We spent the unexpected extra day relaxing at the hotel, enjoying the beautiful scenery and delicious food. The hotel restaurant charges the same as places outside, and there are plenty of options across the street, plus a supermarket. Buying drinks and snacks to enjoy back in the room was also a lovely treat. The pool is saltwater, so it's best to keep your head above water when swimming. There's another pool a few levels down, and if you're a strong swimmer, you can even go for a dip in the sea.

Thanks to the beautiful and enthusiastic Ms. Erica at the front desk for giving us a perfect experience. Everything was great. The hotel has a great location. There are many delicious restaurants just outside. There are four swimming pools, one of which leads directly to the sea. It's so beautiful ~ Very cost-effective

The hotel service is very good, the room is very clean, you can put together a big bed or split it into two single beds, the room is large, although the hotel has a long history, it is well maintained, there are indoor and outdoor swimming pools, and there is snorkeling on the sea. The hotel is built by the sea with beautiful scenery. The lower part of the hotel has one side against the cliff, similar to the Shenkeng Hotel in Songjiang, Shanghai. It is convenient to walk to the city for 15 minutes. There is a bus stop at the door. The breakfast is also very good. The local climate in early February is really pleasant, and the air is very good. It is worth coming again.

Good hotel and excellent location. Very good breakfast and pools. Friendly staff.