The location, hygiene, and overall environment are all excellent. For the price, you really can't find anything to complain about. It's incredibly convenient for everything – food, shopping, and getting around. Plus, it's super close to Długi Targ. Highly recommended!
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2026.04.18
I recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2025.06.01
The Hotel Grano in the old town of Danzig is presented as solid and reliable 4-Sterne-Haus – exactly what you expect from a hotel in this category. The location could be hardly better: in the heart of the charming old town, attractions, restaurants and shopping facilities are conveniently accessible by foot.
The hotel's equipment meets all the common standards: The rooms are modern, clean and well equipped with everything you need for a pleasant stay – comfortable beds, air conditioning, WiFi, a functional bathroom and a small desk. The interior is tasteful without acting excessively luxurious. Specially highlighted is the friendly and helpful staff. From the reception to the breakfast service we were always treated in advance and professionally. The check-in was smoothly, and smaller concerns were also resolved quickly and without complications.
A plus point is the hotel's own pool, which offers a pleasant relaxation after a day of visits. There is also a small wellness area, which is more appropriate than particularly impressive.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2024.03.26
Super super good location, direct in the most important street of old town, 1 min by foot to the Neptune’s fountain, other sightseeing places we can also go to there by foot. Very clean and super big room. Very friendly stuff.
Just one thing, there is no swimming pool, no sauna. Spa includes only massage.
Warunki pobytu dobre. Wszystko zgodne z opisem. Co 2-gi dzień wymiana ręczników i pościeli. Zameldowanie dla osób z małym doświadczeniem komputerowym może sprawiać problem ( przy naszym przyjeździe obsługi w recepcji nie było ). Problem jest też przy kontakcie telefonicznym, bo obsługa jest tylko po angielsku. Ja go nie znam i nie mogłem zgłosić powstały problem , który pojawił się jak dotarłem do swojego domu i stwierdziłem brak kluczy, które zostawiłem w szufladzie szafy pokoju 145 w Noli Riverside Gdańsk na ulicy Siechnickiej. Dzwoniłem kilka razy na numer +48 798 886 854 i cały czas automat odzywał się po angielsku. Chyba jesteśmy w Polsce ?. Dobrze , że żona miała klucze i dostaliśmy się do mieszkania, ale następnego musiałem wymienić zamki, więc przez niemożliwość kontaktu z hotelem moja podróż wzrosła o 350 zł ze względu na zakup zamków
We really enjoyed our stay. Tha apartment is near the public transport stop, grocery store and shopping centre in a walking distance. Is was a little bit noisy, 'cause we had the window on the side of main street. The room was clean and beautiful. When we had a problem, the administrator came in half an hour and solved the problem, so it was really fast. We appreciate it a lot😊
Right by the harbor, with cruise ships everywhere, an amusement park and an ancient warship museum next to it. The hotel has an underground parking lot. The sea view from the room is great. The breakfast is a rich breakfast by white standards, a good choice.
Amazing
54 reviews
9.6/10
Price from
TWD 4,598
per night
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Latest Reviews for Pomeranian Hotels
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9.2/10
Great
GGuest UserPerfect to stay for short/long term
Despite a bit far away from railway/bus stations, situated at the very quiet waterfront with a beautiful night view, so nothing to disturb out sleep at all
Restaurant/rooftop bar in the hotel and also a vairety of restaurants nearby, close to main tourist attractions
Very clean and modern interior, spa and kid room inside as well as friendly staff
Large kitchen/dining room and comfortable bunk beds
Should be better to have a kitchen knife in guest kitchen
GGuest UserI recently stayed at this hotel and while the location and views are quite decent, the overall service fell short of expectations.
Firstly, basic amenities such as drinking water were not provided. When we asked, the receptionist even suggested that we drink tap water, which was quite surprising for a hotel of this standard.
Secondly, the service level was disappointing. The bellboys did not assist us with our luggage upon arrival, which is something typically expected.
Overall, while the hotel has potential due to its location, the service quality clearly needs improvement.
GGuest UserSuper super good location, direct in the most important street of old town, 1 min by foot to the Neptune’s fountain, other sightseeing places we can also go to there by foot. Very clean and super big room. Very friendly stuff.
Just one thing, there is no swimming pool, no sauna. Spa includes only massage.
MmichgrusekThe hotel is beautifully located. Right by the river, so everything is close. The rooms are beautiful. The service is very nice and helpful. The only thing I didn't like was the restaurant. The dishes were very small at very high prices. Plus the waiter service, which the customer only finds out about when paying the bill. Maybe this is standard. I don't know. I just didn't like it, that's why I'm pointing it out.
GGuest UserConvenient location. Bus, tram, and train right on your doorstep. Lidl in the basement! Parking in the underground car park is easy, but the €11 price is a bit steep... but it's safe! Awesome breakfast! Highly recommended. The gym is showing its age, not bad, but not good either...
The only real drawback... the ladies who clean the rooms are ”very, very perfunctory.”
Otherwise, highly recommended!
GGuest UserThe location is right next to Amber Street. The scenery outside the room we stayed in was very good, and the facilities were very clean. I lived in several hotels in Europe. There was this one that provided drinking water and hot water.
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
MMichelleWe checked at the hotel about 9 am, but there may be no one checked in the night before, so the counter brother let us enter the room early (can not be asked, please do not unreasonable request) and sent a magnet for the appearance of the hotel at check-in. The milk sugar on the towel is super delicious.
The hotel is located next to St. Mary's Church, outside is Amber Street, there are quite a lot of accessories to choose to buy back as a gift, the price is not expensive and beautiful. 5-10 minutes walk is the square area, there are many restaurants and bars to choose from, not far from the river. Rossmann (similar to drugstore + supermarket) is available for a 3-minute walk to buy a variety of necessities.
It is a 20-minute walk from Gdask Gowny Railway Station. It takes about 10-15PLN by taxi. If you want to call Uber or Bolt from the hotel to go to other places, you must go to the periphery to set pickup point . .
The overall personal accommodation experience is very good, but the hotel may not be suitable for the elderly without elevator.
ZZHIMINFamily holiday trip, staying at this hotel in Gdansk, this is a city center location, just on Amber Street, right outside, it is not far from all attractions, there is bottled water, no phone in the room, no kettle and coffee Machine, as you can freely enjoy tea or coffee with your room card in the lobby. The room is also good. Our room is an interior view room, the lobby lights are bright, the room has blackout curtains, and the breakfast is also good for me. Although not as good as a domestic four-star hotel, it was quite good during our trip. If there is a chance to go to Poland, this place is pretty good
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