The environment is pleasant, and the location is convenient as it is situated in front of a mall. The room is also spacious. However, the housekeeping aspect is somewhat unsatisfactory. Although housekeeping is provided daily, the cleaning appears to be minimal. The floor is neither swept nor vacuumed, resulting in dust accumulation.
In addition, the management should pay closer attention to the condition of the rooms. In my case, the bathroom door hinge was almost detached, which could pose a safety risk to guests.
I hope these matters can be improved in the future.
Lovely staff, but the water dispenser is a ”tall” order. The staff really go out of their way to help. Only problem was the water dispenser. It’s placed on a table, making it tower over me. As a short girl, using the hot water felt a bit like a stunt from a movie 😂 I was terrified of a hot splash to the face! It would be much better if it were placed at a lower, safer height. And also location prefectly in heart of bentong, walking distance to Bukit Do.. everywhere. Nasi Kandar 24h across the street.
For our 50th wedding anniversary, we made a road trip around Malaysia that included a refreshing 2 night stay at this resort.
Its amenities were adequate to meet sunlovers’s thirst for the beach experience.
Room cleanliness, conceige service and facilities maintenance were also deserving for a 5 star rating.
On checking out, we realized there was a single long line for both checking in and checking out guests. This was a let down for us as we need to leave promptly for our next destination.
We could not understand why there was no dedicated check out lane counter that other international hotel chains have.
Otherwise, this would have been for us a perfect experience.
I recently stayed at this hotel and was very impressed with the room. The room is spacious with a studio-style layout, featuring a sleeping area, living space, small kitchenette, and one bathroom. The in-room amenities are nearly complete — it comes with a mini fridge and other essentials, making it comfortable for both short and extended stays.
I booked a sea view room and the view was absolutely stunning. The location is also very convenient, only a 3-5 minute drive to Kuantan city center when there’s no traffic. Finding food is easy too, with several restaurants just a short walk from the hotel.
Breakfast had a good variety and tasted great. The only downsides were that check-in took a bit longer due to a long queue, and parking was a little challenging since it was very crowded, likely because of the weekend. Other than that, there wasn’t much to complain about.
Overall, the hotel offers comfort, complete facilities, and a strategic location. This will definitely be one of my favorite stays whenever I’m in Kuantan.
The hotel is centrally located and a walking distance to the State Mosque. We have stayed here several times before and satisfied with the room and services. The room was clean and quite spacious with a nice view of the town.
Overall, everything was very good and satisfying, except for the pizza I had by the beach, which had a hair in it. Someone did come and replace it with a new pizza, but the time taken to prepare the replacement was very long, to the point that I had already lost my mood to enjoy the pizza. The first time I ordered, the food arrived very quickly, but when they replaced it, I had to wait for quite a long time. This was very disappointing.
I really enjoyed my stay at Timurbay Residences. The atmosphere here is very peaceful and perfect for relaxing. The unit provided was also very clean and comfortable, truly satisfying. Additionally, the residence's location is very strategic as it's easy to find food. There are many eateries right in front of Timurbay Residences, so you just need to walk. Overall, the experience here was excellent, and I am very satisfied. Highly recommended for anyone looking for a comfortable vacation and relaxation.
This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.
My recent stay at AC Hotel by Marriott Kuantan was a pleasant and memorable experience. From the moment I arrived, the hotel gave a comfortable, modern, and welcoming impression. The check-in process was smooth, and the front desk team was professional, helpful, and efficient. Their warm attitude immediately made the stay feel positive, especially after a long journey.
The hotel’s overall environment was clean, calm, and well maintained. The lobby had a simple yet elegant design, creating a relaxing atmosphere without feeling overcrowded or overly formal. It is the kind of hotel that feels practical for both business and leisure travellers. The location is also convenient, with easy access to nearby food outlets, shops, and key areas around Kuantan. This made moving around much easier and helped make the short stay more enjoyable.
The room was one of the highlights of the stay. It was clean, comfortable, and well arranged. The bed was cosy and provided a good night’s rest. The pillows and bedding were soft, fresh, and suitable for a relaxing overnight stay. The room design was simple but functional, with enough space to move around comfortably. Everything felt neat and properly prepared before arrival, which showed that the housekeeping team had done a good job.
The bathroom was also clean and practical. The water pressure was good, and the basic amenities were sufficient for a comfortable stay. Cleanliness is always one of the most important factors in any hotel stay, and AC Hotel by Marriott Kuantan managed to meet expectations well. There were no major issues, and the room felt properly maintained throughout the stay.
Another positive point was the quiet and peaceful atmosphere. The hotel provided a good environment to rest after a busy day. Whether for a short business trip, weekend getaway, or family overnight stay, the hotel offers the right balance of comfort and convenience. It does not feel overly complicated, which is a strength. Everything is straightforward, clean, and reliable.
The staff also deserve recognition. They were polite, responsive, and ready to assist when needed. Good service does not always need to be dramatic; sometimes, simple efficiency and professionalism are enough to create a strong impression. The team at the hotel managed to deliver that well.
Overall, my stay at AC Hotel by Marriott Kuantan was a good one. The hotel offered a clean room, comfortable bed, convenient location, friendly service, and a relaxing atmosphere. It is a hotel I would recommend to anyone looking for a reliable and pleasant stay in Kuantan. For travellers who value cleanliness, comfort, and practical convenience, this hotel is definitely a solid choice.
It was a happy and comfortable overnight stay, and I would not hesitate to return again in the future.
Good location
Have surprise cause have fire perfoance at beach , even during Ramadan, and is free
Like the show very much and kids so happy
Very Good
387 reviews
8.5/10
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8,5/10
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Located right in the middle of the town, 200 meters away from the famous clock tower, with a Maybank branch at your doorstep, this recently refurbished hotel is probably the better hotel to stay here im comparison to the other properties.
Overall was Ok for a newly open hotel but please take there is No aircond but cameron weather ok with only fans Room attached with Balcony and you may able to see a starry night Every floor with a water dispenser it really adding point for my sta But the hotel with dual key designed and the sound proof was terrible especially the next door open door and close door l.
This my 2nd time staying in this hotel. Check in process very fast. Staff friendly as usual. Room clean but got stale/damp smell. Good breakfast. Many choices & when nearly finish, staff will top up the food ASAP. I always love their bread & butter pudding & this time no more salty fried mee 🤭 My family & i enjoyed this trip so much. Thank you Corpthorne for the hospitality.
Beautiful hotel and excellent service. Staff is friendly and helpful. Breakfast was excellent and tasty. Highly recommended. Room is clean and comfortable and cozy.
1. Their breakfast is the best! so many variety and u can enjoy a really good full filling breakfast. They even allowed u to bring your coffee to the pool, as it is just next to the dining area. 2. They use salt water for their pool. But their pool is the same floor as the lobby and dining area. So for us, we feel there’s no privacy. 3. Their room is actually pretty small. Compact. Stuffy i would say. But for some maybe that’s alright. We prefer a bit more space. 4. Parking can be tricky. Sometimes it’s full. Their parking space is limited so avoid coming during festive season😬 5. The hotel location is in town. So that’s alright.
One-night last-minute stay at The Kasturi Resort, Cherating with my husband and two kids. First time here and overall satisfied. Calm, relaxing resort and we enjoyed the spa. However, there is no kids’ club, so it may be better suited for couples or families whose kids enjoy quieter activities. Still a pleasant and refreshing short stay.
I had a really great stay at Imperium Kuantan. The room was clean, spacious, and very comfortable. Sea view from the balcony was amazing. The facilities and swimming pool were perfect for relaxing. The room also came with Netflix, which was a nice bonus for chilling at night. The check-in and check-out process was smooth, and the owner was very kind, responsive, and easy to communicate with. Everything went well throughout the stay. Overall, a very satisfying experience and I would definitely come again!
I really love this place! It’s elegant, classy, and classic, yet also very comfortable. The room and the scenery give off a nice overseas vibe. The price is a bit on the higher side, but honestly, it’s worth it. Right in front of the hotel, there’s a public park where you can take a walk or do activities with your family. Plus, the hotel is near a 7-Eleven, so you can just walk over to grab food instead of driving if you’re feeling lazy. Overall, I really recommend this place!
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