It's very comfortable. The hotel has a great view, the room facilities are very new, the bedding is dry and comfortable, and there is no odor in the room. I have stayed in many hotels in Sri Lanka, and they all have more or less odor, that kind of damp and strange smell, but this one doesn't have that. So after we came back from visiting Sigiriya, we stayed for another 3 days to slowly experience the beauty of Kandy again.
This was the cheapest hotel I booked in Sri Lanka, yet it offered the best value for money. It completely exceeded my expectations, providing a fantastic experience.
**Facilities:** The facilities are comprehensive. The lobby boasts high ceilings and is very spacious, with ample comfortable sofas. The restaurant environment is quite pleasant, and there's also a shopping area. Both the spa and gym are excellent; I was particularly impressed with how well-equipped the gym is. The swimming pool is impressively long and very clean.
**Cleanliness:** The cleanliness was good. Despite being an older hotel, it was very well-maintained, hygiene-wise. While some furniture showed its age, it actually added a charming, vintage character to the place.
**Ambiance:** The ambiance is lovely. The hotel's decor and materials feel substantial, featuring a lot of solid wood. The restaurant, pool, and rooms are arranged to create a three-sided scenic view, with beautifully designed, staggered architecture complemented by attractive lighting.
**Service:** The service was very thoughtful and welcoming. Check-in was swift. A friendly staff member escorted us to our room, explaining things along the way and even demonstrating the functions of various areas inside the room. Our luggage was delivered shortly after. All staff members greeted us warmly whenever we encountered them.
Hotel near Kandy Lake Front,Kandy100% of visitors choose this area
MM469524****2025.08.03
The environment is great, right next to Kandy Lake, and the hotel breakfast is also very good. The room is spacious, and the value for money is decent. It's convenient for dining and accommodation, close to all the attractions, and you can take a stroll in the evening.
The bed was comfy. The view was amazing. The staff were very friendly. The location is very close to downtown but up a hill so very very quiet. The food is good, EXCEPT the mutton biryani. Don't order the Mutton Biryani it was just tough fatty meat that you couldn't chew unless you want to feel like you're chewing on an old piece of gum.
Nice hotel with a great view over the river. Some of the furniture in the rooms are a bit dated and could do with some DIY. The room lighting could be improved and the odour inside the washroom should be better managed.
Beds were comfy, rooms were very spacious and the facilities in the hotel were good. Food was tasty and had a wide variety.
Hotel near Kandy Lake Front,Kandy100% of visitors choose this area
GGuest User2023.10.06
The hotel is over a hundred years old, since 1844. I felt as though I went through a time portal when I stepped into the dining area. Part of the hotel’s appeal is the history of the hotel. Don’t expect a modern hotel but rather embrace the well-detailed history on display throughout the hotel.
The hotel is located in the heart of the downtown area.
We chose Hotel Sigiriya due to its proximity to The Lion Rock entrance. Distance from hotel is roughly 8 mins. Please note, it’s advisable to not WALK!
Remember to order a tuk-tuk in advance if you plan to climb Sigiriya and watch the sunrise. We left at 5am and paid a return ride of LKR1,500 for two person. Our tuk-tuk driver Chaminda +94 ********* took good care of us -two 50yrs old ladies who successfully climbed the summit.
Typical of Ceylonese people the hotel staffs were warm and friendly. Shout out to Tharaka (Reception Manager) who always greeted us with a smile and Shehan Restaurant Manager for entertaining us during our 3 day stay.
Our room was a bit dated but clean and comfortable. Good hot shower and acceptable water pleasure. Nice to return to a room that’s been nicely made after 2 hard days of stairs climbing - the Pidurangala (first day) and Sigiriya (second day). Our travel dates were May 31 - Jun 3.
Good variety for breakfast buffer - Sri Lankan and Western. The same applies to dinner buffer too. Overall, nice hotel and yes will stay again.
Hotel near Kandy Lake Front,Kandy100% of visitors choose this area
TTraveling Tan2024.02.03
Hotel Suisse carries a colonial charm that takes you back in time. The food is good, offering a fair range of choices. However, the dining experience was slightly marred by some worn napkins. The air conditioning in our room was a bit loud, but it didn't keep us from having a comfortable stay. I might look into other hotels in the area next time to experience something different.
Hotel near Kandy Lake Front,Kandy100% of visitors choose this area
AAixinjueluowanggongzi2025.02.02
There are many hotels and B&Bs on this hilltop, so the view is naturally good; the walkway is a bit musty, but the room is ok; the breakfast buffet is ok; the seafood at the rooftop dinner is not good, the shrimp is frozen; the rich people go out to walk the elephants in the morning, and prepare fruits when checking out, so that you can feed the elephants if you encounter them, which is quite interesting
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90 reviews
9.3/10
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8.4/10
Very Good
GGuest UserThe hotel is on the mountain with a great view. The room can open the door to a small yard which is very nice. There are monkeys, puppies, and various birds passing by. There are no toothbrushes and slippers in the room. The front desk phone is always unreachable. You need to ask the front desk for toiletries, and they will forget and need to be urged.
GGuest UserThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
AAleksei ZobovThe hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.
Minuses of the hotel:
Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.
GGuest UserThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
Ssusu sinyinGood view, nice breakfast, big room, come with heater and warmer, nice hospitality, we arrive at 1130pm so late, n they still need to help us checking in, hot water and tea provided
SSHAOPENGThe location of this hotel is a bit hard to find, but it was really unexpected after entering the hotel. The hotel staff is very good, there will be drinks and drinks, the dinner is really good, and then the breakfast will be prepared in advance in the morning. The only downside is that the room is small, but the scenery outside is very good.
SStar Light Star BrightWe chose Hotel Sigiriya due to its proximity to The Lion Rock entrance. Distance from hotel is roughly 8 mins. Please note, it’s advisable to not WALK!
Remember to order a tuk-tuk in advance if you plan to climb Sigiriya and watch the sunrise. We left at 5am and paid a return ride of LKR1,500 for two person. Our tuk-tuk driver Chaminda +94 ********* took good care of us -two 50yrs old ladies who successfully climbed the summit.
Typical of Ceylonese people the hotel staffs were warm and friendly. Shout out to Tharaka (Reception Manager) who always greeted us with a smile and Shehan Restaurant Manager for entertaining us during our 3 day stay.
Our room was a bit dated but clean and comfortable. Good hot shower and acceptable water pleasure. Nice to return to a room that’s been nicely made after 2 hard days of stairs climbing - the Pidurangala (first day) and Sigiriya (second day). Our travel dates were May 31 - Jun 3.
Good variety for breakfast buffer - Sri Lankan and Western. The same applies to dinner buffer too. Overall, nice hotel and yes will stay again.
AAnonymous UserMy wife and I stayed here during our trip to Sri Lanka, choosing it because of the great ratings on Google.
The location is a little outside of town, so you’ll need to take a tuktuk to get there. It costs less than USD3, and honestly, riding through Nuwara Eliya on a tuktuk was part of the fun.
The guesthouse itself feels like a large bungalow with several rooms, designed with a classic British-style interior. Our room was one floor up, not very big but cozy and just right for our stay. The highlight was the balcony that faced the lake, where we could watch the sunrise in the morning. At night, the temperature dropped to around 13°C, so we didn’t even need air conditioning. The water heater worked well, and the bathroom was spacious and comfortable.
One thing I wished for was indoor slippers. The floor got very cold at night, so I had to wear socks, which was manageable but slippers would have been nicer.
The caretaker was warm and welcoming. He greeted us with hot tea on arrival, which felt amazing in the chilly weather. Breakfast was simple but good. Since we checked out early, he prepared an American-style breakfast for us.
Overall, it was a pleasant stay with beautiful views, kind hospitality, and a peaceful atmosphere.
YYOUJUNI used this hotel with a backpacker I met locally. It's a good place to sleep.
WiFi is weak on the upper floor and you need to climb the slope to go to this hotel.
However, access to Candy city was good and it was good to be able to walk on the shores of the lake. Also, I am satisfied because there was an elephant on the way to go and I was allowed to test drive.
VVasiliy LozovoyGood hotel, excellent location, very convenient – Next to Gregory and Victoria parks, everything in step-to-step access; in the hotel except the room, there is a common space where you can conveniently accommodate and rest.
From the window of the room, the view of the whole valley of the city of Nuvara-Elia is open.
I have stayed in this hotel for five days.
 Very comfortable, quietly quietly!
Welcome staff: I was always helped by the council and answered questions.
In the room there is everything necessary, even a teapot and the possibility of drinking tea!
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