We chose this hotel for its breakfast and the on-site bar-restaurant. What we got was a pretty old hotel. The bar wasn't open, and it was hard to find decent places to eat nearby. Breakfast was brought to the room, and we had to choose our meal and coffee type from a menu daily. However, they consistently forgot the coffee, so we had to remind them every day and wait 10-15 minutes after the rest of breakfast arrived. Out of 4 days, breakfast was only delivered 3 times; one day, they simply said the chef hadn't shown up. They promised a refund for one day's breakfast, but it never came. The room was very cold in December; the air conditioning was old and noisy. The shower drain was clogged, and by the second day, there was a sewage smell. On the plus side, the linens were clean, towels fresh, and slippers were provided. They offered to move us to an ”upgraded” room, which we checked out – it was indeed spacious, looked newer, and was more pleasant. However, the next morning, we were told that room wasn't available and were given a different one, which wasn't much better than our original room. Overall, everything felt disorganized and chaotic. Communication on WhatsApp was very polite, though. Getting to the city center is a long journey, and you spend a lot of time in traffic if you take a taxi. We haven't stayed at other hotels in the city, so we have nothing to compare it to. This hotel might be okay for a couple of days. All in all, not terrible, but there's definitely room for improvement.
Staying at Sofia in Bishkek is a tasteful and ultimate enjoyment~
One-click experience at the hotel: drink coffee, drink tea, eat local desserts, eat super delicious Korean food, exercise, watch the sunrise, watch the sunset!
Facilities: It is hard to describe the paper in Kyrgyzstan. The toilet paper is a bit rough. It is recommended that friends who come to Bishkek for tourism bring their own paper.
Environment: Watch the sunset at the Korean restaurant on the 15th floor, and take pictures! There is a yurt in the lobby, which is also unique for taking pictures! The restaurant is on the 2nd floor. The breakfast is a combination of flavors from all over the world. The steamed buns and big plate chicken are delicious!
97% of the guests were Chinese. The front desk staff spoke Mandarin. The housekeeping staff were locals who spoke Russian and were a bit lazy. The chef was from Anhui province. The restaurant menu is shown in the picture. Because it's newly opened, the facilities are complete and clean. The heating was so strong that you had to turn on the air conditioner to counteract it. The surrounding environment, like the rest of the city, had a dusty, gray feel. Overall, it was pretty good. I would stay here again if I came back.
The best hotel experience in Bishkek so far.
The customer service staff is very enthusiastic, polite and thoughtful, from the reception to the front desk to the restaurant service staff, I give a thumbs up.
The breakfast is rich and varied.
The hotel facilities are very good, clean and hygienic, the environment is good and quiet.
There is a mall downstairs, which is very convenient for shopping and traveling.
I will come again next time.
This newly opened Chinese hotel is clean and hygienic, with excellent service. The front desk has Chinese speakers and an interpreter, and the breakfast is generous. When you need a taxi, you can call the front desk. When you need a taxi back home, you can call the hotel. It's very convenient.
The hotel is clean. Reception can speak English and little bit Mandarin, which is very impressive. The gym room is big and have nice swimming pool. Breakfast choice is enough with fresh fruits
Location is good, it's close to the center of the city. Hotel is clean and fresh. All works smoothly. Single minor problem was solved in minutes.
The only downside is breakfast: the assortment is moderate and dining room is pretty small, you may not find free place.
The room is relatively large, the breakfast is rich in variety, there are many Chinese people in the hotel, the location is good, and it is also close to the city center. The hotel is very cost-effective. I will come again next time
Loved our stay here. Quiet with a nice breakfast (especially for the price). We liked that it was a bit off the main busy roads, but a short walk to downtown hot spots, with a supermarket around the corner. Staff were hospitable and allowed us to check in early. 10/10 will stay here again on our next stop throughs Bishkek!
Great
45 reviews
9.1/10
Price from
INR 2,975
per night
Check Availability
See All Hotels With Parking in Chu
Latest Reviews for Chu Hotels
See all
9.2/10
Great
AALON007The best hotel experience in Bishkek so far.
The customer service staff is very enthusiastic, polite and thoughtful, from the reception to the front desk to the restaurant service staff, I give a thumbs up.
The breakfast is rich and varied.
The hotel facilities are very good, clean and hygienic, the environment is good and quiet.
There is a mall downstairs, which is very convenient for shopping and traveling.
I will come again next time.
GGuest UserLocation is good, it's close to the center of the city. Hotel is clean and fresh. All works smoothly. Single minor problem was solved in minutes.
The only downside is breakfast: the assortment is moderate and dining room is pretty small, you may not find free place.
DDaniel SoonFriendly staff. Check-in/out process was efficient and fast. Room/breakfast was basic but great value for the amount paid. Not exactly in the prime sight-seeing area but that is offset by their relatively affordable local ride hailing service and the walkable distance to multiple dining options and convenience stores.
GGuest UserLovely quiet hotel/hostel with clean rooms. I stayed in a dorm with 4 beds. The bed have lights and curtains and inside the room are lockers, a fridge, microwave, electric kettle and a table. Opposite the room was a bathroom and toilet and throughout the building are filtered water tap points and even on the kitchen there's a tap with filtered water so you can wash your fruit and vegetables with filtered water if you want.
The only thing I missed was hooks in the room to hang the towel and a small shelf next to the bed for my phone and such.
You have to take off your shoes to enter the hotel and you can use these singel use hotel slippers which are thrown away when you leave. This creates loads of unnecessary rubbish which is a shame.
GGuest UserIf you are a solo traveller in Kyrgyzstan apple hostel is the place to find your horse trek and hiking companions. They organise great activities and have a great location.
GGuest UserThis newly opened Chinese hotel is clean and hygienic, with excellent service. The front desk has Chinese speakers and an interpreter, and the breakfast is generous. When you need a taxi, you can call the front desk. When you need a taxi back home, you can call the hotel. It's very convenient.
JJimlam5521. ”Excellent stay! The room was clean, comfortable, and well-equipped. The staff was friendly and attentive. Highly recommend!”
2. ”Perfect location! Close to attractions, restaurants, and public transport. The hotel was quiet and had great amenities.”
3. ”Outstanding service! The staff went above and beyond to make our stay enjoyable. Will definitely return!”
4. ”Beautiful hotel with a cozy atmosphere. The bed was incredibly comfortable, and the breakfast was delicious.”
5. ”Great value for money! Clean, modern rooms with all the necessary facilities. Would stay here again.”
DdekknWe stayed at the hotel for 9 nights. The room was clean and cozy, equipped with all the amenities needed for a pleasant stay. The water pressure in the shower was so strong it felt like a great massage. The hotel staff are young, friendly and very attractive, always ready to help. Special thanks to the lady working as the head chef in the kitchen for the delicious breakfasts. She always smiled, which created a wonderful atmosphere in the dining room. We can definitely recommend this hotel. And if we ever find ourselves in Bishkek again, we'll stay at this hotel once more.
GGuest UserThe room is relatively large, the breakfast is rich in variety, there are many Chinese people in the hotel, the location is good, and it is also close to the city center. The hotel is very cost-effective. I will come again next time
AAudreyOverall, room was spacious and as described. Toilet flush was getting stuck a lot.
Location is near the Osh Bazaar and as per the locals, the area is a bit unsafe at night. Location is further away from Ala-Too Square and those areas.
The kitchen was useful. The courtyard is large and spacious and good for resting if you don't want to go out to sightsee when it's hot.
The front desk could look into better restaurant recommendations. The ones they recommended were soso.
Overall, good value for price. I would stay here again.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.