My stay here was absolutely terrible. The worst part was when the cleaning staff entered my room without knocking or permission while I was still inside. This was a severe invasion of my privacy and made me feel extremely uncomfortable and unsafe.
Furthermore, the hotel's service was disappointing. They charged an extra fee for luggage storage, which was not clearly stated during booking. This felt very unreasonable and like a 'hidden charge.'
Overall, this hotel has significant issues with basic service standards and customer experience, making it hard to trust. I will not be staying here again and do not recommend it to others.
The hostel is very new and very beautiful. The rooms are perfectly clean and bathroom/toilet/hot water running perfectly. Very nice and quite rich breakfast, although everyday the same, but still good enough. The hostel has a hidden garden with beautiful light and atmoshpere. The rooftop is very lovely, with amazing views of sunset and moonlight, intimate lighting and many seats available. The weekend was full of parties and DJ sets on the rooftop. The locaion very central and very accessible by Transport. very close to clubs and other places to hangout. Stuff is quite helpful and professional. I loved my stay here, neve rhad any single problem or disagreement. I totlaly recommend this place and will come back even myself.
This is a chain hotel with a consistent style, suitable for all ages. We were allowed to check in before 2 PM, which was a nice touch. Our room was on the top floor and the window could be adjusted for ventilation. There's a restaurant, and I saw a buffet in the evening. The front desk staff were very welcoming.
My girlfriend and I spent a weekend there. The staff were kind and helpful, the location was convenient, and the room was clean and well-maintained. Excellent value for money!
Nice hotel in a good location. The food and amenities were okay, but the staff weren’t very welcoming. The phone in my room wasn’t working, so I had to call reception on my mobile, and it took quite a while for someone to pick up. When I mentioned the issue, the receptionist just said “okay” and didn’t offer an explanation, he just asked what I wanted. The second time I called, the person who picked up said she couldn’t hear me, told me to come down to reception, and then hung up.
I was just glad my stay was short because I didn’t feel very welcome.
Overall, a good stay. The apartment was clean and had everything we needed. The staff was friendly and check-in was straightforward. However, it's noticeable that the apartments and hallways are showing their age and could use a refresh. Nevertheless, the price was right and we were satisfied overall.
Stayed here recently and overall had a good experience. The room was clean, comfortable, and well-maintained, and the staff during most of the stay were polite and helpful. The location and overall atmosphere made the stay pleasant and convenient.
One area that could definitely be improved is the breakfast selection, especially in terms of chicken options. Adding a bit more variety there would make the experience even better for guests looking for more protein choices.
Also, the checkout experience was not the most pleasant and felt less welcoming compared to the rest of the stay. A smoother and more courteous checkout process would leave guests with a much better final impression.
That said, the stay overall was comfortable and enjoyable, and with a few improvements, this hotel could offer an even better experience.
The hotel is conveniently located to major tourist attractions. Take 100E from airport to Deak Ferenc Ter & a 11min walk to hotel. Nearest train station is just less than 5 mins walk to hotel. There are many bus and tram routes just less than 5mins walk around the hotel. We could do day walks around the district and admire the architectural buildings. The hotel offers decent complimentary breakfast to all guests which is so convenient. St Stephen’s Basilica is just less than 8mins walk from the hotel. The advent markets started when we arrived. There are also several cafes and restaurants around. The service desks staff are very helpful and friendly. My check-in and checkout was a breeze. We truly enjoyed our stay in this hotel.
My overall experience at the Park Inn by Radisson Budapest was decent. The hotel's location is quite convenient, with easy access to public transport and attractions nearby. The room was generally clean, and the facilities met basic accommodation needs.
However, the service didn't quite meet my expectations. During my stay, staff responsiveness was slow, and they weren't proactive enough in addressing guest requests and issues. The overall service attitude felt rather indifferent. While all problems were eventually resolved, the process wasn't smooth, and I didn't feel particularly valued as a guest.
Very Good
561 reviews
8.7/10
Price from
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9.6/10
Amazing
TTsinEX1997The room is incredibly spacious, even larger than suites in many high-end or luxury hotels. The service is excellent, and the breakfast pastries are top-notch. This is an absolute gem of a hotel, highly recommended! 👍
GGuest UserI stayed at this hotel for four days, and I've grown quite fond of it. I found the transportation incredibly convenient, especially if you're planning to leave Hungary by train to your next city, as the train station (Keleti pályaudvar) is right at your doorstep. For daily commutes, you'll mainly rely on subway transfers. However, I must mention that this area, being Keleti, doesn't feel as safe as other parts of the city. It can get a bit chaotic at night, especially on the streets to the right of the hotel, which are often quite deserted. I had their breakfast here, and unfortunately, I never got to try their stir-fried noodles; it was stir-fried rice every day. I heard they used to have amazing stir-fried noodles. They generally offer yogurt, fruits, cheese, and various dishes, though the bread selection isn't extensive. Overall, I think this hotel is quite good. Their hospitality and service are also commendable; when I first arrived, I rested in their lobby, and they provided water and fruit. Room service was decent too!
@@travel_with_the_sunVery chaotic and confusing check-in process. Arrived before check-in and got registered, just needed to get my key at check-in time. So far so good. At check-in time I am directed to an iPad terminal to register with with my name and my booking number from the accommodation, not then one on the booking portal, which I've no clue which it is. After me struggling to look-up this number out of countless CRM-emails I received from the Hostel the friendly staff member, looked up my name in the guest list, went back to the receptionist desk to check my check-in amd got my key card to my room.
Arrived in the room it didn't matched with the category and pictures I booked. Went back down to the reception, who fixed it. All this took a lot of time and not to mention all the Welcoming and Info-e-mails you receive from Maverick's at any occasion of the ”customer journey” process.
To the management and marketing folks there: Keep your check-in process simple. Your visitors are offered to pre-check-in online or at an iPad terminal in the lobby, just to end up queuing again at the reception to identify yourself again, pay the tourist tax or get their key card. It's nonsense. Have a vending machine spitting out the keycard for those cases. Just keep the regular check-in process as anywhere else directly at the reception with showing your passport etc... Stop these insane amount of email at every step of the customer journey, no-one needs this ot also makes it difficult to find one's relevant booking information.
Let's come to the positive part.
Staff is friendly and helpful.
My room was very nice, clean and comfortable, it was a good deal to. Good internet. The kitchen is great, well equipped and a nice place to connect with people. Free coffee and tea, also a water dispenser in the lobby - great!
There are many free activities organized by the hostel, we had a wine tasting for free and it was nice to talk to other guest there. Location is central, where you'll find all you need, even mini marts open 24/7. Free locker before and after check-in.
ZZhouchunxueThe facilities are complete, hygiene is good, the environment is beautiful, and the service is thoughtful. The surrounding amenities are convenient, and you can walk to the food street. Transportation is also convenient. I will book again next time.
GGuest UserHotel Review: A Cozy Stay in Budapest
I recently had the opportunity to stay at a hotel in Budapest, and my experience was quite pleasant.
Overall Ambiance:
This hotel offers a more home-like environment rather than the traditional professional hotel experience. The atmosphere was relaxed and inviting, which made it easy to unwind during my stay.
Location:
While the hotel may appear to be slightly distant from the city center, I found that accessing the main attractions was not an issue. With a variety of convenient transportation options, including trams and the metro, reaching the heart of Budapest was straightforward and manageable. It’s an ideal location for those looking to escape the hustle and bustle of the city while still being easily connected.
Service:
The receptionist staff were exceptionally friendly and accommodating. I appreciated their attentiveness; they would knock multiple times before entering the room, ensuring guest comfort and privacy. Additionally, the option to store my luggage at the hotel after check-out was a significant advantage, allowing me to explore the city without the burden of my bags.
Room Comfort and Amenities:
My room was spacious and equipped with all the necessary amenities for a comfortable stay. The bed was decent, providing a good night’s sleep. Despite my short one-night stay, I found the accommodations to be more than satisfactory.
Dining:
The breakfast section offered a variety of options, making it a pleasant way to start the day. I found the selection to be adequate and enjoyable, contributing to a positive overall experience.
Conclusion:
In summary, if you’re seeking a quiet retreat away from the city’s hectic pace, this hotel in Budapest is a commendable choice. With its cozy atmosphere, friendly staff, and accessible location, it provides a comfortable base for both short and extended stays. My experience was quite satisfactory, and I would recommend it to others looking for a relaxed stay in Budapest.
MMeowMeowMeThe hotel facilities are a bit old, but very clean. I didn't encounter any unpleasant issues during my stay. The hotel breakfast was great, and the staff were quick to replenish food. The location is excellent, within walking distance to two major attractions: Fisherman's Bastion and Buda Castle. If you walk a bit further, you can see the Parliament Building and Chain Bridge at night. The only downside was that on the last night, the couple next door were, uh, *very* loud, and it sounded quite painful. I'm pretty sure the whole building could hear them...
GGuest UserOverall, the hotel is great. The breakfast is good, and the location is excellent, being close to the train station. There are also a few supermarkets nearby, including an Aldi which has a good selection of products. Very good overall!
SS RoseI’m waited for the day that hotel opens, we been few times before cake shop dwonsters were we had dessert very delicious. I’m travelling often Budapest
Location: far from city centre but close to airport
Hotel New designed spacious room
Room nicely decorated with lovely bathroom 👍
Bed to firm and not to comfy but is my personal preference
What I really don’t like tramway just side on building and u feel like shaking room and very nosy 🙁
I’m booked hotel one night and came from Istanbul
I has early flights but tyred so I know I’m gonna arrive around one hour before my chek in
Called reception 6am she not happy request earlier check in if that possible then she sad 20 euro to get in hour early ! Ok 👍
I’m arrived 2.45 so don’t need it I just decided wait until 15.00
Sitting opposite reception she don’t say even hi 👋 🥲 or how can I help
Being honest not friendly start
I’m asked mini bar has water ?
Yes we have
I’m going room there is no still water
Calling receptionist there is no water, she said are you sure ? 😂 yes I’m positive I see there no water
Can u pls send me ?
Yes I’m gonna bring up
20 min later I got still water
21.00 I got hungry so I’m decided to try Italian restaurant dwonsters instead delivery
I’m regretting 😕 I’m just ordered carbonara what is terrible and of course I’m agen waited water to restaurant as well 20 min
Breakfast simple Butik hotel style
Norbert only person who has been helping and asked chefs made omelet for me , no halal option , everything pork , no many options for kids as well
All together nice hotel good for staying close to airports hope the working staff get more better attitude
Restaurants I’m not recommending
10/6 for me
One night is okay but I’m not gonna book back anytime soon 🔜 hope future more improvement comes
CCzyouzhoukeThis is a pretty standard hotel, but it's really close to the airport and they have a shuttle service, which is super convenient. It's also very quiet, making it perfect for travelers flying in or out, or those on a layover. The rooms are clean and tidy, and all the amenities you need are there, including a water heater. I especially liked how the toilet, sink, and shower are all separated – very well thought out. Overall, a great hotel that I'd definitely recommend.
GGuest UserThe room was spacious and the bathroom was very clean, which was great. The breakfast spread was particularly impressive. The staff were all very friendly and helpful. The hotel's location is perfect, within walking distance to the brand street, and there are Korean restaurants nearby, making dining very convenient.
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