Hotels With spa in Riviere Noire, Mauritius

A wonderful place. We were greeted by friendly and attentive staff and shown to our room. We got a large room with a sea view, and we didn't have to pay anything extra. It's simply the best value for the money. There's a cozy balcony with chairs for ocean views. Beach towels are provided, and there's a beautiful small private area with pools and a bar. There are plenty of restaurants nearby, as well as a clean public beach with a decent entrance, though some rocks and coral are present. There's a bus stop right in front of the hotel. Overall, it's convenient. However, there are a couple of downsides: The room is clean, but a bit tired and in need of some renovation. There's no water provided in the room. Breakfast is a bit meager; you'll be offered a choice of eggs prepared in the style you choose, and then you'll have to eat sandwiches.

Good hotel with beautiful territory. The first impression was excellent: we stayed for 1 night and decided to prolong our stay for 2 more nights. The room was nicely furnished, everything was clean and new. The breakfast was ok, nothing special . The first disappointment we faced next day: our new room was of a higher category and more expensive. We got an extra bed, but there was no sun in the room because of the shadow of the nearest building. The TV, fridge, kettle, safe, chairs on the terrace were rather old-fashioned. There was a room with cleaning supplies near us and it was a bit noisy half of the day. We decided to go to swim, but the beach towels were finished and we have to wait for 10 minutes. Probably we were jusr unlucky, but the first impression was much better.

We were honestly disappointed with this hotel. First of all, they tried to cheat us at check-in and put us in a room a class smaller than what we booked. Even though we'd paid 100,000₽ more to get a bungalow on the beach and a larger room. The next downside was the food. We booked with three meals a day, but it turned out to be a complete circus. We were told breakfast and lunch would be in restaurant number 1, and dinner had to be booked in advance at restaurants 7 and 10. In the end, breakfast was indeed in restaurant number 1, but we couldn't find lunch there. We went to ask at reception, and they said lunch was in another restaurant from 3 to 5. It was 3:10. We went to this restaurant and were told that lunch was free until 3 (meaning it was included in our rate), but after 3 you had to pay. What nonsense. The restaurant selection was also pathetic. And for dinner, drinks were completely paid for; even regular tea required payment. And at breakfast They only have black tea in a teapot, and it's not tea, it's undrinkable. We ended up going to breakfast with our tea bag. And the last thing that left a bad impression was the staff cleaning the room. We left the room and left the ”Do Not Disturb” sign, which in all hotels means no cleaning is needed. We left for a couple of hours, came back to find our room cleaned, and for an hour we couldn't find some of our things, like our charger—why they put it in the drawer next to the refrigerator. And the worst part is, they stole our glass and never returned it! We had our glass with us, which we always use for coffee, and during cleaning, they took it, probably thinking it was theirs, and then said they'd return it, but they never did! It's a disgrace! The only good things are the beautiful, well-maintained grounds and a nice, uncrowded beach.

We had an amazing stay at this beautiful resort. The team surprised my wife with a lovely birthday celebration even though we never informed them — a thoughtful gesture that truly reflects their hospitality. After spending 10 days in Mauritius and staying in 3 different resorts across the island, this was by far the best. If we return to Mauritius, this will be our first and only choice. The resort is calm, comfortable, and offers great privacy. The staff are extremely professional and kind. There are four diverse restaurants, a spa, and several excellent facilities. Simply the best — highly recommended.

The hotel is good. Very convenient location. Bus stop, currency exchange, supermarket, beach. Breakfast buffet. Dinner a la carte. My flight was early in the morning, I asked the manager if they could give me breakfast to go, they wrote everything down on paper, issued it, said you can pick it up after 5:00. In the morning they told me that there was nothing like that. They don’t do that. Although I asked to buy it myself in advance. But all the managers, employees, are very nice, kind, positive. On weekdays they have umbrellas and sun loungers until 17:00! I think this is a huge plus! Once during dinner there was a performance with dancing! Amazing ❤️ They replenished my water every day in a jug! Tea / coffee /

The hotel is impeccable in everything, family type. Chic available rooms, excellent cosmetics, which are updated every day by Bulgari. The staff is helpful, remembers everyone's preferences. Very friendly, they do everything quickly, anticipating the expectations of a demanding client. The territory is green and small, the only negative is the ocean muddy water, fenced with a large stone. We rented several rooms, everyone was very pleased. We moved to a neighboring hotel, since the days of a business trip had already begun, 2 km away, Sugar Beach, the ocean is beautiful, a long strip of beach, a huge territory. And here’s this There is no customer-oriented relationship, everyone doesn’t notice you, the number of rooms is huge, the hotel is reconstructing individual buildings, they knock and they don’t care about the vacationers, I immediately wanted to come back. So thank you for your warm welcome! We will definitely return to this beautiful island and its western part, which has the most ideal weather. 😇

Had a lovely time at the hotel the staff were very attentive and helpful and nice! 😊 The free boat activities is a must loved the boat ride in the morning, and if you need more vegetarian options just ask the Chef. Also when i arrived there was no water bottle in my room but i could just call and they would bring so thats fine! Loved walking all along the beach and seeing how nice the water gets as you walk further down.

Уютный, чистый небольшой отель с прекрасным видом на океан. Из моего номера было слышно шум волн! Персонал очень приветливый и дружелюбный, всегда во всем помогут, бассейн чистят ежедневно. Садовник следит за садом тоже каждый день! Иногда устраивают аквааэробику, вечером диско.

An excellent, beautiful hotel with pleasant amenities, beautiful views, and a warm sea. Delicious, varied food: the week is scheduled around different cuisines. Very interesting! The room was large: a room and a living room with a fold-out sofa. The balcony offered incredible views of the palm trees and the sea. You can always grab a bite at the beach restaurants. There's a communal pool with a separate jacuzzi, as well as an adults-only pool (no children allowed). Room cleaning is daily, and they offer extra cleaning if needed. The only downside I can think of is the water! Regular water in the restaurant is also available for an extra fee. I don't have any questions about other drinks, but regular water is odd!

The hotel service is not up to the standard of a five-star hotel: 1. When checking in, my boyfriend asked the staff to take him to find out where the restroom and gym are, but the staff said he was too nosy (my boyfriend's English is not very good, maybe the staff thought he couldn't understand). 2. When I asked the waiter for ice cubes during dinner, a waiter named Gopee refused to give it to me. 3. I wanted to make a cup of instant noodles in the evening, so I went to the restaurant to ask if there was hot water. Both staff told me that the coffee machine at the bar could get hot water. Suddenly Gopee appeared behind me (I didn't see him when I entered the restaurant, nor did I ask him, I don't know why he knew someone wanted to get hot water), and didn't let me use the coffee machine to get hot water, because ”the coffee machine is too fragile for hot water”. 4. Many waiters like to say ”you are not allowed...”, which makes people uncomfortable. I spend a lot of money to stay in a resort hotel, and I still need to be allowed to do sth everywhere? 5. In short, the hotel is very close to the whale-chasing pier and the bird park, and Sugar Beach is the most expensive of the nearby hotels. I chose this hotel because I would expect such a hotel to have relatively satisfactory services. It is undeniable that the hotel still has very enthusiastic and good-mannered employees, but overall, compared with many hotels of the same level I have stayed in, the service of this hotel is the worst I have ever experienced. We also stayed at Lux Grand Bay this time, and the service of Lux is much better in comparison. The hotel management is chaotic: 1. The restaurant does not allow you to bring your own drinks. It is not direct, but roundabout, and many waiters in the restaurant do not know the restaurant's rules: I stayed at Sugar Beach for three days, and I brought my own drinks for dinner. When I checked in and had meals in the first two days, many waiters saw our drinks, but no one ever told us that we could not bring our own drinks for dinner. On the last day, I was suddenly told ”no plastic on the table” (because the drinks were in plastic bottles). We asked other waiters if there was a ”no plastic on the table” rule, and they all said they had never heard of it. Finally, we asked the restaurant manager, who first said that there was indeed a rule that the restaurant could not use plastic because of the company's ”environmental protection requirements”. I said that I could bring drinks in glass bottles, and the restaurant manager said that the restaurant did not allow you to bring your own drinks, and I could not enjoy your own drinks anywhere outside my room. I can understand the restaurant's ”environmental protection requirements” and the desire to gain more revenue through drinks, but you should be informed in advance that you cannot bring your own drinks, and you can explain it directly, instead of first telling me that I cannot drink my own drinks with the reason of ”no plastic on the table”, and finally asking layer by layer to tell me that the final reason is that the restaurant does not allow you to bring your own drinks. 2. Wearing sleeveless clothes to enter the restaurant was asked to go back to the room to change clothes (I was informed when I checked in, and we understood it. I forgot on the first day, so we went back to change clothes directly, and never wore sleeveless clothes to enter the restaurant again), but when dining, I still saw other people wearing sleeveless clothes in the restaurant. Others: 1. The bottled water in the hotel is very unpalatable and tastes like tap water 2. There are a lot of flies when eating, and birds will snatch food (it is understandable that there are a lot of insects on the island, but there are still many hotels that can control insects very well; the problem of birds is okay on the dining table, just pay attention to it yourself, but I saw birds flying to the dining area and eating the bread in the dining area directly, which is still a bit unhygienic) 3. There are a lot of bats at night