Posted on Oct 5, 2024
Guest UserFantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
Show more
Price per night fromDKK 671
Posted on May 7, 2025
Guest User
It's about a 15-minute walk from the bus terminal. The hotel is in a residential area. From the outside it doesn't look like a 4-star hotel, but the room was quite comfortable. The staff were friendly and the included breakfast was delicious with a wide variety of options.
Show more
Price per night fromDKK 514
Posted on Oct 13, 2025
Guest User
The room was a bit small, but it was clean and tidy. There was a good variety of drinks for breakfast, but not a lot of meat options, and no Asian dishes. There's a bar, and the rooftop bar offers panoramic views of Zagreb.
Show more
Price per night fromDKK 617
Posted on Jul 16, 2025
Guest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
Show more
Price per night fromDKK 921
Posted on Jun 5, 2026
Anonymous UserWe arrived earlier than check-in and got our room right away. We had a deluxe king room, which was beautiful and clean. The hotel is well-located, about a 10-15 minute walk from the city center, so everything is easily accessible on foot. The breakfast was very good with lots of choices. The service at this hotel is excellent. Every evening, I'd request an ice bucket, and it would be delivered to the room within 5 minutes. The staff are kind and polite. I highly recommend this place, you won't regret it! 😀
Show more
Price per night fromDKK 734
Posted on May 31, 2026
Anonymous UserSuperb location, great hotel with the classic and traditional vibes. Good breakfast. Staff at check in seemed a little bit unfriendly.
Unfortunately, I spotted a pair of dirty black socks lying behind the curtain in the room upon check in.
Show more
Price per night fromDKK 580
Posted on Sep 28, 2025
TEDDY KENNETH
we have a great 5nites stays at 2 bedroom apartment, it was a pleasant stay, the receptionist Olivier is helpful, the room is ample, all good, willing to come again if i travel to zagreb again. Supported by good Location in main area, no disappointment. Recommended for the family as well. Terimaksih (Thank You)
Show more
Price per night fromDKK 448
Posted on May 11, 2025
Guest User
First things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
Show more
Price per night fromDKK 463
Posted on Apr 24, 2026
Guest UserHad a very pleasant stay at this hotel. The room was very clean and the location is ideal, close to the city center. Just a small downside regarding the buffet: the dishes were good, but they weren't refilled, which meant you couldn't always go back for more. We should have just ordered a meal directly instead.
Show more
Price per night fromDKK 555
Posted on May 14, 2025
Thanis T.
The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.
Show more
Price per night fromDKK 233