Check in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again.
Really enjoyed the stay here, in the countryside, quiet.
My room was phenomenal, a suite with separate seating area and TV with a super comfy bedroom.
Decor was in great condition and the view over the river was stunning.
Food in the restaurant was good and a bargain price with the 10% discount you receive for staying there.
Staff were great warm and friendly.
Would definitely stay here again.
The hotel was nice, neat and the staff were very friendly.
The only problem we had was the room heating not working and we were given a fan heater which eventually lead to us having headaches.
The food also was average but the staff team were excellent.
We have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes.
However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.
The front desk staff was very unprofessional, set two rooms, the room was not on the same floor, and it was far away. I changed the room card and couldn't open the room door. Send the courier to the daughter to change the school uniform, and place a good order on the courier website. The courier will pick it up the next day, because we have to participate in the activities at the school the next day, communicate with the front desk to put the school uniform at the front desk to help the courier, and the front desk is also full of promises, but the courier will pick it up at the front desk the next day. The front desk even told the courier that there was no... It was speechless, and I drove back to the hotel to pick up the courier and drove more than 20 kilometers to mail it out.
We like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied.
Located in Malvern, The Malvern Hills Hotel is in a regional park, a 4-minute drive from Malvern Hills and 6 minutes from Three Counties Showground. This hotel is 3.9 mi (6.3 km) from Great Malvern Priory and 3.9 mi (6.3 km) from Malvern Theatres.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.
Satisfy your appetite at Vu Restaurant, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 9:30 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 24 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Clean and nothing wrong with but compared to some other travelodges the room was smaller. No hairdryer. Checking in was a little difficult as booked through third party.
Very Good
43 reviews
8.5/10
Price from
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per night
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8.2/10
Very Good
GGuest UserWe like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied.
GGuest UserThe Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.
GGuest UserWe have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes.
However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.
RRichardReally enjoyed the stay here, in the countryside, quiet.
My room was phenomenal, a suite with separate seating area and TV with a super comfy bedroom.
Decor was in great condition and the view over the river was stunning.
Food in the restaurant was good and a bargain price with the 10% discount you receive for staying there.
Staff were great warm and friendly.
Would definitely stay here again.
GGuest UserCheck in quick. Room was surprisingly large, next to noisy family but can’t be helped. Huge bed! Plus a bed for our soon and a camp bed! Plenty of space and very modern. Tv had no remote so had to go to reception and ask for one. Ordered room service but had to go to desk to pay and told one minute it wouldn’t be ready until gone 6 (an hour after ordering) but turned up within half hour. I’d say that’s the only downside was the conflicting info given by staff. Spa is nice, small pool area and steam and sauna again very small and was super busy so had to wait to enter both. I didn’t stay long as kids only allowed in between 4&6 and I’m morning slot also. Would stay again.
GGuest UserThe bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok
GGuest UserGreat location for a hotel - closer to city centre with a nice walk across the river to get there. Convenient stop to visit family in my home-town.
Over-all a good hotel, clean room and comfortable bed. We didn't come into contact with any staff or stay for breakfast as we were in late and out early, so we can't comment on those. We loved that the room had a bath - this was lovely! The only downside was the the taps seemed to have some mould inside the pipes... it didn't come out into the water but it did look pretty disgusting hanging there in the running water :/
Other than that, this hotel gave us everything we would expect from a quick stop over :)
CChloe HepburnWe have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well.
The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was!
Paid for my puppy to stay but got no puppy treats, or puppy pack as promised!
All in all would stay again but it doesn't quite live up to its stars the way its currently being managed.
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