The biggest pros are its beautiful surroundings and spacious rooms, though they can be a bit dim, and the water pressure is quite low. The pool is very comfortable, and the staff by the pool were the friendliest. We opted for the half-board package, which included a buffet breakfast. For dinner, you could choose from any of the hotel's five or six restaurants, with a credit of 72 Euros per person for ordering à la carte (drinks not included; you pay for anything over the limit). The breakfast wasn't particularly varied, but the beachfront restaurant's dinner was surprisingly good, with stunning sunset views. If you plan to dine there, you absolutely, absolutely, absolutely must book in advance.
There's basically nothing around the hotel, though there's a small town with dining options less than a 10-minute taxi ride away (we didn't visit). A taxi to Playa de las Américas costs around 30 Euros. This hotel is best for just relaxing and vacationing on-site. The hotel also provides a shuttle service to its own beach.
Overall, the hotel stands out for its distinctive exterior and decent restaurant food. However, for an island resort at this price point, everything else was pretty average.
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
Stunning hotel overlooking the coast and San Sebastian. Traditional decor throughout. Very nice pool area with plenty of sunbeds available (unsure if this would be the case in peak season, if there is one on La Gomera). No pool bar however.
We did have an issue of building work next to our room during our stay but it didn't really affect us.
Not an issue for us but the hotel is about 65m above sea level meaning that there is an 10-15 min uphill walk back to the hotel from the town.
The room was comfortable, with a cozy bed and all the necessary amenities. The reception staff were great , and we are very grateful to them for allowing us to leave our belongings before check-in.
The views, of course, were incredible, as the hotel is located in a picturesque area. There is also an indoor pool with views of the teide.
At the same time, we spent the night in the company of cockroaches, which, in my opinion, is absolutely unacceptable in a hotel where room prices start at $140.
We informed the reception about this, and when we asked if any compensation was possible, they smiled at us and said that it was not possible.
It's a hotel for mass tourism... and achieves good success that way so all was well arranged for guests. Some trivial problems may come for individual guests in that setting... Such as parking our rental car was a bit difficult due to the lack of parking spaces at nights. Oh well... It was a nice stay for us anyway.
This is a really nice resort, with a nice lobby and amenities. It's also right by the ocean, and the dining room has a great view overlooking it as well. The breakfast was really top notch and delicious, with a lot of fresh fruits and food varieties. Sadly, the location is a bit inaccessible and not that close to either of the airports on the island.
A stunning place, to the dunes a couple of minutes walk, in the house everything new, there is a kitchen, and all the facilities, beautiful territory, pool, very quiet in the evening. I'll be happy to come back again
First of all, the place is very big, and different accommodation units are next to each other. We arrived in the early morning that night. If it weren't for the porter's guidance, I would have gone the wrong way.
There are several restaurants and swimming pools in the resort, and it is next to the beach. There is a bus terminal outside, which is very convenient to go out. Famous scenic spots and shopping centers are very close and can be easily reached on foot.
The sun on the island is very strong, so you must take protective measures.
Hotel moderno, elegante y muy bien ubicado. La habitación es estupenda y la limpieza muy buena. Lo único que me dio pena es que la piscinita estaba cerrada. Las vistas del rooftop merecen mucho la pena.
GGuest UserSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
GGuest UserThe hotel environment is very good. The hotel is very close to the airport and has very complete facilities. The kitchen is clean. The dishes were also very clean. Overall very satisfied with the hotel. Will definitely stay at this hotel again next time.
GGuest UserMagnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserWe had a mixed experience during our stay.
At first, we were assigned to D block (room D104), which was extremely noisy due to a nearby bar, and there was also a toilet issue with continuous running water. We were unable to sleep at all that night, despite having requested a quiet room well in advance.
After communicating with the hotel, they eventually changed our room for free, which we appreciate. The new room was in I block, and the difference was huge — the room was much newer, very spacious, comfortable, and almost completely quiet. The facilities were clearly more updated, and overall the stay improved significantly.
The only issue in the new room was that we found one large cockroach, which was unpleasant, but aside from that, everything was fine.
I would also like to highlight that the front desk staff were polite and helpful, which is definitely a big plus.
Overall, if you are planning to stay here, I would strongly recommend avoiding D block, especially if you care about noise and sleep quality. If noise does not bother you, it may not be an issue — but for light sleepers, this is something to be aware of.
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
How much is the average rate for hotels with Parking in Canary Islands?
For hotels with Parking in Canary Islands, the average price on weekdays is KRW 604,725, and the average price on weekends (Friday–Saturday) is KRW 633,663.
What are the popular budget hotels with Parking in Canary Islands?
What promotions are available for hotels with Parking in Canary Islands?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.