Posted on Jun 4, 2026
Ramses bisThe hotel staff were great, I could leave my stuff in the hotel all day and they watched over it ! The facilities in the room included everything one might need. 👍 The location is both good and scary, because this Indian neighborhood is very lively and cool by day because there are a lot of restaurants and the vibe is really authentic ! But when the night comes, there are rats everywhere in the street (not in the hotel) and some scary people start hanging around… The hotel in itself is great, I would definitely recommend it for a cheap night in KL and it is perfectly located to KL Sentral station !
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Price per night fromIDR 490,294
Posted on Jan 14, 2026|Superior Room
Guest UserWe stayed during the off-season, and the front desk staff was super friendly. They even upgraded our room for free! The hotel is really big with lots of facilities. While the decor is a bit dated, it's well-maintained. Definitely worth a visit.
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Price per night fromIDR 4,324,713
Posted on Apr 30, 2026|Standard Room
Jack JMplease help me to write a hotel review. The hotel is nice,its have supermarket nearby. But parking also nice just the space a little bit small for you to park your car. but it is very convenient to bring your luggage direct to your room. the room is clean and tidy,just the light is quite dim. and the car from outside the road is quite bising since the room is at the corner near to the vamp. The swimming pool is nice but dont have the children pool. The breakfast is okay and have many delicacies which like malaysia also. Maybe ,next time i will consider to stay here again . thank for the stay.
Here’s a smoother, more natural version of your hotel review:
I had a pleasant stay at this hotel overall. The location is very convenient, with a supermarket nearby, which made it easy to get anything we needed. The parking is available and convenient, although the spaces are a bit small, so it might be slightly challenging for larger cars. However, I really liked that it was easy to bring luggage directly from the parking area to the room.
The room itself was clean and tidy, which I appreciated. The only downside was that the lighting was quite dim, making the room feel a bit less bright than expected. Also, since our room was located at the corner near the ramp, there was some noise from cars on the road, especially at night.
The swimming pool was nice and well-maintained, but it would be even better if there were a separate pool for children. Breakfast was decent, with a good variety of dishes, many of which are similar to Malaysian cuisine, so it felt quite familiar.
Overall, it was a comfortable stay, and I would consider staying here again in the future. Thank you for the hospitality!
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Price per night fromIDR 588,886
Posted on Feb 18, 2026
Guest User
The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
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Price per night fromIDR 636,849
Posted on Jun 26, 2026
Paul RoOverall a good option for a budget stay in BWN, hotel offers complimentary airport pickup and drop which is a really good facility to have, as grab etc do not work in BWN ( you can download Dart through )
Hotel also offer a city bus tour ( excl Friday )
Location of the hotel is perfect for seeing the main sights ( highlife in pics ) and most things are walkable in that area , it’s literally around the corner from the Radisson and the Brunie hotel so if you want their location but on a budget then this is a good option
Rooms are clean and serve their purpose but offer nothing beyond what s standard room would but that’s reflected in the price , I would stay again when in BWN
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Price per night fromIDR 762,087
Posted on May 6, 2026
Guest UserI had a wonderful stay at this hotel and would happily return. From the moment I arrived, the staff were warm, welcoming, and genuinely helpful, making the check-in process smooth and stress-free.
The room was spotless, comfortable, and well-equipped with everything I needed. I especially appreciated the attention to detail—from the cozy bed to the thoughtful amenities that made the stay feel extra relaxing.
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Price per night fromIDR 1,313,668
Posted on Jun 3, 2026
Cassia FooThe reception lady was lovely and professional. She verified all the required details promptly and, shared some useful information within the hotel and nearby attractions. The room is pretty standard, comes with the necessary in-room amenities and the air-conditioning was NICE. The environment was pretty neat, no loud noises from the street nor from the air-conditioning. Location of the hotel is ideal. It is near some of the main attractions, while furtherest is about a 15 minutes car ride. Breakfast buffet (at an additional fee) is alright, mainly international cuisine. Tried their in-house restaurant and in-room dining. Food was delicious and affordable. All of the staffs I have came across and interacted were extremely friendly and positive. Nothing much to be picky for this hotel.
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Price per night fromIDR 1,977,164
Posted on Jan 28, 2024
Anonymous User
The location is very good in the city center, it is very convenient to nearby attractions, the environment is OK, there are office and charging places in the public area, air conditioning, and the price is relatively cheap.
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Price per night fromIDR 359,727
Posted on Feb 27, 2026|Junior Suite
Anonymous UserThe location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.
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Price per night fromIDR 1,113,820
Posted on Dec 7, 2025
Leon Khwar
It is a spacious room & provided all the amenities. The WiFi connection is on and off. The room is very far from the lift. Cleanliness & breakfast ok. There are some restaurants in the hotel. Fair price. They can send to your room.
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Price per night fromIDR 1,505,522