GGuest UserExcellent service. Shelley was a great help. She has excellent customer service. Goes out her way for guest. Has a nice smile when she talks to customers.
MMitchelAs part of our exciting trip to Yale University, our group consisting of students, teachers, and parents stayed at the Quality Inn, and we couldn't have asked for a better location and experience! our trip to Yale University was greatly enhanced by our stay at Quality Inn. The combination of its convenient location, comfortable accommodations, and excellent service made it an ideal choice for our group of students, teachers, and parents. I highly recommend this hotel to anyone planning a visit to Yale or the surrounding area!
GGuest UserI would say you get what you pay for but that wouldn't be true, I paid to much for what I got. they didn't forget to tell me about the $200 cleaning fee if the catch you smoking in the Room but as soon as you open the room door it smells like a wet ashtray. the bathrooms are wa to small im on crutches and it was almost impossible to **** and shower.
GGuest UserThis time around the room was perfectly clean, warm and comfortable. All facilities (tub, shower and sink) worked perfectly. The staff was very helpful and the lobby area was sparking clean. I will definitely be back!
GGuest UserThe hotel room doors being next to each other kept waking me up, wasn't getting the housekeeping service and the ammenities like glasses were not refilled, but other than that it was good.
NNew_York_GossipBecause of the previous itinerary, check in at the hotel at 3 o'clock in the morning. The location of the hotel is not far from the highway exit, so it is easier to find. The check-out time is 11 o'clock. Ask the staff if they can let us check out later. The answer is no. Because it is a motel, there is no hope for the hardware facilities, as long as it is clean and sanitary. The room size is okay, and the facilities are really old. A bit speechless about the color of the sheets. There is an area in the hotel parking lot for large trucks, and many truck drivers who drive long distances will rest here. At 10:30 in the morning, the staff will call the room to remind the check-out time and ask if you want to renew. No breakfast.