Posted on May 5, 2026|Standard Single Room
Guest UserLocation: The location is good; although it's outside the old city, it's only a 3-minute walk to the old city.
Facilities: While I didn't get to stay in a traditional building converted from the Academy, the decor is relatively new and the facilities are modern, making it more comfortable. The downside is the lack of a gym, making exercise inconvenient.
Service: The front desk service was good; they offered tea and pomegranate juice while I was waiting to check in. They politely declined my request to check in early at 8 AM (which would have cost extra), so I didn't get my room key until the afternoon.
Other: Booking a Kala tour wasn't cost-effective (other tours were $50, while theirs was $80), so I found other travelers on Xiaohongshu (a Chinese social media platform) to join a group tour.
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Price per night fromTHB 2,608
Posted on May 3, 2026
Guest UserThis is a good hotel located on the territory of the Khan's dacha. The service and breakfast are both excellent, and there's a shuttle service to and from Itchan Kala. There's a swimming pool, and special extra towels for it are provided at the reception. It's truly oriental beauty! Next to it, the Khan's palace from the early 20th century is being restored, and there's a garden nearby. The only downsides were the lack of housekeeping (I didn't hang the 'make up room' sign) and the noise (from the restaurant and the pool – my room was on the first floor facing the pool, so I didn't get enough sleep either night). Otherwise, there's nothing to complain about. The single room was small but well-equipped for a comfortable overnight stay for a traveler: toothbrush and toothpaste, shower gel and shampoo, slippers, hairdryer, kettle, black and green tea. I booked it on Trip.com four months before my trip at a very attractive price.
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Price per night fromTHB 596
Posted on Jul 31, 2026
Lilly dexiaoshijieThe hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views!
However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities!
Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night.
If you plan to stay a month from now, I would still recommend it!
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Price per night fromTHB 2,469
Posted on Jan 21, 2019
DONGXUVery good, overall very satisfied, the environment is good, the service staff is also very nice, close to the attractions, recommend everyone can live here, I hope a pleasant journey
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Price per night fromTHB 1,525
Posted on Aug 12, 2026|Standard Twin Room
Simone Ch.The two boys at the bank are very nice and careful to every need. The rooms are very new and all comforts. I felt home, even for one night. If I should go back to Khiva, I would certainly choose this structure.
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Price per night fromTHB 2,737
Posted on Sep 12, 2025
Liangyingchun
The homestay is in the old city. It takes about 200 meters to enter from a city gate. The taxi and the gatekeeper explain that they can drive into the hotel. Walk 200 meters at night to the short tower to see the night view, but you have to pass a dark light alley, and the small city is safe.
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Price per night fromTHB 1,739
Posted on May 12, 2026
JaniceChioThe location is excellent, just on the edge of the city wall, the attractions are within a foot of 1-2, but this ancient city is really small, it seems that it is very convenient to live there. The net red restaurant Terrassa Cafe & Restaurant only takes 2 minutes to walk. This restaurant is delicious and recommended. Breakfast is rich, it is the kind of one per person, I can't finish it alone. I originally came to watch the sunset on the roof, but it rained on the day I lived, but it was a pity. The counter staff is good and recommended.
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Price per night fromTHB 1,739
Posted on May 1, 2026
Anonymous UserThe hotel was clean and the bathroom was creaky
The hot water in the shower was warm.
Amenities such as toothbrushes and shampoo were all available
Breakfast was also rich and delicious
I didn't understand Russian by phone from a taxi and it was very helpful to respond instead.
I want to stay again
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Price per night fromTHB 2,161
Posted on Nov 21, 2025
Geleisige
Because the hotel room in the ancient city of Shiva was suddenly cancelled, this twin room was temporarily booked. On the night of check-in, I gave the big bed room, and contacted Trip.com urgently. I finally lived in the twin room before 2 am.
The hotel is very new, the occupancy rate is not high, and the overall experience is good.
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Price per night fromTHB 5,564