Hotels With WiFi in Terengganu, Malaysia

The hotel is huge with excellent, new facilities, including 3 pools and 2 beaches (requiring a ten-minute climb up and down stairs). The amenities are comprehensive. The butler service was also great – they were responsive to all requests, even via WeChat, which was a nice touch. Breakfast was plentiful. Overall, it's very private, keeping outsiders out, and there are plenty of staff providing good service. These are the pros. However, during my two-day stay, there was a wedding. The main pool, gym, and yoga room were closed. The shuttle sometimes took 20 minutes to arrive, and the place was packed with people everywhere. On top of that, my pre-booked 12 PM boat transfer was inexplicably canceled, pushing me to the 2 PM slot, which was incredibly crowded and chaotic. I almost didn't get a spot. It seems the hotel failed to properly coordinate the wedding experience with the regular guest experience, completely disregarding the latter.

Hi Peridot Team, I recently stayed at Peridot for 2 nights with my family and have just checked out today. Let me start with the positives. The island itself is beautiful, the scenery is stunning, and the room and resort facilities are generally good. The resort certainly has great potential. Unfortunately, the service experience was extremely disappointing and significantly affected our holiday. The biggest issue was that many staff members appeared under-trained and unable to properly handle guest requests. Throughout our stay, problems occurred repeatedly across different departments. Some examples: • The breakfast menu was exactly the same on both mornings. • Hot tea at breakfast was always lukewarm because it was not kept properly warm. • Cornflakes and milk were placed in very small containers, requiring constant refilling. • Staff seemed overwhelmed and understaffed, resulting in slow and inconsistent service. • One evening, we ordered fries and drinks at the restaurant. The drinks arrived, but after waiting 30 minutes, we discovered the fries order had never been processed. We cancelled the order and ended up giving our child instant noodles instead. • During a rainy evening, we requested buggy transportation and were told the service stopped at 6 PM. The resort could only provide one umbrella and had no additional umbrellas available. • Housekeeping failed to replenish bathroom amenities. After requesting body wash in the afternoon, nothing arrived. Later we were told housekeeping had already closed for the day. • The following morning, toiletries were delivered only after another phone call. First body wash arrived, then shampoo after a second call, but conditioner never came. It was surprising that a complete set was not provided from the start. • The most frustrating experience happened during checkout. We had informed the front desk upon arrival that we would take the 11 AM boat on departure day and were told payment could be made on the day itself. However, when we arrived at the jetty, no seat had been arranged for us. After returning to the resort, we were told the booking had not been made because payment was not received earlier, and we were asked to find available seats ourselves. I understand that occasional mistakes happen in any hotel. However, the number of service failures during just a 2-night stay was simply too much for a resort that promotes itself as a 4-star property. This is genuine feedback from a disappointed guest. I hope the management team takes it seriously and invests more effort in staff training, communication, and service standards. Guests come to Redang to relax and enjoy their holiday, not to spend their vacation repeatedly chasing basic services. I sincerely hope future guests will have a better experience than we did.

Overall, my stay was pleasant. The room was comfortable and the amenities provided were good and convenient. The location was nice and suitable for my trip. The service was average, but the staff were generally helpful. Thank you for the hospitality.”

Great location near the Terengganu River and city center. * Some rooms offer beautiful river or bridge views, especially at night. * Spacious rooms compared to many newer budget hotels. * Good value for money for a short stay. * Convenient access to local attractions and food spots.

I recently stayed at Langit Duyong Hotel, Terengganu for 2 nights. First of all, I would like to say that the ambience, location, and overall scenery were truly beautiful. The view was one of the main highlights of my stay. The peaceful waterfront setting and natural surroundings created a relaxing atmosphere, especially during sunrise and sunset. The property has great potential and offers a unique experience compared to typical hotels. Unfortunately, my experience was significantly affected by several issues. The biggest disappointment was the cleanliness of the room. Upon check-in, the room was not cleaned to an acceptable standard, and I had to contact housekeeping to perform a second round of cleaning. While the housekeeping team responded, guests should not have to request additional cleaning upon arrival. Cleanliness is a basic expectation for any accommodation. Another concern was the maintenance of the surrounding area. The grass around the property was quite long and appeared untrimmed. As a guest, this raised concerns about the possibility of snakes, insects, or other animals entering the vicinity of the rooms. Regular landscaping and maintenance would greatly improve both safety and the overall appearance of the property. The most frustrating issue, however, was the ongoing renovation work at the neighbouring unit/building. There was significant construction noise starting early in the morning during both days of my stay. What made this more disappointing was that guests were not informed beforehand about the renovation activities. Had I known in advance, I could have managed my expectations or made a different booking decision. Transparency regarding major renovation works is important, especially for guests who choose this property expecting a peaceful and relaxing getaway. Overall, I genuinely enjoyed the beautiful view, strategic location, and unique atmosphere of the hotel. However, the cleanliness issues, lack of landscape maintenance, and unannounced renovation noise greatly affected the experience. I left feeling both impressed by the property’s potential and disappointed by the management’s attention to guest comfort. I sincerely hope management takes these concerns seriously, as with better maintenance, communication, and housekeeping standards, this could be a truly exceptional place to stay in Terengganu.

Newly renovated hotel so you guys should try. Low price but high quality hahaha. Just during my stay 06/06/2026 boleh pulak blackout start 1am to 4am.😩😩😩🥹🥹

The hotel is located on the main street. The sound proof of the window is quite bad, we can clearly hear the motorcycle, car, lorry driving sound and morning wake up by the prayer sound. If you are noise intolerant person, please reconsider before booking it. I think the owner can improve the sound proof system. Another is the toilet bowl, it has a smell of sewerage, it is like overflow the sewerage gas from the pipe. So we have to close the toilet seat cover all the time, but when you want to use it, prepare to smell it. To remind, there is only staircase, no lift, we didn't notice it during booking. Luckily we do not have big and heavy luggage to carry. The staff is very friendly. There is a water dispenser and a small dining area if needed. We travel during the long weekend (after Haji before Agong birthday). Outside is quite jam but it is hard to call a grab or other e-hailing. I think you may avoid travelling during those biggest Muslim festivals like Hari Raya and Haji.

experience was cool, service excellent, facilities was ok, food simple and normal, for a short stay should be ok.....no major issue

Pros- The location is good and the environment of the outside resort is also good.also the beach view is stunning.as well as their breakfast also not bad. Cons - their room situation is very very bad. Need to renovate. So old furniture and everything inside the room.feels like it will break now.Also smelly.The door even the bed everything is half broken already. Even it was rusting inside. So I will say it’s not worth it with the price we paid for one night in this room.  Suggestion- your resort is big also attractive. Please do some renovations so you can attract more guests also can give them a better experience thank you.

Things i enjoyed: Clean beach, large pools with playgrounds, friendly staffs. Pools have lifeguards on duty. Huge lobby. Kids fun club is okay. Just that the inflatable playground wasn't very sturdy. Cons: Lack of activities, hallway a big dark at night. One of thhings i wished to do here is atv ride and get a spa massage. But the atv is no longer available. The spas are no longer open. A bit sad. The place have a lot of potential. Went to turtoise information center but no one there. A security staff told us to go to reception for more info but just didn't have enough time to. The place is huge. Food is a bit pricey but i guess its okay for 4 or 5 stars hotel. Just that the taste is average.