LLaomaidangI've stayed at this Hilton in Cambridge twice now, and both times it felt so welcoming. I booked the same river view room, and it was still just as comfortable and cozy. The front desk and restaurant were all the same, nothing changed. What did change was that this time I drove myself, and the parking was £26 a night – quite expensive! We walked to several Cambridge colleges and the shopping street, all within about ten to fifteen minutes. Cambridge feels much safer than London; you don't have to constantly guard your pockets or clutch your phone here. The breakfast was superb.
GGuest UserThis was the largest room I stayed in during my UK trip. It's about a 15-20 minute walk to Trinity College and King's College in Cambridge city center. The area around is very quiet, and there's a supermarket about 100 meters away, so you can buy groceries and cook your own meals. There are also fast-food burger places nearby. Transportation is very convenient; you can take bus route 1 from Cambridge train station and it drops you right at the hotel entrance. When I first checked in, I found the cleanliness a bit lacking, especially the long sofa. However, after exploring the Cambridge University area, I realized that the entire Cambridge seems to have this damp, slightly old-fashioned feel. The shower was very comfortable, and the bathroom was also super spacious.
AAlison’s Silk Road TravelsThis was my second stay at the hotel in a single room 114. I decided to stay again as it was very good value and a fairy short walk into Cambridge. I had a different single room than before and it was Ok. It had a decent shower and a comfortable bed. I was very cosy. The room had T and coffee facilities, and a T pot that I greatly appreciated during my last stay. I had a better view in this single room which was nice. It is a short walk to the shops, bus stop and the museums. As I was visiting cultural venues it’s a great positioned hotel not far from The Cambridge Museum and the Castle. I really liked staying in this hotel. I would definitely stay here again. The breakfast was very good value with really good ham, fresh fruit and yoghurts, nice muffins ext. there is plenty of spaces available to relax in the hotel. If you like 90s retro the spaces are great! The staff were very helpful and I stowed luggage so that I could visit Cambridge. It’s a great value hotel for solo travellers so please keep a good price for us! A very good stay here I will be back. The images you see are of the hotel reception area, room114, the view from the window, T and coffee and images of the walk from the hotel into the Fitzwilliam Museum, Newtons apple tree and Universities. A very brilliant walk unlike no other! Thanks hotel for a great stay. I will be back ❤️
GGuest UserMy stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
GGuest UserDoes everything it says on the tin. Staff were nice, food was good. The rooms were spacious with working tv. Bathroom had a hot shower with bath. All clean and comfy beds
GGuest UserThe hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
JJiandanxingzheThe hotel is located in Cambridge city center, within walking distance to attractions. Turn left when you exit, and at the traffic lights, turn right to find many Chinese restaurants, which is convenient. The reception has staff who speak Chinese, and they are friendly to Chinese guests. The breakfast buffet is extensive.
GGuest UserTravelodge wouldn’t have been a bad memory except for TRIP that made it a horrible one for me , I definitely sure this would be my last dealing with them.
Here is my ordeal with Travelodge and TRIP.com, on arriving the hotel I discovered the hotel has no air conditioning and it was terribly hot in London, I immediately notified the hotel of my intention to check out which they agreed to and are willing to give me a refund , unfortunately the TRIP customer service kept going round and round with the situation inorder for them to make me finish my stay at the hotel even with the fact that I complained it wasn’t comfortable, to be honest the hotel did their best to ensure I get my refund but trip messed everything up, there was practically nothing they didn’t do to make sure I didn’t check out even when someone from the hotel spoke with them about their willingness to give me a refund this is the hotel Ass. Manager ( Mrs Gosia) .
I had a very terrible experience with trip and it is definitely going to be my last . I couldn’t sleep most of the night because of the terrible heat at night thanks to trip.
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