Hotels With WiFi in Melaka, Malaysia

I stayed at Swiss-Garden Hotel Melaka and overall the experience was quite disappointing. The minibar fridge in the room was empty and not functioning properly. The bathroom drainage was clogged, causing the water to drain very slowly and leading to flooding during showers. As a Muslim guest, I was also disappointed that there was no Qibla direction provided in the room, which is something even other hotels such as Grand Hyatt Kuala Lumpur offer. The corridor outside the room was quite noisy, which affected our comfort. The elevators were extremely slow and required a very long waiting time. Parking was another major issue as it was often full, making it very inconvenient for guests. The children’s swimming pool is shared with guests from the adjacent building, making it overcrowded and uncomfortable, with too many people and mixed behavior. It would be better if the hotel did not share the pool facilities. Breakfast was not bad, however the selection for children was very limited, with only cereal available. Overall, the hotel has potential, but several areas need serious improvement to ensure a more comfortable stay for families and Muslim guests.

In my opinion, the hotel is definitely not a 5 star hotel. Let’s start with the PROs: - The location is good because it is near to the 2 main malls in Melaka for shopping and linked. - Room is huge so its good for family travels as well. - Friendly staff (some) CONs: - The room is not very clean (the windows, carpet) and some parts are broken (eg. the shower head) - The service requires improvement. I requested for 2 sets of cutlery and the staff mentioned they will get someone to send up with 10 mins. Till the next day, nothing came and they clearly forgot about it. - The TV is not watchable and to be honest, as a 5 star hotel, they are still using cable TV which is not clear due to those grey lines. - The plates for breakfast are still dirty and not cleaned properly. I would stay here because of the location but in terms of service and room conditions, this hotel is definitely not reaching the 5 star mark.

The hotel is located in the middle of Melaka, but there are not many activities nearby. There is a river cruise within walking distance, but I didn’t try it. We only used the water taxi, which was cheaper, to travel from Jonker Walk back to the hotel. The food selection is limited—just enough to fill your stomach, but not much variety. I was quite disappointed with the coffee machine; the coffee is too light, and even the Americano is not strong. The lift is annoying, as the waiting time is very long when going up or down. and the sticker make it confusing to search for number,and screen didn't show which floor when lift stop. need to upgrade or do something ,the lift waiting time is very poor. The lifts are frequently full. At times, we opted to use the stairs due to long waiting times; however, the stairwell is dull and gives an uncomfortable feeling. My kids loved the pool, but it needs maintenance. I noticed some broken tiles, which could potentially cause injuries to children. The room is just nice. I booked a studio suite, and the toilet has transparent glass. In our room, the glass was blurry, but you can still see shadows. I asked the receptionist about the Premier room, and they mentioned that it is not even blurry—it is fully see-through. I think the hotel should consider installing a curtain or proper covering for the bathroom, as this can be quite inconvenient when traveling with family.

Location: Near to tourist attraction, can easily get grab car to jonker street, distance about 5 min, rm5 fee Room: Clean and big, very convi to arrange our luggages, bed is soft like 5 star standard Service: Some front counter staffs are not helpful, as tourists, we ask questions like how to go nearby attractions, they answer us impatiently, a male staff even show sour face when i ask him about the parking payment, housekeeping also very slow responde when we need help about the safety box usage.

Stay here with my friend because she got into an accident and she doesn't have a place to stay especially with her injuries. I paid like RM134 per night and I stayed there for 2 nights in a row. It's definitely a very comfortable stay, complete amenities, respectful front desk tho a bit too slow like they took more than 10 minutes just to process online booking. The price reflected the place. Very close to MITC Mydin and there's also Watson nearby along with other shops like Secret Recipe, Bakers Cottage, Ayam Gepuk, Zus Coffee. Amenities are amazing, complete toiletries (soap, bath gel, shampoo, conditioner, shower cap, bath towels, small towels, toilet paper etc I can't even remember what else) They also prepared plastic bag. The room is very big, lots of space for prayers. Got a vanity table along with huge mirrors. There was 2 mineral bottles with a kettle, cups, spoons, an instant noodle cup, instant coffee and milk tea. The air conditioning and tv works as well even tho the tv only shows some basic channels. They also got room service for meals but as expected with quite an expensive price. Also got a huge window with city view.

Always be my first choice when I visit to Malacca, very helpful staff and good location, multi level car park is provided, room is clean and air conditioner is working well, many food stall are around the walking distance. will come back again if I visit Malacca again, thank you for the good hospitality.

We stayed at this service apartment for one night and were thoroughly impressed. The room was spacious, clean, and well-equipped, making it perfect for our needs. We even used the washing machine to do laundry before heading back to Singapore. The facilities are modern and well-maintained, and the free parking was a welcome bonus. The car park is newly built, with plenty of space and easy parking, and we appreciated having a dedicated slot. While it's not the most walkable location, with supermarkets and restaurants a short drive away, it's easy to get around by car. And if you're craving local food, Grad food is a great option! Overall, we were delighted with our stay and got great value for the price. We'd highly recommend this service apartment and plan to return on our next trip to Malacca.

Always a fan of Courtyard, and this stay was no exception. The front desk staff, especially one gentleman (I wish I remembered his name, I saw him at both check-in and check-out), was incredibly welcoming and even recommended some great restaurants. The bed was large and very comfortable. I'll definitely choose to stay here again next time.

The toilet is very clean and the view is superb! The most enjoyable is the bed! Omg! Feel like booking another night just to sleep all day long! Haha!! Not to mentioned the buffet breakfast is nice too! But a little bit too few choices. Looking forward to see more food in the menu. :) The pool is nice as well! Can’t wait for my next trip to malacca so I can stay here again! Will definitely recommend this hotel to everyone!

1. Stated there’s an upgrade in bedsheets so it’s higher quality more comfortable, that’s good to know  2. Toilet is very dirty with spider and weird insect I saw in just 4 days stay.  3. The blanket without the cover is very dirty and cream colour 4. Chair has blood stain  5. Toilet shower area is mouldy 6. Want more toilet paper or bath supplies or their tiny water? Add money. 1 layer toilet paper can last you 4 days for 2 pax? 2 mini 50 ml bottle can last you for 1 day?  7. No toothbrush  8. No room slippers  9. Basin water splashes everywhere, might as well shower standing near the basin.  Honestly this place has so much potential if house keeping really takes care and clean the property  There is 1 big mega mall opposite which is super convenient  Quite near jonker street too 15 min walk.  Staffs are polite and nice, check in and out process when it’s your turn, is pretty fast but there’s always long queues and waiting time.