This hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. 👍 There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
The huge Marriott is complete with great hospitality. The hotel has a cycling route and a sport centre 3 mins walk away with only ¥500 rental per house for normal bikes and gears which is great for the hotel guests and great location for young riders to start the riding. Journey here
All rooms at the hotel are lake-facing, offering fantastic views of Lake Biwa right from your door. The hotel is located right on the lake, perfect for a leisurely stroll along the shore.
The hotel provides a free shuttle bus service from Otsu Station, which is very convenient for tourists. However, it's also just a 10-minute walk (or slightly more) to Otsu Station, so transportation is generally very accessible.
There's also a terrace on the third floor of the hotel where you can enjoy panoramic views of Lake Biwa.
The rooms are quite spacious and very clean.
This hotel has the best hotel receptionist we met on our 6 week traveling through Japan.
Our bicycle was broken, she was very patient with the language barrier between us.
She insisted we brought the bike insde the hotel as outside it was too hot.
She went collect plastic gloves, carried our bike chain (which was very greasy), helped 10 minutes to work on the chain.
She told us she worked in a bikeshop before she started working in the hotel.
An amazing lady!!
Came to Lake Biwa and enjoyed a hot spring bath. The room was spacious, and the private onsen was spotless. Both breakfast and dinner were delicious; highly recommended. Perfect for a relaxing getaway.
Great hotel. If you can, book a room with a view of the lake, you won't regret it. There are no 24-hour shops nearby, only the hotel bar and restaurant, so either bring your own or specify dinner and breakfast in your reservation.
The front desk is located on the second floor of the Lawson convenience store in the west exit rotary, right next to Kusatsu Station. The three staff members at the small front desk were efficient and helpful. The contracted parking lot is in the building immediately to the left as you enter the rotary, and the signs were easy to find. The overnight parking fee of 500 yen was a welcome bonus. The amenities were also of high quality. The water, tea, and snacks in the refrigerator were all free, which was a nice touch.
The Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
The room faces Lake Biwa, and the autumn colors are beautiful.
The Japanese-style room is quiet, clean and comfortable. Breakfast and dinner are excellent.
The hotel staff is also very friendly and it is a pleasant holiday here.
You can call the hotel for free pick-up at Ogoto Station.
Great
81 reviews
9.3/10
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AAnonymous UserThe room faces Lake Biwa, and the autumn colors are beautiful.
The Japanese-style room is quiet, clean and comfortable. Breakfast and dinner are excellent.
The hotel staff is also very friendly and it is a pleasant holiday here.
You can call the hotel for free pick-up at Ogoto Station.
__WB135232****Came to Lake Biwa and enjoyed a hot spring bath. The room was spacious, and the private onsen was spotless. Both breakfast and dinner were delicious; highly recommended. Perfect for a relaxing getaway.
YYuKidonThis hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. 👍 There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
GGuest UserEvery time I go to Hikone, I will definitely choose this hotel. Facing Hikone Castle and Hikone Moat, the environment is elegant. The old street nearby is filled with a strong Edo atmosphere, I like it very much!
PPingxinjiejieThe Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
JJaimeWONGThe huge Marriott is complete with great hospitality. The hotel has a cycling route and a sport centre 3 mins walk away with only ¥500 rental per house for normal bikes and gears which is great for the hotel guests and great location for young riders to start the riding. Journey here
JJiexixiaokaJapanese version of the full season, the room is relatively large, you can see Hikone Castle, 100 meters away from the JR station, the price is very high, the breakfast is average, optional meals are included, there is a super large store across the road, the second floor taxfree has a variety of cosmetics Clothing and local products, the underground supermarket is large and you can buy all kinds of lunch boxes, with a microwave and dining area.
Hikone is so cute, Hikone Castle is so so
KKyoto GodIt was very clean and well-cleaned. The living environment around the station is convenient, with a medium-sized supermarket, two Seven-Elevens, and a Starbucks right next door. You can do your laundry, and toothbrushes and towels are also provided.
Kyoto is a 10-minute subway ride away. It felt more convenient than many accommodations in Kyoto city. Otsu is full of nature and has a calm atmosphere.
I recommend it so much that I don't want to let too many people know about it (lol). The staff were all very kind, and it was fun to have the restaurant help me check in. I'm very grateful!
Very clean and well-maintained. The area around the station is super convenient—there’s a mid-sized supermarket and two 7-Elevens right next door, plus a Starbucks. Laundry is available, and they provide toothbrushes and plenty of towels.
It only takes 10 minutes by subway to reach Kyoto, and honestly, it felt even more convenient than many places inside Kyoto. Otsu has a peaceful, nature-filled atmosphere that’s quite refreshing.
Honestly, I almost don’t want to share this gem—worried the price might go up! Big thanks to the kind staff. Fun detail: even the restaurant team helped with check-
GGuest UserOn short notice, I was looking for various accommodations, including business hotels. I chose this one as I only needed a room for the night. The price was very reasonable, and it was excellent.
MM235976****Facilities: The room size is quite spacious, with a separate bedroom and dining area. There are also two restrooms, and outside is a private hot spring tub. Overall, the facilities are well-maintained.
Cleanliness: Acceptable.
Environment: Very good. You can see Lake Biwa right from the room. And you absolutely must try the large communal hot spring bath. Especially in winter or on a rainy day, when it's raining or snowing outside and you're soaking in the super warm hot spring – it's incredibly comfortable, truly indescribable.
Service: After exiting the JR station, if you call the hotel, a car will come to pick you up. However, that phone is really well-hidden; it took us a while to find it. The drive to the hotel takes about 10 minutes. The staff's service attitude is very good. They also escort you to your room and thoroughly explain each feature and how to use it. Check-out is at 10 AM, but most hot spring ryokans in Japan have this check-out time.
Dining: We booked the two-meal plan, breakfast and dinner. The variety was quite rich, and the taste was decent, within expectations. Overall, the dining service was pretty good. Room service is also available; the latest you can order late-night snacks is 9:30 PM. Room service food is absolutely delicious! And it's not expensive at all, the prices are the same as outside.
Overall, our stay at this hot spring ryokan was very comfortable. For those who can, I recommend staying two nights. On the second day, you can explore Biwako Valley, which is quite close to the hotel. It definitely won't disappoint (provided the weather is good; if the weather's bad, don't go).
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