The hotel was great and very clean. The amenities perfect and the staff very helpful. They also had inside parking, at a fee, which worked well. And outside parking free. 30 minutes to the centre of the city which is not a problem as you have buses passing right in front.
The hotel is located right next to the train station 🚉. After breakfast and collecting our luggage 🧳, we could walk right into the train station square in less than five minutes.
Cleanliness: Why was the water from our room's kettle so cloudy? I don't understand. I hope the hotel will check the kettle in our room.
The shower gel 🧴 in the room smelled amazing, a classic European scent, I loved it!
Service: Pretty good. When we checked in at night, they told us there was a bar on the sixth floor where we could get something to eat, but we just went to sleep and didn't go.
The breakfast was really great, with a wide variety of options. The staff 💁♀️ proactively asked if we wanted coffee or tea 🫖.
Lovely hotel, clean rooms, very good breakfast. Staff is friendly and helpful! Although the hotel is not located in the historic centre it is in walking distance and just beside the tram line which is really convenient..15 min walk to the main train station. Good value for money, it was overall a great stay!
A good business hotel, the room is clean, the breakfast is good, but for us, the location a bit far from the landmarks and our destination.
We went for Juventus Match, and it was a bit far from the Allianz Stadium. You might need to check the location from your destination in Turin. But overall a good hotel.
Overall, it's a very good hotel. I arrived very late at the hotel, and the front desk was very welcoming. It's very close to the train station. I didn't give a bad review of the breakfast. The room was quite large. There was no bottled water, but snacks were provided. Overall, it was very good.
Functional and well-managed facility!
The city center is easily accessible by train, which runs from Rabaudengo-Fossata to Turin Porta Susa in 2 minutes. Excellent value for money.
The rooms were quite large, and the hotel was beautiful, but the service was just so-so, and the cleanliness was unsatisfactory! The front desk staff were always cold and unfriendly; I don't know if Italians are just naturally unfriendly or if their training was inadequate.
Ближайший город к аутлету серовалли, александрия, на въезде в который находится эта гостиница, она совмещена с кинотеатром и аквапарком, поэтому есть бесплатная большая парковка и отличная опция спа и аквапарка в жаркий день, а вечером хороший ресторан-пиццерия. Для остановки с ребенком самое то, хоть завтрак и простой и номера чуть уставшие, но домашний аквапарк затмил всё.
Very Good
94 reviews
8.2/10
Price from
DKK 445
per night
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8,9/10
Very Good
GGuest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
DDoc TanyaThe hotel is located in a beautiful place, next to the boat port,comfortable to ride on the islands,near a pedestrian path along the lake,can be reached in 20 minutes to the Streza center,where there are many restaurants. In the hotel it is clean,it is certainly a little old. But the view of the lake is very beautiful. Breakfast is ordinary with hot dishes, delicious coffee. Overall I liked everything
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
GGogoWangFor a temporary one-night stay in Turin, it is a good and cheap place. Small but beautiful, the surrounding is quiet and pleasant, surrounded by mountains in the distance, and the weather in Italy is also great, which fully shows its beauty!
The breakfast is quite good, except for the lack of green leaves, everything else is there, which is great.
GGuest UserBack to Turin, I booked this hotel randomly and was very satisfied. The price-performance ratio is super high, much better than expected. The location is safe and secure. It is between the Conservatory of Music and the Academy of Fine Arts. It is within walking distance of Via Roma and other places. The hotel is very new. I booked a balcony room. It is very comfortable to sit on the balcony and chat on vacation.
YY DarjeelingThe man who helped for check in was very professional and friendly, spoke French and English too which was great.
I asked for the tourist information at the desk too which was very clear and helpful.
The parking was easy in front of the hotel, a spacious room, a great choice for breakfast.
Cleanliness, in general was good, except a few spots on the floor in the bathroom was missed.
I will recommend to any of my friends.
KKGB77Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
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