Me and my husband had a week stay, good location near city centre just few minutes walk to the Bullring and city centre. Staffs are friendly and helpful. The room is clean and with a handy kitchen , the house keeping doing a good job . A special thanks to Linda, she is extremely helpful to help us to extend to another week stays. I highly recommend this hotel and will come back again
Excellent location for the town centre and plenty of parking, we booked parking through yourparkingspace.com and left the car there for the duration of our holiday from Birmingham airport. Rooms are air conditioned, very spacious and clean. Lovely bathroom.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Middle House, a scrumptious, homemade breakfast kick-starts the day.
With a stay at Chogan City Stays in Coventry, you'll be within a 5-minute drive of Coventry Building Society Arena and Wheatsheaf Players. This aparthotel is 13.4 mi (21.5 km) from National Exhibition Centre and 13.7 mi (22.1 km) from Resorts World Birmingham.
Free self parking is available onsite.
Stay in one of 10 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles.
Cozy spacious rooms, with good amenities (kettle, hot drinks, shower gel and body wash etc). Steam room, sauna, jacuzzi and pool are nice. Ample parking.
Could do with more signage in the corridors and stairs to find the pool as it's very big inside.
Too noisy from the fan in bathroom
Mattress is not good and lighting system no any switch close to bed
At 8h40 in restaurant no enough breakfast the pods empty
Stayed here with 2 others to attend the UK Games Expo. If you have a car, it's a great location! Only 15-20 minutes away. It was honestly a beautiful place to stay, the room was spotless and very welcoming. There are lots of pluses including a nice choice of breakfast, a living room to relax in and a lovely outdoor space that was surprisingly quiet. The parking was free too! The host was very friendly, giving us lots of tips about the area and the hotel. Highly recommended if you need to stay in the Birmingham area for any reason. It's near every shop you could ask for!
Hotels in West Midlands44.4% of visitors choose this area
GGuest User2025.09.15
Way over priced for what it is! Rooms average, not as good as a premier inn and breakfast wasn’t great!
One thing I. Will say though is the reception and bar staff as well as the friendly housekeeping lady and lady at breakfast check in were absolutely amazing! I travel a lot and they they were some of the best I have met!
Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.
Very Good
106 reviews
8.4/10
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8.9/10
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GGuest UserAbsolutely loved our stay at the Leonardo Royal Hotel Birmingham! From the moment we walked in, the staff were welcoming and friendly. The room was spotless, modern, and super comfy – perfect for a relaxing break. The location is ideal too, right in the heart of the city with everything just a short walk away. Breakfast was delicious with plenty of choice. Can’t fault a thing – we’ll definitely be coming back. A fab hotel all round! ⭐⭐⭐⭐⭐
NNell2025Room is great size and has all the basic amenities you'll need in a three star hotel. It's clean and definitely updated compared to how it used to look years ago. Unfortunately, there's no AC, bed is a bit smaller compared to standard hotel. Bathroom was leaking when showering. Tap needs greasing as it was a bit stiff to lift. W/C flush needs fixing so it flushes properly. WiFi was very slow and intermittent. The reception area as well as the building exterior unfortunately still looks tired and dated still after so many years. I wish they'd repaint it as it's next to the bus station. Also, the breakfast food were overcooked. Bacon, chewy, hash brown looks likes cooked in used oil as it's so brown rather than golden colour. The brown bread taste bitter. The coffee wasn't nice either. I think it's time that Britannia invest in modernising their Coventry City centre chain.
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GGuest UserThe aircon system was totally sucks, it happened to numbers of rooms, even we changed the room it wasn’t help. The staff told me that the maintenance can only be conducted on weekdays (our stays in during weekends) !!!! We can’t breath while we were sleeping, no choice but to open the windows. Our room is facing to the Main Street with heavy traffic even siren sounds from police car. Luckily we just stay for 1 night. Once is enough !
GGuest UserAfter a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room .
The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it.
I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests.
After being woken up at 9am from the workers, I tried to get some more sleep.
The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm.
This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.
DDianaThis hotel offers a consistent and reliable experience, making it a solid choice for travelers seeking a hassle-free stay. The overall atmosphere is calm and professional, with a focus on efficiency rather than luxury. Guests can expect a clean and orderly environment, with attention paid to maintaining quiet and comfort. The decor and design are simple but tasteful, contributing to a neutral and unobtrusive ambiance. While not particularly distinctive, the hotel delivers on what it promises, leaving a generally positive impression for those prioritizing practicality over extravagance.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
GGuest UserHotel is not in a bad location for trips out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
JJSTWComfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel.
The only downside is the shower area, the curtain was short and water spilling everywhere when take shower.
Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price
RRyanCozy spacious rooms, with good amenities (kettle, hot drinks, shower gel and body wash etc). Steam room, sauna, jacuzzi and pool are nice. Ample parking.
Could do with more signage in the corridors and stairs to find the pool as it's very big inside.
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