Posted on Jun 25, 2024
Yezi
A small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
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Price per night fromAED 327
Posted on May 24, 2026
Guest User
We booked two lovely ”King” rooms - very clean and comfortable, in superb settings. The hotel is very conveniently located to allow a short walk into the town.
We stayed for two nights, and there were busy weddings on both days - but there was minimal noise, and the wedding guests added to the lovely atmosphere.
The hotel appeared to be almost fully booked for both days, so finding that only ONE lift was working was less than helpful (we were told that the other lift had been out of action ”for some time”, due to the hotel ”awaiting spare parts”?)
Annoyingly, the one working lift only went up to the 4th floor, so to reach our room on the 5th floor we had to hump our suitcases up the stairs - minor inconvenience, but unexpected from such a prestigious hotel.
Our biggest gripe was (a.) the lack of available parking spaces (one car park had a huge marquee erected on it for a function) and (b.) being told when checking in that there was a parking charge of £18 per night - even though there was no mention on the website or on the booking details. It felt rather ”cheap and petty” for a hotel to have to stoop to fleecing their guests for parking fees to park at their hotel! We estimated that there were around 150 cars - so guests with cars are subsiding the hotel by over £2500 per night.
All-in-all, a thoroughly enjoyable stay in a lovely hotel set in lovely surroundings - we would definitely stay there again.
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Price per night fromAED 339
Posted on Jul 12, 2026
Guest UserYes the room was dated, and yes the room was hot. However the room was clean, comfortable and a fan was provided to help circulate the warm air. The windows have restricted openings most likely due to H&S but with the fan it was enough to move the warm air out and allow cooler air in.
Check up was chaotic but the lady apologized and explained they had a member of the staff off sick. She worked her way through everyone as quickly as she could giving everyone the same warm welcome.
Breakfast was enjoyable and the spa area was a delight offering everything you need.
After checking out I realized I left my sunglasses in the room. The cleaning team were so helpful allowing me access to retrieve them and to double check I had everything
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Price per night fromAED 216
Posted on Jul 20, 2026|Double Room
Guest UserHotel was quite easy to find & access was quite good. Good car parking arrangement with the council for 2 day's. Disappointment the hotel didn't offer an evening meal so we had to go out & find it which wasn't ideal as when booking we noticed a restaurant on site. Only coach parties would be entertainment apparently.
Breakfast covered hot & continental which was good to us.
Our room however was far from satisfactory to us but we tolerated it & didn't complain. The bathroom door handle was troublesome to open so instead of fixing it they put a sign on the door telling us what to do.. The bathroom blind was also broken.
The very small room had a tiny bed which was far from comfortable. We paid a lot for 2 nights which we regret so alas we won't be returning.
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Price per night fromAED 146
Posted on Jun 23, 2026|Standard Double Room
ArtistaThe grand exterior of the hotel is impressive, but the rooms are very dated. There is no air conditioning, so booking a room with a window is a must for summer. I booked a window room, though the window required some effort to open. Some rooms do provide fans.
On the plus side, the price is budget-friendly, and the location is incredibly convenient, right next to the beach and the cliff tram, with shops within easy walking distance.
Note that check-out is early at 10AM, and late check-out requires an extra fee. Also, the hotel does not offer free parking, you will need to find paid street parking nearby. It isn’t expensive, but it takes time to find a space during holidays.
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Price per night fromAED 183
Posted on Aug 5, 2026|Bigger Guest Room
Guest UserMy daughter and I stayed here for 4 nights and had a great stay. The room was very nice, lovely and clean and we enjoyed the unusual touches such as the record player, dolls house for teas and coffees etc. The pantry for guests is a lovely touch too. The room was a little tight ( it was a large double) but it was manageable.
The hotel is in a good spot, with an easy walk in to York Minster and the centre.
The bar was a nice spot to sit and relax and all staff we encountered were very friendly.
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Price per night fromAED 665
Posted on May 28, 2026|Small Double Room
Guest User
Beautiful hotel only 10 minutes walk from the city centre
Our room was clean and cosy
In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵
The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night
All the staff were friendly and helpful
We will definitely return in the near future.
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Price per night fromAED 357
Posted on Aug 3, 2026|Accessible Classic Double Room
Guest UserThe room was spacious and very comfortable, and the staff were friendly. The location is excellent, within walking distance of the train station. There's a capsule coffee machine and small bottles of water in the room. I booked an accessible room this time, and the sink was quite small. I'd recommend being cautious when booking and opting for a standard room, as the bathroom is more convenient.
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Price per night fromAED 741
Posted on Sep 13, 2026|Standard Double Room with Ensuite
Anonymous UserThe guy at the reception was friendly, the hotel is in need of a revamp, the rooms are very basic, the place was quiet during the night we stayed for one night and it served it's purpose, and it was a cheap stay so wasn't expecting 5* material, there is off street parking but not massive we parked down the street, not wheelchair friendly, they is a pool but it's not in use anymore,
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Price per night fromAED 120
Posted on Jul 30, 2026|Two Room Family Room
Guest UserOverall, I wouldn't really recommend it. The location is okay, just outside the city walls. However, all the rooms are in the attic, requiring two flights of very narrow stairs, making it impossible to bring up even a slightly larger suitcase. The floors are uneven, and in some areas, it feels like they could easily collapse; even with a carpet, they still creak when you walk on them.
What's even more frustrating is that the attic is already stuffy, and a constant instant noodle smell drifts up from the downstairs restaurant. On the night we checked in, we found one of the air conditioners wasn't working, but the front desk said the maintenance staff had already left for the day and could only provide us with a small electric fan.
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Price per night fromAED 283