I had a fantastic stay at Thistle Express Hotel Luton! From the moment I arrived, everything was smooth and welcoming. The check-in process was quick and easy, and the staff were incredibly friendly and helpful throughout my stay.
The room was clean, modern, and well-maintained, with a comfortable bed that made it easy to relax after a long day. I especially appreciated the thoughtful touches like complimentary refreshments and the strong Wi-Fi, which made my stay even more convenient.
The location is perfect—right in the heart of Luton, close to shops, restaurants, and transport links, making it ideal for both business and leisure travellers.
Overall, Thistle Express Hotel Luton offers excellent value for money with great service, comfort, and convenience. I would definitely stay here again and highly recommend it to anyone visiting Luton!
I had a lovely big room and huge bed , which was comfortable.
Large picture windows with view of river & town over the bridge next to the hotel.
Room had all the usual amenities- kettle, mugs,, tea, coffee, sugar & milk. Shampoo & bodywash in bathroom, hairdryer. Box of tissues in bathroom.
The bathroom has a good size cubicle and good pressure in the shower.
I did not use the in house restaurant, so cannot comment.
The bar was good and there was a water dispenser on the counter..Great for filling up my water bottle for the day.
So lovely to walk out of the hotel and over the bridge to the town, including the excellent museums, or walk along the paths on either side of the river.
Only slight downside was the route down the stairs was a bit convoluted, but there were lifts of course.
Nice little hotel with beautiful garden and seating area.
However hotel need to be bit more transparent with the situation there atm as I totally understand it and commend them for doing it, however not making paying customers aware this is why bars aren’t open or breakfast / food services are not available will lead to complaints and making customers feel very uncomfortable. But this does not take away from the staff there who were all extremely welcoming and doing the best with the cards they have been dealt.
Friendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton.
The accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.
Hard to listen to the traumatic stories of families awaiting social housing to house them.
The staff are all caring and professional.
It’s evident that they are a good team.
I’ve stayed in three different rooms, all very comfortable!
The location is really convenient, about a 10-15 minute walk from the airport, which is perfect for anyone catching an early flight. However, the room was a bit small and stuffy. Other than that, everything else was fine.
The staff is friendly and welcoming. The hotel equipped with a smart large screen of TV in the room. The hotel is within a walking distance from the airport, around 10 to 15 minutes walk. There is a bus available from the opposite the hotel to the airport. However, on the day of my travel, the bus did not turn up. The toilet stink and I found blood stain on the bedsheet.
Staff was great,
Room very tiny and dusty,
I paid £45 extra for breakfast as expected to be Hilton breakfast I was very disappointed when I see the breakfast buffet.
The Premier Inn is a decent value for money. The staff were very helpful at check-in given that we arrived a bit earlier than 3pm , they allowed us to to change into clothing more appropriate for the toasty afternoon ( sunny and 25C) and leave our belongings in storage behind the reception. The biggest drawback , in my books, was the fact the window in our room was sealed shut and we had to rely on the HVAC system for fresh air. The location made it easy to reach from Luton Airport after a 10 min walk from the Luton Station Interchange, but the surrounding area has a bit of a rough edge to it.
Very Good
48 reviews
8.2/10
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INR 6,120
per night
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PPetra PaulaThe accommodation is just a few minutes walk from the airport. The insulation is good and you can't hear anything in the rooms. The staff is very friendly. The breakfast is varied, something for everyone.
AA HashemStaff was great,
Room very tiny and dusty,
I paid £45 extra for breakfast as expected to be Hilton breakfast I was very disappointed when I see the breakfast buffet.
GGuest UserI booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price.
EExploring our one precious worldFriendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton.
GGuest UserHampton by Hilton London Luton Airport is a great choice if you’re flying from Luton and want something convenient and comfortable. The hotel is just a short walk from the terminal, which makes it really ideal for early morning or late-night flights.
The rooms are modern, clean, and well-maintained. Despite being so close to the airport, the soundproofing is quite good and the room felt quiet enough for a good night’s sleep. The bed was comfortable and the room had everything needed for a short stay.
Check-in was smooth and the staff were friendly and helpful throughout the stay. One nice perk is the complimentary breakfast — the selection is fairly simple but includes hot items, pastries, fruit, and coffee, which is perfect before heading to the airport.
Overall, it’s not a luxury hotel, but it’s reliable, clean, and extremely convenient for travelers flying from Luton. I’d definitely consider staying here again for an early flight.
GGuest UserI had a fantastic stay at Thistle Express Hotel Luton! From the moment I arrived, everything was smooth and welcoming. The check-in process was quick and easy, and the staff were incredibly friendly and helpful throughout my stay.
The room was clean, modern, and well-maintained, with a comfortable bed that made it easy to relax after a long day. I especially appreciated the thoughtful touches like complimentary refreshments and the strong Wi-Fi, which made my stay even more convenient.
The location is perfect—right in the heart of Luton, close to shops, restaurants, and transport links, making it ideal for both business and leisure travellers.
Overall, Thistle Express Hotel Luton offers excellent value for money with great service, comfort, and convenience. I would definitely stay here again and highly recommend it to anyone visiting Luton!
PPhilReally conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
JJeovoniFirst time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food.
.
Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.
GGuest UserRoom clean and tidy. Unfortunately a couple of lights were not working in the bathroom so made for a bit of a palaver trying to shower in almost darkness.
The breakfast was good with lots of choice, sadly the coffee in the machine wasn’t of good quality and was very bitter.
The staff were very polite, friendly and professional.
Overall, would choose to stay again.
GGuest UserI had a lovely big room and huge bed , which was comfortable.
Large picture windows with view of river & town over the bridge next to the hotel.
Room had all the usual amenities- kettle, mugs,, tea, coffee, sugar & milk. Shampoo & bodywash in bathroom, hairdryer. Box of tissues in bathroom.
The bathroom has a good size cubicle and good pressure in the shower.
I did not use the in house restaurant, so cannot comment.
The bar was good and there was a water dispenser on the counter..Great for filling up my water bottle for the day.
So lovely to walk out of the hotel and over the bridge to the town, including the excellent museums, or walk along the paths on either side of the river.
Only slight downside was the route down the stairs was a bit convoluted, but there were lifts of course.
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