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Reviews for Zermatt Hotels

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Riffelalp Resort 2222m
4.8/534 Reviews
Very good five-star hotel located in mid-levels You need to take a small train up the mountain and get off at the second stop and walk about 5 minutes to the hotel You can also take the hotel shuttle bus Right next to the ski slope, you can slip directly down the hotel from the piste
La Vue Luxury Living Apartments
4.9/510 Reviews
We came to choose La Vue as an alternative to hotels in Zermatt as we were 3 couples interested in traveling together. The self-appointed “Luxury living” has great reviews and a nice marketing (website) that looks attractive but leaves a lot of inconvenient FACTS aside…: To start with: there are very limited views (“La vue” in French) from the building of the Matterhorn contrary to many pictures and most other hotels in Zermatt. Secondly, the location is on the opposite side of town from all gondolas or lifts to the slopes: it is made worse by the fact that you have to climb a steep and long (400 yards) street, followed by a tunnel and 2 elevators before you can be back into your room: if you don’t mind the first time coming back from a long skiing day, it gets old after a few outings even to go for dinner down to the main street…Of course, that “detail” is not stated anywhere on the brochure or website and you have to be there to realize it.Lst but not least, the building is sitting above a major school with loud children and teens screaming at every break between classes...Worst if you are in a unit facing town...!! Although the recently (2012) built building features simple but tasteful design and style as far as the 3 bedrooms apartment was concerned, the shared amenities (reception, Spa, lounge …) are quite limited and fall short of Luxury standards: the indoor Jacuzzi is small and serves as a pool (unlike the generous size real pools that other hotels that we got to visit (modern like the Omnia, Cervo, or older establishments like Mont Cervin Palace etc…).There is no gym or work out / biking machine and the Massage team and menu are quite limited and overpriced ( I actually went for a massage at the Mont Cervin Palace Spa with amenities that are of decent size with great, international team of trained masseuses and a dedicated Manager… As far as Help/ Service is concerned, this “Luxury living” falls short again: front desk help has patchy hours ( when not smoking outside), most of the times nobody was there at standard hours and we had to deal with at least 6 different ( young/ inexperienced) agents over our 7 days stay…Except for Daniel, their English and knowledge was at best sketchy and their attitude not so great…If nobody is there, you then have to call the main hotel reception (Julen group) for remote (and delayed) assistance. The “cinema” movie room was stacked with storage stuff that blocked a third of the room and we were told that they don’t offer any DVD movie library, you just have to bring your own content… The only redeeming features at la Vue for us was a very abundant and quality breakfast served in room at the time of your choosing. When we went to the Omnia Hotel for a fine dinner, a few blocks away, we discovered an incredibly friendly and helpful reception staff even to outside guests, a great library/lounge bar/ area, an impressive pool and jacuzzi facing real Matterhorn views , and , of course, our dinner at their r
Cervo Mountain Resort
4.6/518 Reviews
This hotel is the best one in my 12-day trip in Switzerland. The details of the hotel are very good. The minibar in the room is free, there is beer bubble water, etc. The room is large and can be used for extra beds. There are some hot foods outside, which are included in the room rate. It is a very careful hotel. There are many things to send, chocolate, special drinks, sweets, etc. Many details can reflect that this is a high-powered hotel, although the hotel is Half-mountain, but it does not affect travel at all. There is a hotel bus transfer to and from the train station, and the hotel has a direct elevator to the foot of the mountain. The elevator is the entrance to the rothorn, very good!
Mont Cervin Palace
4.6/561 Reviews
We were here with Tauck Tours. There were 24 in our group and we all stayed across the way in condo's. We had 2 bedrooms 2 bathrooms, kitchen, living room, fireplace, 2 patio's. Everything was amazing. Fully stocked. We were here for two nights. Housekeeping was excellent. The only con, the shower stall was small. Huge bathroom small stall. The breakfasts were excellent, something for everyone buffet style. The dinner in their restaurant was 5 stars to die for. If staying in Zermatt, this is the place to stay! Beautiful bar are, sitting area as well.
The Omnia
4.9/566 Reviews
It is the best hotel in Switzerland in 8 days. The worst hotel I used to stay in before was 4 stars of 2800 yuan, basically all 5 stars. The facilities are new and the new hotel is more in my style. The service is in place, reflecting the high level of Swiss hotel service industry. The rooms are not large or small, just right, the toilets are a bit small, and the toiletries are a well-known British brand. Because the owner of the hotel loves whiskeys, there is a cabinet for whiskeys in the lobby. Whiskey in the room can be drunk for free, which is a waste for me who does not drink. The breakfast is not many, but it is very exquisite and you can eat it well. Self-driving is not allowed here, there are shuttle buses to the train station, you need to call in advance to book. Several attractions are close. The hotel swimming pool is also good, although not large, you can swim and watch the mountain view. I will definitely choose here next time. Price is also good.
Schweizerhof Zermatt - a Small Luxury Hotel
4.4/573 Reviews
We had an absolutely wonderful stay. Room was clean, spacious and very comfortable. Very near the zermatt train station, just opposite of Macdonald’s. Breakfast had a good selection. Housekeeping would check in on you and offer free chocolates. The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.

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Hotels Quick Overview

Highest PriceS$ 8,346
Lowest PriceS$ 342
Number of Reviews516
Number of Hotels27
Average Price (Weekdays)S$ 1,336
Average Price (Weekends)S$ 1,415

Tips for Selecting a 5 Star Hotel in Zermatt

Book hotels in Zermatt via the Trip.com website or app, it's easy and hassle-free. Looking for hotels in Zermatt? Trip.com is a great place to start. You can stay 3-5 days at hotels in Zermatt without running out of things to do. Zermatt is a city with tons of tourist attractions. You'll never want to leave!

Though there is no civilian airport, it's still easy to take a bus or train to reach Zermatt. Visitors often choose to travel to Zermatt by bus.

Trip.com offers discounts of up to 20% on 265 boutique hotels in Zermatt. Zermatt has high quality and low-priced hotels. You can spend one night at a nice hotel for only 277 SGD. There are 27 five-star hotels in Zermatt at an average price of 628 SGD per night. There are 91 four-star hotels in Zermatt at an average price of 304 SGD per night. There are 66 three-star hotels in Zermatt at an average price of 195 SGD per night. There are 9 two-star hotels in Zermatt at an average price of 109 SGD per night. Hotels in Zermatt offer great value for your money, so a high accommodation budget isn't necessary. Those who favor Best Western can choose a hotel under its name. In Zermatt, chain hotels such as Best Western are one of the top choices among travelers. Best Western Hotel Butterfly is one of the most popular hotels in Zermatt. Many tourists also stay at Hotel Derby.

If you stay at a hotel in downtown Zermatt, nearby attractions like European Snowsport Zermatt Ski School, Hinterdorf can be your first stop. For short trips in Zermatt, Matterhorn Glacier Paradise, Dufourspitze are all good options. The most famous attractions locally are Zermatt Tourismus, Gornergrat. Upon departure, you can head to popular commercial areas like Chocolaterie Läderach, OLMO Zermatt to buy souvenirs or travel accessories.

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