Ramada by Wyndham Pearl Guangzhou

Ramada by Wyndham Pearl Guangzhou Reviews

Ramada by Wyndham Pearl Guangzhou

No.9 1st Mingyue Road, Middle of Guangzhou Avenue, Yuexiu District, Guangzhou, Guangdong, 510600, ChinaView Hotel Details
Ramada by Wyndham Pearl Guangzhou
Ramada by Wyndham Pearl GuangzhouRamada by Wyndham Pearl GuangzhouRamada by Wyndham Pearl Guangzhou
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Ramada by Wyndham Pearl Guangzhou Guest Reviews

4.3/5
1858 reviews
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(1858)
Positive reviews(1715)
Reviews with photos/video(468)
Great location(329)
Easy to get around(89)
Loved the night views(59)
Average decor(57)
Friendly front desk staff(40)
Stayed multiple times(21)
Great swimming pool(18)
Negative reviews(143)
Nadine N
River View Business King Bed Room
Stayed in Jun 2024
Solo travellers
10 reviews
1.0/5
Posted on Jun 10, 2024
I visited this hotel for Dragon Boat Festival weekend and it was the best decision made! The hotel is located right along the Pearl River in Yuexiu District within walking distance to the Canton Tower, Opera House, Sports Park and other popular sites. Convenient shopping and restaurants around hotel and easy to find hotel and see it. Beautiful views of both the river and the Tower. Was nice to wake up to an actual Dragon Boat Race on the river . Reception is helpful and friendly. Expect to pay a deposit equivalent to the room rate for each night (although Trip.com notes states 1000 kuai deposit, I paid 1500 for my two night stay but it will be refunded to my card eventually as confirmed on checkout, so make sure you have enough available for the deposit). Most staff at the hotel from reception to housekeeping speak basic English which is very convenient and makes communication easier. I was initially checked into the incorrect room but reception very quickly changed me to my correct room within a quick call. The bell hop came up which helped save time and was very friendly. The amenities in the room are excellent and while there were some negative reviews about “old furniture”, which, yes, might be a bit dated but actually fits the style of the room and more importantly was clean, well maintained and comfortable. The bathroom extractor did make an awfully loud sound (like crickets) but really not so bad as to affect sleeping. I was very impressed by the quality of the bathroom products (worked wonderfully to protect against mosquitoes and high quality!). Although the hotel states they don’t supply toothbrushes and such, they actually supply a full toiletry kit and replenish it daily. Water pressure and heat is great regardless of time of day. The bathtub is a little small and not very deep but also good. My only complaint is that the bath plug/stopper did not fully close so when taking a bath, the water would keep needing to be refilled causing a lot of water wastage. Also, Internet access when using the Ramada Backup preferred option was not great and I could not connect 🛜 fortunately, I could use the Ramada general Internet which offered better signal but required regular phone number access code for use. I stayed in a smoking 🚬 room which is quite lovely considering very few hotels offer this option and is a big reason why I booked the hotel. That being said as the floor to ceiling windows do not open it did, obviously, make the room and floor stuffy and smelly. It might be worth installing an extractor fan or having an air purifier in these rooms. The pool is lovely and big! I must say I am glad I read the reviews first because I brought a swimming cap and was able to use it. I suggest management include this in the details as it could be quite frustrating to people like me who book hotels primarily for the pool then only find this out upon arrival. The other thing to note is that the pool is actually in a different building at the Health Center so it’s not that quick to access from the hotel although it closes at 22:00. It is actually a paid for center so there are members there not part of the hotel. That being said, reception is helpful and will offer hotel guests a free towel but be sure to ask for it. Overall, I was extremely impressed with the level of amenities, service and care of all the hotel’s staff and will definitely choose this hotel again when visiting GZ. Thank you very much for a brilliant stay.
6/20
Guest User
City View Business King Bed Room
Stayed in Jun 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Clean, great location. Enjoyed the bathtub. Didn't use it, but the outside pool looked lovely. Good choice for breakfast. Good value for money. Will definitely stay here again.
toriness
River View Business King Bed Room
Stayed in May 2024
Business travellers
65 reviews
4.5/5
Great
Posted on May 10, 2024
Hotel is a little dated but my room was very clean and in excellent condition, as well as very spacious with a lovely view over the river. A great price for the location. Easy walk to great bars and restaurants. I would stay here again.
Response from Property: Dear guest, hello! Greetings from RAMADA BY WYNDHAM PEARL GUANGZHOU! Thank you for your love and recognition of us. We are committed to bringing thoughtful care experience to every customer at all times. We look forward to seeing you again at Ramada.
Karine
Executive Room
Stayed in Sep 2024
Solo travellers
1 reviews
4.5/5
Great
Posted on Sep 8, 2024
I chose this hotel because of its location and the fact is has an indoor pool. The pool was very quiet and it allows proper lane swimming. Really good. However there was a bad smell in the room and small flies in the bathroom. The toilet flush wasn't working and it made noise the whole night. I informed the staff in the morning and they fixed it straight away. Overall, a pleasant experience especially because of the pool. In spite of the bad smell I will probably go back, hopefully my next room will be better. The sheets were really clean too.
Loong Tam
City View Business Twin Bed Room
Stayed in Feb 2024
Travel with friends
3 reviews
4.2/5
Very Good
Posted on Mar 5, 2024
Good location, good facilities indoor and outdoor swimming pool. Personally less prefer carpet
Guest User
City View Business Twin Bed Room
Stayed in Aug 2024
Family
5 reviews
4.0/5
Very Good
Posted on Aug 17, 2024
Nice hotel in a great location. Rooms are showing their age but are still comfortable enough. Swimming pool is fantastic and a great place to relax and cool down after a day exploring the city.
Leonah
River View Business King Bed Room
Stayed in Jul 2024
Couples
26 reviews
2.0/5
Posted on Jul 21, 2024
Average worn hotel of a bygone era. They will not let you swim in the outdoor pool without a cap. You can buy one for 15 dollars. Smelled heavily of cigarettes.
Strozek
River View Business King Bed Room
Stayed in Jun 2024
Solo travellers
9 reviews
4.5/5
Great
Posted on Jul 19, 2024
Good location, close to city center. Very nice view to the river and Canton tower. Lovely swimming pool. Good deal for price.
Steven Allen
Canton Tower View Twin Bed Room
Stayed in May 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
The location is very good with a view of the Canton Tower. The staff were very professional and helpful excellent service. Stay on the ninth floor of you want an updated room.
ivonne8a93
City View Business King Bed Room
Stayed in Nov 2023
Business travellers
34 reviews
5.0/5
Outstanding
Posted on Nov 6, 2023
Staying at the Ramada Hotel allowed me to enjoy the city even more. The staff is really friendly and helpful, is close to main attractions of the city and right next to the river. The common areas are good and the buffet breakfast had many options to choose from, you can see the Canton Tower from their pool area too where they also have gym, sauna and even indoor badminton courts. Would definitely stay here again when visiting Guangzhou again.
Response from Property: Dear Valued Guest, Greetings from RAMADA BY WYNDHAM PEARL GUANGZHOU!Thank you for taking the time to share your wonderful feedback with us about your recent stay at our hotel. We are thrilled to hear that you had such a positive experience and that you enjoyed your visit even more while staying with us. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that our staff's dedication to guest satisfaction made a difference in your stay. We're delighted to learn that you found our location perfect for visiting various attractions in the city as we are located next to the CBD. It's also heartening to hear that you enjoyed our common areas and the buffet breakfast with its wide array of options. We're pleased that you had the opportunity to take in the breathtaking views of the Canton Tower from our pool area, where we also offer a range of amenities like the gym, sauna, and indoor squash courts.We genuinely appreciate your kind words and your intention to stay with us again when you return to Guangzhou. We look forward to welcoming you back and providing you with another outstanding stay. If you have any special requests or need assistance with your future reservations, please do not hesitate to reach out to us. Your satisfaction is our top priority.Thank you for choosing Ramada Hotel, and we can't wait to have the pleasure of serving you again in the future.
AmarHIR
City View Business King Bed Room
Stayed in Apr 2024
Business travellers
1 reviews
3.5/5
Posted on Apr 20, 2024
the hotel is well located. Little bit old, but still OK. There is a swimming pool. the view on the canton tower is great.
Guest User
River View Business King Bed Room
Stayed in Apr 2024
Business travellers
11 reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
This is the second time I have visited this Hotel.As always the facilities are excellent,especially the Gym,Jacuzzi,Sauna and indoor hot pool available for both genders.The personell are very hospitable.If I may give some constructive criticism, the lunch self help at the California Restaurant was a bit dissapointing.They should have more variety of meat,and fish.Last time there was Sushi available for dinner, however this time for lunch no Sushi.And lamb or pork or mutton as an extra meat dish.They should also have a dry white wine on the Wine List at a reasonable price.They can contact Me at info@devillierswines.com -18826334160 , and I will supply.
AGBOMADJI KODJOVI AGBESSI
River View Business King Bed Room
Stayed in Sep 2024
Travel with friends
31 reviews
4.0/5
Very Good
Posted on Sep 19, 2024
A bit old but the staff is very friendly and welcoming.
AroundTheWorldTwo
Canton Tower View Room
Stayed in Oct 2023
Couples
16 reviews
5.0/5
Outstanding
Posted on Dec 2, 2023
We had a positive experience during my stay at the Ramada hotel. The location was ideal, offering a perfect view of the Canton Tower from the room. While the staff's English proficiency was limited, they made sincere efforts to communicate, and their friendliness stood out. The room was well-maintained and clean, enhancing the overall satisfaction of my stay.
Response from Property: Dear valued guest, greetings from RAMADA BY WYNDHAM PEARL GUANGZHOU! Thank you for taking the time to share your positive experience during your recent stay at our Ramada hotel. We truly appreciate your feedback and are delighted to hear that you had an enjoyable time with us. We are thrilled to know that you found our hotel's ideal location, offering a perfect view of the Canton Tower from your room. Providing a comfortable and pleasant environment for our guests is our top priority, and we are pleased that the cleanliness and maintenance of your room contributed to the overall satisfaction of your stay. We strive to make every guest feel welcome and valued, and it's heartening to hear that their friendliness stood out to you. We will continue to work on improving our language services to better accommodate our diverse range of guests. We value your feedback and look forward to serving you again in the future. If there's anything specific you feel we can improve upon or if you have any additional comments, please feel free to share them with us. Your satisfaction is our priority, and we appreciate the opportunity to make each guest's stay memorable.
Guest User
Executive Room
Stayed in Oct 2023
Couples
3 reviews
4.0/5
Very Good
Posted on Oct 4, 2023
This hotel was in a mostly convenient location. Our window faced Canton Tower and river. That was really beautiful at night time. The hotel is just a bit old and outdated . The TV didn’t really work well and the toilet made noise all night . I did enjoy my stay but not sure I’d stay again. However, the staff was quite pleasant. Especially the door men. The amenities are nice but I was told I have to put a swimming cap on to use the pool which was a bit off putting. So I didnt use it. Nice park and walking area surrounding the hotel as well. I’d recommend this hotel for maybe an older crowd like for if my Grandma were to go on this trip with me.
Response from Property: Dear valued guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about the convenient location and the beautiful view from your window, especially at night. It's wonderful to hear that our staff, especially the doormen, made your stay pleasant. We apologize for any inconveniences you experienced during your stay. We understand that the TV and toilet issues were frustrating, and we will ensure that our maintenance team addresses these concerns promptly to provide a more comfortable experience for future guests. Regarding the swimming cap requirement for the pool, this is a standard hygiene measure in many hotels to maintain water quality. We understand it might have been unexpected, and we'll work on improving our communication regarding such policies in the future. Your feedback is invaluable to us, and we will use it to make necessary improvements. We hope you'll consider staying with us again in the future, and we'll do our best to provide you with an even more enjoyable experience. Thank you for choosing our hotel, and we look forward to serving you again.