ELONG Hotel (Xi'an Xiaozhai Big Wild Goose Pagoda) Reviews
ELONG Hotel (Xi'an Xiaozhai Big Wild Goose Pagoda)
No.3, east section of south 2nd Ring Road, Chang'an Road Street, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
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ELONG Hotel (Xi'an Xiaozhai Big Wild Goose Pagoda) Guest Reviews
4.7/5
Outstanding
2130 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2130)
Positive reviews(2066)
Reviews with photos/video(416)
Classy environment(243)
Easy to get around(220)
Friendly front desk staff(204)
Delicious breakfast(135)
Close to metro(93)
Many amenities(91)
Convenient parking(73)
Well designed(59)
Negative reviews(64)
Elton de Freitas Carvalho
Elegant Queen Room
Stayed in Jan 2024
Couples
61 reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
This hotel is very convenient, very close to the metro station and good shopping around, the rooms were very clean and the service was very good.
Response from Property: 尊敬的賓客您好!感謝您對酒店的高度評價!我們非常高興得知您在這裏度過了愉快的時光。 酒店的便利性是我們一直努力追求的目標,很高興能得到您的認可。接近地鐵站和周邊的優質購物區,確實為您的出行和購物提供了極大的便利。同時,我們也非常注重房間的清潔度,確保每位客人都能享受到整潔舒適的住宿環境。而優質的服務更是我們的驕傲,我們的團隊致力於為客人提供貼心、周到的服務,以滿足每位客人的需求。再次感謝您的好評,我們會繼續努力,為每一位客人提供更好的入住體驗。期待您的再次光臨!Thank you for your high opinion of this hotel! We are very glad to know that you have had a good time here. The convenience of the hotel is the goal we have been working hard to pursue, I am glad to be recognized by you. Close to the subway station and the surrounding quality shopping area, really for your travel and shopping to provide great convenience. At the same time, we also pay great attention to the cleanliness of the room to ensure that every guest can enjoy a clean and comfortable living environment. And the quality of service is our pride, our team is committed to provide guests with thoughtful, thoughtful service to meet the needs of each guest. Thank you again for your comments and we will continue our efforts to provide a better experience for every guest. Look forward to seeing you again
Geok Foo
Yi Xin Double Bed Room
Stayed in Apr 2024
Solo travellers
3 reviews
4.2/5
Very Good
Posted on Jul 21, 2024
Though the builiding is kinda old, the hotel room is clean.
Response from Property: Dear customer, thank you for leaving such a warm comment! We have always been committed to providing comfortable accommodation and intimate services, and your satisfaction is our greatest encouragement. Looking forward to serving you next time! [ Worry-free travel - It only takes 6 minutes to walk from Exit C of No. 2 Subway Stadium] Yilong Hotel is located in the bustling business district, 600 meters away from Metro Line 2 and can transfer to Line 1.3.4.5, Bell Tower, Drum Tower, Huimin Street, Muma City Snack Street, Dayan Tower, Datang Nightless City, Saige Shopping Mall, History Museum, and the distance is very It's close and convenient to travel. Welcome back again. We will guarantee your experience and wish you a happy life.
TheDawg
Elegant Queen Room
Stayed in Feb 2024
Business travellers
247 reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
Nice hotel, great location good price, clean quiet
Response from Property: 看到您的評價小藝非常開心。很榮幸得到您如此高的評價,我們將繼續維持這份熱情真摯的為客人提供服務。一抹微笑、一杯熱茶、一聲問候、似乎已經表達了小藝們的熱情和體貼了,滿意衹是起點,驚喜與感動才是我們一直要尋找的方向,追夢的路上,因為有您,小藝的明天會更好!期待您的再次光臨!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
very nice!
Response from Property: Meet the person you want to meet among thousands of people. In thousands of years, in the boundless wilderness of time, you happened to catch up, neither earlier nor later. There is nothing else to say, but to ask gently, "Oh, are you here?" It was hundreds of times in the past that we met in Yilong Hotel. I wish you success in your work.
Guest User
Delight Double Bed Room
Stayed in Feb 2023
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on Mar 5, 2023
pretty good
Response from Property: 尊敬的客人,您好,非常感謝您對我們酒店的喜愛和讚許,感謝您對我們的支持與認可。我們一定再接再厲,繼續以優質的服務迎接每一位客人,期待與最獨特的您再次相遇!
Ailvyoudelvzhe
Elegant Queen Room
Stayed in Jan 2025
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Feb 17, 2025
Hygiene:
Clean and tidy, cleaned every day, toiletries and mineral water are replenished, and new sheets and towels are replaced.
Equipment:
The facilities and equipment are quite complete, with table lamps and floor lamps, wardrobes and refrigerators are quite complete, the environment is also very good, and the laundry room and gym can be used for free
Service:
They will take the initiative to say hello when they meet, and they will respond quickly. The communication is also very pleasant. It is good to be able to respond to requests. Keep it up.
Location:
It is quite convenient. There is a No. 2 subway at the door, as well as buses. It is very close to SEG, the city wall, and the Big Wild Goose Pagoda. Not bad
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6/13
Response from Property: 【Chinese and Western Nutritious Breakfast】Dear guests: Hello! Thank you for your trust in Xiaoyi, and thank you for your compliments and strong recommendations! Our breakfast is divided into Chinese and Western breakfasts. The Chinese breakfast includes Xi'an specialty food, water basin lamb, rice noodles, noodles, nutritious millet porridge, fried eggs, boiled eggs, etc.; Western breakfast includes vegetable salad, nutritious milk bread, yogurt, desserts, etc. There are dozens of varieties, and it has indeed been affirmed by many guests! Finally, thank you sincerely for your recognition and encouragement of our service, which is also the motivation for all employees to provide better services to guests. We will continue to work hard and look forward to your visit again!
Guest User
Yixin Twin Room
Stayed in Jan 2025
Family
22 reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel is located in a very convenient location in the downtown area with convenient transportation. The room is spacious and bright, with a modern and simple decoration style, yet warm and comfortable. The bed is soft and comfortable, with high-quality bedding. The bathroom is fully equipped with a variety of toiletries. The service staff is warm and thoughtful, and can meet the needs of guests in a timely manner. In terms of dining, the restaurant in the hotel offers a variety of food options, and the dishes are delicious. In general, this hotel has excellent hardware facilities and service quality, and is a high-quality hotel worth recommending.
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Response from Property: Dear guest, thank you very much for your evaluation and promotion. Thank you very much for your recognition of our work. The hotel is located near the Provincial Stadium in Beilin District, Xi'an. It is very convenient for food, accommodation, travel, shopping and entertainment. The stadium, Xiaozhai SEG, SKP and Wangfujing Shopping Mall are all nearby. The hotel has free parking, free luggage storage, free daily necessities borrowing and business copying and printing services. By the way, the room also provides free bottled drinking water and free soft drinks for guests who have worked hard all the way. Doesn't it feel like home? All Xiaoyi employees look forward to family coming back often to get together
Guest User
Elegant Queen Room
Stayed in Dec 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
I stayed at Yilong in Tianjin before and had a good impression. I chose it again this time. The room is quite clean, the surrounding environment is quiet, not far from each scenic spot, and it is very convenient to travel. It is suitable for living with family.
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Response from Property: In such a beautiful Xi'an, in such a beautiful season, we met. Meeting is a kind of fate. Among so many brands, the guests can choose eLong Hotel, which is a great trust in us. Words are not many, we will warm the hearts of every guest who comes to our store with practical actions. Time is short, and separation is inevitable. I look forward to visiting the Meiyilong Hotel next time. In wind and rain, Xiaoyi is here waiting for you.
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Feb 21, 2025
Very satisfied with this experience! From service to hygiene, every detail makes people feel attentive and thoughtful. The staff is enthusiastic, professional and patient in answering questions, which makes people feel warm.
Environment: It is beyond expectations. Both the design and the environment are elegant and fashionable.
Service: During the service reception, I felt full of speed and efficiency, enthusiasm, professionalism and speed. Especially when you need items, you can respond to problems quickly, which makes people feel a unique sense of exclusivity.
Hygiene: Clean and tidy, with complete items, lotion, handbags, flashlights, disinfectant wipes, razors, etc., all small but complete.
Transportation: Very convenient, there are subways, buses, and shared bicycles, so it is convenient to go anywhere.
Facilities: There are laundry rooms, gyms, breakfast rooms, and free Hanfu experience in the lobby. Luggage can be stored for free when checking out. The number of cars is limited. After negotiation, we decisively let the parking space go. It is truly a one-time transaction, lifelong friends. In short, this choice is undoubtedly very wise. It not only meets the needs, but also brings unexpected surprises. If there is a need in the future, I will patronize again and recommend it to my friends around me to share this quality experience!
Facilities: All-inclusive
Hygiene: Clean and hygienic
Environment: High-end atmosphere
Service: Thoughtful and enthusiastic
Shaanxi characteristic shadow puppet culture gift: Yes
Shaanxi characteristic shadow puppet culture gift: Yes
A cup of free coffee when checking in: Yes
Original TextTranslated by Google
6/17
Response from Property: Dear guests, we are filled with joy and gratitude to see you give such a high evaluation! Your meticulous feedback is like the warm sun in winter, warming our hearts. From the moment you step in, making you stay comfortably, safely and happily is our biggest goal. Your recognition is the best reward for Xiaoyi. We will continue to keep improving every detail and constantly improve the quality of service. We look forward to seeing you again, and hope to bring you more surprises next time we meet! [Chinese and Western nutritious breakfast] Dear guests: Our breakfast is divided into Chinese and Western breakfast. The Chinese breakfast includes Xi'an's special food water basin lamb, rice noodles, noodles, nutritious millet porridge, fried eggs, boiled eggs, etc.; Western breakfast includes vegetable salad, nutritious milk bread, yogurt, desserts, etc. There are dozens of varieties,
Guest User
Elegant Queen Room
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 27, 2024
The front desk service is very good, the room is clean, the environment is very comfortable, the breakfast is self-service, there are both Chinese and Western styles, the security guards are very enthusiastic, everything in the room is free, there is a coffee machine, water dispenser, tea in the lobby, and a small gift was given when checking out. I had a very happy stay
Original TextTranslated by Google
Response from Property: 【Chinese and Western Nutritious Breakfast】Dear guests: Hello! Thank you for your trust in Xiaoyi, and thank you for your compliments and strong recommendations! Our breakfast is divided into Chinese and Western breakfasts. The Chinese breakfast includes Xi'an specialty food, water basin lamb, rice noodles, noodles, nutritious millet porridge, fried eggs, boiled eggs, etc.; Western breakfast includes vegetable salad, nutritious milk bread, yogurt, desserts, etc. There are dozens of varieties, and it has indeed been affirmed by many guests! Finally, thank you sincerely for your recognition and encouragement of our service, which is also the motivation for all employees to provide better services to guests. We will continue to work hard and look forward to your visit again!
slslslslsl
Yixin Twin Room
Stayed in Oct 2024
Couples
8 reviews
5.0/5
Outstanding
Posted on Nov 16, 2024
I accidentally saw a short video of this hotel on the Internet, and was instantly attracted, so I booked this hotel. It is really good, with complete facilities and equipment, such as clotheslines, body lotion, alcohol wipes, and handbags. These are really complete. There are also four bottles of mineral water, which are far more than other hotels. I have also stayed in hotels of all sizes, and other hotels do not have these. I also like the style of the hotel, the hygiene, and the service are all very good. In short, this stay is worth it, and I will come again next time
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6/7
Response from Property: 【Enjoy Luggage Storage】The hotel is located at No. 3, East Section of South Second Ring Road, Beilin District, and is a 6-7 minute walk from Metro Line 2 Provincial Stadium C Subway Exit. Surrounding it are SKP Shopping Mall, SEG Shopping Mall, Wangfujing, Kaiyuan Mall, and Century Jinhua, which can be reached in about 10 minutes by taxi. We have a combination of Chinese and Western breakfast buffet, and the gym, laundry room, and restaurant are all located on the 4th floor of the hotel. At the same time, there is a leisure coffee area in the lobby where coffee drinks can be provided free of charge. So love, please love deeply, we will definitely not let you down, and look forward to your frequent homecomings
Anonymous User
Elegant Queen Room
Stayed in Oct 2024
Other
2 reviews
4.5/5
Great
Posted on Nov 11, 2024
Yilong Hotel (Xi'an Big Wild Goose Pagoda Shaanxi History Museum Branch) is located in the city, with convenient transportation and comfortable environment. Wu Ke, the front desk staff, was conscientious and responsible. He showed us the room and upgraded our room.
Original TextTranslated by Google
Response from Property: 人間曾經的美好,是3月的風,6月的雨,9月的雲和12月的雪。但是這些遠遠都不及您給酒店的好評,這大概是對我們揮汗如雨最好的鼓勵和認同吧。咦,四點五顆星,哈哈,也是不錯啦,證明我們還有提升空間哈,我們爭取做到最好,期待您的五顆星,無論何時,藝龍酒店是您在西安的家
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
Before going to Xi'an, I compared many hotels online and finally chose this hotel. My strategy was not in vain. The decoration of the hotel is very stylish and beautiful, like a palace, especially the floors, which are really beautiful. I took a lot of selfies and my friends asked me where I took them. They are very blockbuster, which is my favorite style. The most important thing is that their breakfast is really delicious. There is my favorite matcha mousse, and there is also ice grass and stone buns, which are all my favorites. I fell in love with their breakfast and renewed my reservation for another night without hesitation. The room is also very clean, and there is freshly ground coffee at the front desk. It is very pure and fragrant. The service attitude is also very good, and they gave us shadow puppets. It is really worth it. I am not a shill. I just want to write down my feelings for everyone to refer to. Next time I will bring my family to stay. Recommended Recommended
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6/9
Response from Property: Dear guest: Hello! Thank you for choosing Elong Hotel and giving us encouragement and support! Every friend in the hotel has always been adhering to the concept of serving every guest attentively, and doing their best to ensure that every guest can have a perfect journey. Thank you for your praise for us. I hope you and your family can have a wonderful and happy time here. I look forward to meeting you again in the near future. Elong Hotel looks forward to meeting you again! - Give you a heart~
Guest User
Delight Twin Room
Stayed in Oct 2024
Couples
90 reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel is in a great location, a 15-20 minute walk to the Shaanxi Museum. It is very convenient for shopping and eating around. The room is clean and sanitary, the shower has a large water output, and the breakfast is very rich, which deserves praise.
Original TextTranslated by Google
Response from Property: Just a few words warm our hearts. We don’t ask for much, just a simple smile, an affirmative look, and a word of encouragement. Thank you for your praise and we look forward to seeing you soon!
Anonymous User
Yixin Twin Room
Stayed in Sep 2024
Family
13 reviews
2.7/5
Posted on Nov 7, 2024
The breakfast ingredients are relatively fresh, but the environment and facilities are too ordinary. It doesn't feel like a four-star hotel at all. I really don't know how it got four stars. If there were no attractions nearby, I would have changed hotels a long time ago! The worst hotel environment I have ever stayed in! ! 😡
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we are honored to have a mentor like you who can guide us on our problems. Only then can we know where our own problems lie, and then we can improve and improve according to the symptoms. We can ask questions for us, which proves that you care and pay attention to us. We are very grateful to you. We are also deeply aware of our mistakes. We must do things with humility and take them seriously in the future. Every customer. Improve customer experience. We look forward to having you come home often to witness our growth together.