7 Chome-7-1 Ueno, Taito, Taito Ward, Tokyo, 110-0005, JapanView Hotel Details
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Hotel Sunroute Stellar Ueno Guest Reviews
4.2/5
Very Good
42 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service4.2
Cleanliness4.4
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All reviews(42)
Positive reviews(40)
Reviews with photos/video(8)
Convenient location(10)
Clean and tidy(9)
Easy to get around(8)
Friendly owner(6)
Near shopping area(5)
Negative reviews(2)
Guest User
Stayed in Jul 2024
Family
4 reviews
4.0/5
Very Good
Posted on Aug 12, 2024
Location is good, walking distance is not too far to Ueno train station. We’ve got a room with a space for two people, nice & clean. Amenities kit is not cover cotton pad, not many varieties.
Ianleetg
Stayed in Jan 2023
Family
2 reviews
4.2/5
Very Good
Posted on Jan 6, 2023
Great location, quiet side of Ueno station. Great restaurant and free flow of in house SAKE! Familymart is round the corner. Ameyoko market is also nearby. Super convenient.
Malinna
Stayed in Dec 2022
Travel with friends
3 reviews
4.7/5
Amazing
Posted on Feb 17, 2023
Near the station gooood hotel 😊. but would like to have an elevator or escalator at the entrance
Note Pinsuda
Double Room Non smoking
Stayed in Jan 2023
Family
10 reviews
3.7/5
Posted on Jan 30, 2023
Small room but good location. Easy to access Ueno station (both JR and Metro) and Keisei Skyline to go to Narita.
Guest User
Double Room Non smoking
Stayed in Jan 2023
Family
18 reviews
3.5/5
Posted on Jan 28, 2023
Small room
Good location and close to JR but need some walk to Ameyokocho
A bit old thoug
Guest User
Stayed in Oct 2023
Couples
6 reviews
4.5/5
Great
Posted on Nov 3, 2023
Location is very good
Ryannes
Double Room Non smoking
Stayed in Mar 2024
Family
6 reviews
4.5/5
Great
Posted on Mar 26, 2024
This hotel is our family's stay. Although the room is small, it doesn't feel oppressive. Although the room is small, it has all the necessary features and has enough space. The lobby is designed in Western style and the staff is polite! English communication is very good, because there are foreigners at the front desk, but the toilet is a bit old, and the hygiene is acceptable. Very close to Ueno Station!
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Cheji
Twin Room-Non-Smoking
Stayed in Jul 2024
Family
18 reviews
2.3/5
Posted on Jul 13, 2024
As an old user and black diamond user for more than ten years, I can say responsibly that I do not recommend this hotel! I will not stay there again!
I booked a three-night stay from Wednesday to Saturday at noon on Tuesday, but soon found that the time had changed. I immediately contacted customer service to request to modify the order and check out early on Friday. I don’t know whether Ctrip did nothing or the hotel did not respond, but it just didn’t work. I applied at the hotel front desk on the spot, but it didn’t work.
Checked in to a room of more than 1,000, but there was no free mineral water. This is too exaggerated!
Lifted the bed sheet to see that the mattress was old.
Except for the good location and being close to Ueno Station, there is nothing else worth recommending.
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xleyc
Double Room Non smoking
Stayed in Jun 2024
Couples
8 reviews
4.8/5
Amazing
Posted on Jun 28, 2024
The room is compact. No mineral water is provided. Good location near JR. Many restaurants and convenience stores around.
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INDIANA HUANG
Economy Twin Room Non smoking
Stayed in Jun 2024
Family
27 reviews
4.0/5
Very Good
Posted on Jun 20, 2024
The hotel room is well equipped and conveniently located, but it is very small and the medium-sized suitcase cannot be fully opened!
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Peixun
Stayed in Jul 2024
Family
18 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
The location is very convenient and I am very satisfied with the large room I booked👍
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PangdaxingC
Double Room Non smoking
Stayed in Nov 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Nov 16, 2023
Good location, very satisfied
The staff are also very welcoming. The room is clean and hygienic.
A great stay experience………………………………………….
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Aichitangdepangzhi
Semi Double Room Non smoking
Stayed in May 2024
Family
9 reviews
4.5/5
Great
Posted on May 17, 2024
Although small, it has everything. Convenient transportation. There are many restaurants and convenience stores around. However, there are steps at the entrance, so it is tiring to carry luggage.
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Ananruyimama
Economy Twin Room Non smoking
Stayed in Apr 2024
Family
7 reviews
5.0/5
Outstanding
Posted on May 2, 2024
The room is clean and sanitary, the service is polite and courteous, and the hotel is located next to Ueno subway station, which is very convenient. I stay here every time I go to Tokyo
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Guest User
Double Room Non smoking
Stayed in Jul 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is not small and the transportation is very convenient